Scottsdale Cluster 2019

Faculty

  • Chip Caldwell, LFACHE

    Author

    <p>Chip Caldwell, LFACHE, is chairman of Caldwell Butler &amp; Associates LLC, St. Augustine, Fla. He has served as an executive&nbsp;team performance coach for 20 years and is considered a thought leader in&nbsp;healthcare quality and performance improvement methodology.&nbsp;Mr. Caldwell was&nbsp;the healthcare representative on the U.S. Quality Council, and continues to&nbsp;serve as a member of the Malcolm Baldrige National Quality Award Board Support&nbsp;Team. He has also authored or co-authored six healthcare management books on&nbsp;cost reduction, accountable change models and the executive role in Lean Six&nbsp;Sigma. A nationally recognized speaker, he has led ACHE seminars for over 15 years.</p> Mr. Caldwell&nbsp;serves as faculty for the following ACHE seminars: <ul><li>Achieving&nbsp;Speed, Spread, Scalability and Sustainability for Health Systems</li> <li>Aggressively Improve Margin and Market Growth: 2020 National Research for C-Suite </li></ul> Mr. Caldwell also&nbsp;authored the following Health Administration Press publications: <ul><li><em><a href="https://www.ache.org/learning-center/publications/books/1124I">Medication Safety and Cost Recovery: A&nbsp;Four-Step Approach for Executives</a></em></li> <li><em>What Top-Performing Healthcare Organization Know: 7&nbsp;Proven Steps for Accelerating and Achieving Change</em></li></ul>
    Read more about Chip Caldwell, LFACHE
    Contact Info: Chip Caldwell, LFACHE
    Chairman
    Caldwell Butler 2, LLC
  • Kevin S. Cook

    Speaker

    <p>Kevin Cook has more than 20 years of healthcare leadership experience. He recently joined Sutter Health after working as a managing principal for Caldwell Butler, a healthcare consulting firm that uses evidence-based methods to improve margin, quality and patient experience. Cook has also served as the COO of Franciscan Missionaries of Our Lady Health System, a five-region, 10-hospital system based in Louisiana and Mississippi. He created the operational infrastructure to move the system from a holding company to an operating company.</p> <p>Cook also led the University of Mississippi Medical Center&#8217;s health system for seven years. Before joining UMMC, Cook spent eight years with Mercy Health in Cincinnati. While at Mercy, he was a regional CEO, market CEO and hospital COO serving in both Ohio and Pennsylvania. He also worked for Triad Hospitals in Mississippi. Before his career in hospital operations, Cook worked with Caldwell Butler as a Six Sigma engineer and as director of operations at the Premier Innovation Institute.</p> <p>Cook earned his undergraduate degree from Hobart and William Smith College and holds a master&#8217;s degree in business administration from Boston University. He served in the U. S. Marine Corps from 1991 to 1999, rising to the rank of major. Cook is a two-term Council of Teaching Hospitals board member at the Association of American Medical Colleges and serves as ACHE faculty. </p>
    Read more about Kevin S. Cook
    Contact Info: Kevin S. Cook
    Market President
    Sutter Health
  • Mark J. Bittle, DrPH, FACHE

    <div>Mark Bittle is director of the master of health administration program and responsible for the leadership and management curricula for the MHA, MPH and DrPH degree programs at Johns Hopkins University Bloomberg School of Public Health. He teaches graduate courses in healthcare financing, leadership and management and operations and strategy. Prior to joining the full-time faculty, Dr. Bittle held senior executive positions in both academic and community health systems throughout most of his 20-plus year career.</div><div>&nbsp;</div><div>Dr. Bittle serves as faculty for the following ACHE seminars:</div><div><ul><li>Health Systems as Stewards of Health: Socially Responsible and Strategic Collaboration&nbsp;</li></ul></div>
    Read more about Mark J. Bittle, DrPH, FACHE
    Contact Info: Mark J. Bittle, DrPH, FACHE
    Senior Scientist & Program Director
    Johns Hopkins Bloomberg School of Public Health
    624 N Broadway - Hampton Hse Rm 539
    Baltimore, MD 21205
    Email: mbittle1@jhu.edu
    Phone: (410) 877-2603
  • Jim Austin

