Beaver Creek Cluster 2020


Cluster Faculty

  • Diane Ball

    Speaker

    <div>Diane Ball is a consultant, trainer and group facilitator, currently working for the Baird Consulting Group in Ft. Atkinson, Wis. Her diverse background includes critical care nursing, cardiac rehab nursing, staff and patient education, complimentary therapies, business development, leadership and patient centered care. Ms. Ball was the patient-centered champion at Delnor Hospital in Geneva, Ill., from 2005 to 2010 and successfully implemented the Planetree model of patient-centered care. She consulted for Planetree from 2010 to 2013.</div><div></div>
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    About Diane Ball
  • Mark J. Bittle, DrPH, FACHE

    <div>Mark Bittle is director of the master of health administration program and responsible for the leadership and management curricula for the MHA, MPH and DrPH degree programs at Johns Hopkins University Bloomberg School of Public Health. He teaches graduate courses in healthcare financing, leadership and management and operations and strategy. Prior to joining the full-time faculty, Dr. Bittle held senior executive positions in both academic and community health systems throughout most of his 20-plus year career.</div><div>&nbsp;</div><div>Dr. Bittle serves as faculty for the following ACHE seminars:</div><div><ul><li>Health Systems as Stewards of Health: Socially Responsible and Strategic Collaboration&nbsp;</li></ul></div>
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    About Mark J. Bittle, DrPH, FACHE
    Senior Scientist & Program Director
    Johns Hopkins Bloomberg School of Public Health
    624 N Broadway - Hampton Hse Rm 539
    Baltimore, MD 21205
    Email: mbittle1@jhu.edu
    Phone: (410) 877-2603
  • Jon Burroughs, MD, JD, FACHE

    Author

    <p>Jon Burroughs, MD, JD, FACHE is president/CEO of The Burroughs Healthcare Consulting Network, Inc., Glen, New Hampshire, which provides best-practice training and solutions to healthcare systems throughout the United States and beyond. His work focuses on how healthcare systems can adopt best practices and avoid systems failures which can result in loss of public confidence and market share. He works with executive teams, governing boards, medical staff and clinical leadership. He also works with legal counsel to ensure compliance and avoidance of unnecessary risk by demonstrating how leadership can be aligned to achieve exceptional results. Dr. Burroughs serves on the national faculties of both ACHE, where he has been consistently rated as a top speaker, author, educator and facilitator for the past twenty-five years. </p> <!-- <p>Dr. Burroughs serves as faculty for the following ACHE seminars: </p> <ul> <li>Leading in a Changing Environment: Focus on Population Health</li> <li>Integrating Quality and Cost in a Pay-for-Value World</li> <li>Optimizing Ambulatory Management for the 21st Century</li> </ul> <p>Dr. Burroughs has also authored the following Health Administration Press publications: </p> <ul> <li><a href="https://www.ache.org/learning-center/publications/books/2271I" target="_blank" class="tracking-internal">Redesign the Medical Staff Model: A Guide To A Collaborative Change </a></li> <li><a href="https://www.ache.org/learning-center/publications/books/2362I" target="_blank" class="tracking-internal">Essential Operational Components for High-Performing Healthcare Enterprises</a></li> </ul> -->
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    About Jon Burroughs, MD, JD, FACHE
    President & CEO
    The Burroughs Healthcare Consulting Network, Inc
  • Elizabeth L. Holloway, PhD

    Speaker

    <div>Elizabeth Holloway is a professor in Antioch University&#8217;s PhD Program in Leadership and Change in Healthcare, and a consultant with ZIA Healthcare Consultants. She has more than 25 years of experience as a practitioner, trainer and consultant in relational practice with organizations, groups, trainers and mental health clients. Dr. Holloway has held faculty appointments at the Universities of California and Wisconsin and has led research and practice in the areas of clinical supervision, mentoring, coaching and everyday civility in the workplace.</div><div>&nbsp;</div><div>Dr. Holloway serves as faculty for the following ACHE seminars:</div><div><ul><li>Toxic Behaviors in Healthcare: How Everyday Civility Increases Patient Safety and Team Performance&nbsp;</li></ul></div>
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    About Elizabeth L. Holloway, PhD
    Professor of Psychology
    Antioch University
  • Mitchell E. Kusy, PhD

    Speaker

    <div>Mitchell Kusy is a professor in the Graduate School of Leadership and Change at Antioch University in Minneapolis. A 2005 Fulbright scholar in organization development, Dr. Kusy has served as a consultant and keynote speaker for hundreds of organizations, both nationally and internationally. He helps create work cultures of respectful engagement that impact individual, team and bottom line performance. Previously, Dr. Kusy headed leadership and organization development at HealthPartners and American Express. His latest book is Why I Don't Work Here Anymore: A Leader&#8217;s Guide to Offset the Financial and Emotional Costs of Toxic Employees. He has co-authored five books on leadership and dozens of articles related to healthcare leadership.</div><div>&nbsp;</div><div>Dr. Kusy serves as faculty for the following ACHE seminars:</div><div><ul><li>Toxic Behaviors in Healthcare: How Everyday Civility Increases Patient Safety and Team Performance&nbsp;</li></ul></div>
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    About Mitchell E. Kusy, PhD
    Professor, Graduate School of Leadership and Change
    Antioch University
  • Scott A. Mason, DPA, LFACHE

