Philadelphia Cluster 2018

Delve deeper into what financial benefits a well-managed nonprofit hospital can receive, even in a down economy, and the approaches that can be used to maximize operational returns.

Seminar Objectives:

• Dramatically improve your organization’s bottom line through effective supply chain and labor management.
• Interpret key financial reports to gauge financial performance.
• Establish standards for the profitability, viability or sustainability of clinical service lines.
• Understand the impact of the financial management environment on your ability to move forward on major capital projects.

Who Should Attend:

This advanced level course is recommended for CEOs, COOs, service line managers and others who need to know more about the financial management of their operations.

Presented by:

• Jeff Rooney, Managing Director, Martin Dunville, LLC
• Charmaine S. Rochester, DHA, CPA, FACHE, CFO/Senior Vice President, Penn Medicine Chester County Hospital

Legislators are called to weigh in on a number of issues, from healthcare to energy to farm policy and more. Although lawmakers may be experts on one or two issues, it is impossible for them to master every topic likely to come before Congress. Elected officials rely on good staff work, outside expertise and, most importantly, constituent input to effectively represent the people of their district or state. That's why they need, and want, to hear from you. In this session, Erik Rasmussen, vice president, legislative affairs, American Hospital Association, will provide an update on the pressing issues facing Congress and policymakers, and how the November mid-term elections could impact hospitals and health systems. He will also discuss best practices for establishing and nurturing relationships with elected officials and their key staff members and how you can share your organization's story for maximum affect.

Who Should Attend:

CEOs and senior leaders of hospitals and health systems.

Presented by:

• Erik Rasmussen, VP of Advocacy, American Hospital Association

Continuing Education Credit

In addition to the ACHE Face-to-Face Education credits assigned to this seminar, ACHE is accredited by other organizations to provide continuing education credit. View complete information about these organizations.

This seminar provides a unique opportunity for healthcare executives to build the leadership skills and knowledge needed to address patient-experience initiatives in their organizations. Through a series of simulations, case studies, interactive exercises and discussions, participants will experience healthcare from the patient’s perspective. This timely, experiential seminar will explore the guiding principles impacting the patient experience and examine the leadership skills and focus areas needed to effect this cultural change.

Seminar Objectives:

• Discover strategies and methods to put the human experience at the center of healthcare delivery.
• Connect to the patient experience on both personal and humanistic levels.
• Understand guiding principles important to the patient experience.
• Identify the leadership competencies, skills and commitment necessary to affect this cultural change.

Who Should Attend:

CEOs, vice presidents and department heads.

Presented by:

• Mary-Ellen Pichè, FACHE, Consultant

Growth in healthcare is often allusive. It can be both ambitious and complex. Reform implies less growth, yet smart growth will be important. Traditional approaches to healthcare often involve barriers to growth, some of which can be quite subtle. In the future, growth will require enhancing the patient experience and adopting retail concepts. Lower payments from one large payer (government) are driving major reforms and creating budgetary challenges. Yet growth remains an imperative. What kind of growth? How can/should we grow? Do we need a partner(s)? This timely seminar will help you to build a structure for managing future growth initiatives and a process for instilling a growth orientation throughout your organization.  

Seminar Objectives:

• Develop “the long view" in the context of the healthcare business in the context of uncertainty and disruption.
• Establish a foundation for measuring and tracking growth.
• Segment and prioritize growth opportunities by venue, service and procedure.
• Understanding how growth can be approached with more success.

Who Should Attend:

CEOs, COOs, CMOs, CSOs, CFOs and senior-level executives.

Presented by: 

• Scott Mason, DPA, FACHE, Managing Partner, SKM Enterprises, LLC

Today, virtually all hospitals and health systems employ physicians; yet they often struggle with the financial and strategic performance of group medical practices. This two-day seminar will examine the methods to evaluate medical group leadership, alignment and operational performance gaps. In addition, participants will explore techniques to rapidly realize value from the gap opportunities. Participants will be encouraged to share personal experiences to augment the seminar’s case studies and evidence-based research focused on improving medical group alignment and performance. In addition, attendees will develop a road map for success.

Seminar Objectives:

• Evaluate the physician landscape and resources to meet the markets needs.
• Explore strategies for engaging physicians transitioning to a value based world
• Create standard care models that re key to maintaining a highly efficient platform
• Leverage academic and community physician relationships

Who Should Attend:

Clinical and administrative leaders from hospitals, health systems, group practices, academic medical centers, and military and VA medical centers.

Presented by:

• Brian J. Silverstein, MD, Director, The Chartis Group
• David Fairchild, MD, Director, BDC Advisors

Continuing Education Credit

In addition to the ACHE Face-to-Face Education credits assigned to this seminar, ACHE is accredited by other organizations to provide continuing education credit. View complete information about these organizations.