    Author

    <div><strong></strong><div id="pastingspan1">Adviser to hospitals, health systems and health-related companies, Scott A. Mason, DPA, FACHE, is an independent consultant, board member and serial entrepreneur. His career has spanned diverse strategy assignments with more than 400 organizations in 40 states. In addition to joining the consulting firm Booz Allen Hamilton and founding his own firm early in his career, Mason has held senior executive positions with numerous private and public companies. Mason has also served in a variety of interim management positions, including as a hospital executive and president of a regional health system. After selling his consulting firm to a health technology company in 1997 (after 17 years), he helped start two other technology firms related to EHRs.</div><div>&nbsp;</div><div id="pastingspan1">Mason is a recognized thought leader in healthcare strategy. A trusted advisor to executive teams and boards, he has written extensively and established himself as one of the industry&#8217;s prominent voices in dealing with key trends and their implications. His consulting practice was always focused on the strategic success of his clients. The focus of Mason&#8217;s strategy engagements has evolved over the years from aggregating regional hospital systems (more than $20 billion in hospital mergers and almost 40 regional health systems formed) to conducting post-merger integration following these initial mergers. Mason was an early advocate for clinical service lines as an essential component of a growth strategy. Recently, his focus has shifted toward improved management through &#8220;systemness&#8221; related to what he calls &#8220;disruptive collaboration,&#8221; including shared clinical service lines. He emphasizes improving the customer experience by adopting retail strategies and embedding them into modern ambulatory care facilities that extend into strategic community-based locations.</div><div>&nbsp;</div><div id="pastingspan1">As a Fellow and faculty member of ACHE, Mason has taught an evolving two-day seminar to senior healthcare executives titled &#8220;Growth in the Reform Era,&#8221; for almost a decade. He is proud of previously being elected chairman of the American Association of Healthcare Consultants and, more recently, being appointed chair of the ACHE Healthcare Consultants Forum Committee.</div><div id="pastingspan1">A popular speaker at regional meetings and board retreats, Mason has published extensively. In 2016, he received ACHE&#8217;s coveted Dean Conley Award for best article of the year for his article, &#8220;Retail and Real Estate: The Changing Landscape of Care Delivery,&#8221; published in <em>Frontiers of Health Services Management</em>. His next book&#8212;<em>Executive Turned Consultant: Transitioning from Experienced Executive to Trusted Advisor in Healthcare</em>&#8212;will be published in 2022. This is a companion book to the acclaimed <em>Healthcare Consultant&#8217;s Handbook: Career Options and Best Practices</em>, published in 2021.</div><div>&nbsp;</div><div id="pastingspan1">Mason is a graduate of Duke University, where he majored in neuroscience and was a walk-on basketball player. He completed a master&#8217;s degree at Pennsylvania State University (and residency at M.S. Hershey Medical Center), and a doctoral degree in healthcare management at George Washington University. He also serves as an Executive Partner for the Mason School of Business at the College of William &amp; Mary.</div><div></div></div><div>&nbsp;</div><div>Dr. Mason serves as faculty for the following ACHE seminars:</div><div><ul><li>Growth in the Reform Era&nbsp;</li></ul><div>Books published by Health Administration Press:</div><div>&nbsp;</div><div><em><a href="https://www.ache.org/learning-center/publications/books/2421I">The Healthcare Consultant's Handbook: Career Opportunities and Best Practices&nbsp;</a></em></div><div>&nbsp;</div><div><em><a href="https://www.ache.org/learning-center/publications/books/2456I">Executive Turned Consultant: Transitioning from Experienced Executive to Trusted Advisor in Healthcare&nbsp;</a></em></div></div>
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    About Scott A. Mason, DPA, LFACHE
  • Mary-Ellen Piche, LFACHE

    Author

    <p>Mary-Ellen Pich&#232; is a consultant who provides services to healthcare organizations to include organizational assessment/development, patient experience improvement, and staff/patient engagement. Previously she was a consultant with Planetree Inc. in Derby, Conn., and CEO at the Stratton VA Medical Center in Albany, N.Y., where she participated in national crisis leadership and new employee orientation initiatives.</p> <p>Ms. Pich&#232; serves as faculty for the following ACHE seminars:</p> <ul> <li>Leading for Change: Creating a Humanistic Approach for Patient, Family and Staff Engagement</li> </ul><div></div><div>Books published by Health Administration Press:</div><div>&nbsp;</div><div><em><a href="https://www.ache.org/learning-center/publications/books/2453I">The Patient&#8217;s Primary Care Experience: A Road Map to Powerful Partnerships&nbsp;</a></em></div>
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    About Mary-Ellen Piche, LFACHE
    Consultant
  • Richard J. Priore, ScD, FACHE

    Speaker

    <div></div><p><span style="font-size: 13.5pt;">Richard Priore</span><span style="font-size: 13.5pt;">, ScD, FACHE,</span><span style="font-size: 13.5pt;">&nbsp;is president/CEO, Excelsior HealthCare Group, St. Paul, Minn. Excelsior is an outcomes-driven healthcare management consulting firm specializing in the assessment, execution and speed of measurable results in improving organizational performance. Dr. Priore is also a Distinguished Service Professor at St. Paul's University of St. Thomas, also in St. Paul, teaching graduate economics and management courses. He has served as the CEO for several investor-owned hospitals and as a hospital turnaround expert and managing director for the Hunter Group.</span></p> <p><span style="font-size:13.5pt">Dr. Priore serves as faculty for the following ACHE seminars:</span></p> <ul style="0in" type="disc"> <li><span style="font-size: 18px;">Breakthrough Physician Alignment: Creating a Win-Win for Optimizing Organizational Performance</span></li> <li><span style="font-size:13.5pt">Integrating Quality and Cost in a Pay-for-Value Era&nbsp;</span></li><li><span style="font-size:13.5pt">Direct Contracting with Employer Groups: What Healthcare Leaders Should Know</span></li><li><span style="font-size:13.5pt">Making the Business Case for Quality<br /></span></li></ul>
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    About Richard J. Priore, ScD, FACHE
    Associate Professor
    Tulane University - - New Orleans, LA