Learn the fundamentals and best practices to lead a strategic planning process that yields concrete actions and improves competitiveness.

Seminar Objectives:

• Apply tools to assess competitiveness and the critical issues your organization will face.
• Gain involvement and ensure that plans lead to actions that impact the future.
• Examine your organization’s competitive strengths and weaknesses, as well as the critical issues your organization will confront within the next three years.
• Determine the appropriate individuals to involve in the planning process and expedite the transition from planning to implementation.
• Strategies for gaining buy-in from key constituents including the board, administrative staff and medical staff.
• Tips for overcoming challenges you may face while developing your strategic plan.

Who Should Attend:

CEOs, COOs, senior-level executives, physician executives and trustees.

Presented by:

• John M. Harris, Director, Veralon
• Scott C. Stuecher, Manager, Veralon

Harris will be presenting at the 2019 San Diego Cluster.
Harris and Stuecher will be presenting at the 2019 Orlando Cluster.

During the past several years, service lines have become a permanent fixture in hospitals and healthcare systems; however, many organizations question how a service line strategy will fit in the future, given the health reform mandates of greater risk and accountability for quality, cost and access. Should we continue to invest in service lines? If so, how do we adapt to the anticipated market changes? This interactive seminar will focus on the next generation of service lines, specifically on the need to evolve and allow service line leaders greater responsibility and authority to influence organizational change. Participants will delve into examples of service line models, including dyad or triad leadership and system structures, and gain a clear understanding of the evolving roles and responsibilities of service lines, their leaders and physicians, and the crucial skillsets needed to succeed.

Seminar Objectives:

• Realize the strategic implications of service lines in reformed operating environment.
• Understand the critical success factors impacting service lines going forward.
• Determine how reformed service line management can contribute to your organization’s value proposition.
• Identify tactics for addressing implementation issues and obstacles.

Who Should Attend:

Senior level hospital/hospital system executives involved in service line strategy and its outcomes.

Presented by:

• Howard J. Gershon, LFACHE, Founding Principal, New Heights Group

Continuing Education Credit

In addition to the ACHE Face-to-Face Education credits assigned to this seminar, ACHE is accredited by other organizations to provide continuing education credit. View complete information about these organizations.

With the myriad changes taking place within the healthcare industry, executives face a number of challenges. To address these challenges and deliver higher value to patients, many organizations have adopted Lean methods. This seminar is for executives who are dedicated to practicing and sustaining operational excellence through the application of Lean principles in their organizations. Faculty will challenge attendees to reflect upon current operational processes and shed long-held beliefs about management styles. Participants will obtain and understand how to effectively apply Lean tools, including Leader Standard Work, Visual Management, the Lean Six Sigma Scorecard and a daily status report.

Seminar Objectives:

• Hone the coaching skills necessary to achieve results through frontline employees.
• Define the critical components of a comprehensive management system.
• Understand the importance of the role an organization’s management systems play in achieving sustainable accountability and results.

Who Should Attend:

CEOs, CMOs, CNOs, COOs, CFOs, and other senior-level healthcare executives, physician leaders and department directors.

Presented By:

• Marta Karlov, Lean Value Consultant, American Family Insurance
• Patsy Engel, Faculty, Catalysis

Today, virtually all hospitals and health systems employ physicians; yet they often struggle with the financial and strategic performance of the embedded medical practices. This two-day seminar examines the tools needed to improve the performance of embedded medical practices in integrated health systems or health systems that employ physicians or other providers. Participants will be encouraged to share personal experiences to augment the seminar’s case studies and evidence-based research focused on improving the strategic, financial, operational, clinical and cultural performance of embedded medical practices.

Seminar Objectives:

• Opportunities for goal alignment between integrated health systems and their embedded medical groups
• Strategies to position medical practices as key drivers of overall health system performance
• Methods used by large, successful, independent, multispecialty and single-specialty medical group practices to organize and deliver medical services and how they can benefit integrated health system practices
• Nontraditional performance improvement tools and skill sets to apply to common challenges experience by embedded medical practices
• Skills for developing and coaching physician leaders and clinical dyad leadership teams

Presented by:

• Daniel K. Zismer, PhD, Chair and Director, MHA and Executive Studies Programs, University of Minnesota
• David L. Klocke, FACHE, Senior Medical Director, Blue Cross Blue Shield

Seminar leader Daniel K. Zismer, PhD, co-founder and managing director, Castling Partners, and David L. Klocke, MD, FACHE, CMO, Regional Health, will use case studies and evidence-based research to share strategies for improving performance of medical practices embedded within hospitals and health systems.

Continuing Education Credit

In addition to the ACHE Face-to-Face Education credits assigned to this seminar, ACHE is accredited by other organizations to provide continuing education credit. View complete information about these organizations.