    Author

    <div>Jim Austin<strong>&nbsp;</strong>heads JH Austin Associates Inc., Chicago, where he combines business strategy and organizational development theory with extensive industry experience to guide organizations. He is also an adjunct senior lecturer at Brown University, Providence, R.H., in the Executive Master of Healthcare Leadership program, and a faculty member at Duke Corporate Education, headquartered in Durham, N.C. Mr. Austin is a lecturer/consultant at the Aresty Institute of Executive Education in the Wharton School of the University of Pennsylvania, Philadelphia, where he tailors and delivers senior-level seminars on strategy, strategic execution, scenario planning and critical thinking at a number of leading companies. Mr. Austin is a former senior&nbsp;executive at Baxter Healthcare.&nbsp;</div> <div>&nbsp;</div> <div>Mr. Austin serves&nbsp;as faculty for the following ACHE seminar:</div> <ul> <li>Leading&nbsp;Strategic Change</li> </ul> Mr. Austin also authored the following Health Administration Press publications:<br /> <ul> <li><em><a href="https://www.ache.org/learning-center/publications/books/2355I">Transformative&nbsp;Planning: How Your Healthcare Organization Can Strategize for an Uncertain&nbsp;Future</a></em></li> </ul>
    Read more about Jim Austin
    Contact Info: Jim Austin
    Adjunct Assistant Professor
    Brown University, MHL
  • Brian J. Silverstein, MD

    Speaker

    <div>Brian Silverstein is a director with The Chartis Group in Chicago. Dr. Silverstein is a national healthcare thought leader with extensive consulting and operational expertise, including a focus on population management. He previously was managing partner, HC Wisdom LLC, in Glencoe, Ill., and senior vice president at CareFirst BlueCross BlueShield, where he ran one of the country&#8217;s largest primary ACO/PCMH programs with over 1 million patients and 3,500 providers. Dr. Silverstein&#8217;s consulting career included roles as managing director of the Geisinger Consulting Group and senior vice president at the Camden Group. Dr. Silverstein received his medical degree from the University of Chicago Pritzker School of Medicine and completed his internship in internal medicine with McGaw Medical Center of Northwestern University.</div><div>&nbsp;</div><div>Dr. Silverstein serves as faculty for the following ACHE seminars:</div><div><ul><li>Achieving Superior Outcomes Through Executive-Physician Partnerships</li></ul></div>
    Read more about Brian J. Silverstein, MD
    Contact Info: Brian J. Silverstein, MD
    Chief Population Health Officer
    Innovaccer
  • David Fairchild, MD

    Speaker

    <p>David Fairchild is director, BDC Advisors in Miami, with expertise in physician organization and engagement, clinical quality improvement and shared-risk contracting in academic health systems. He also has experience in the development of accountable care organizations, clinically integrated physician networks and population health management strategies. In addition, Dr. Fairchild served as CMO and senior vice president in major academic health systems and as president of a Medicare shared savings program ACO. He is board certified in internal medicine and a Fellow of the American College of Physicians.</p>
    Read more about David Fairchild, MD
    Contact Info: David Fairchild, MD
    Chief Medical Officer
    Minute Clinic, CVS Health
  • Jeff Rooney

    Speaker

    <p>Jeff Rooney is managing director at Martinville Dunn LLC, a business advisory and executive services firm to healthcare organizations. He has been a finance executive for more than 15 years, serving large community health systems and academic medical centers across the country. Mr. Rooney has more than 30 years of healthcare management experience, both as a health system executive and consultant. He has extensive experience in change leadership; process excellence and performance improvement; strategic business development and revenue growth initiatives; and physician relations and medical staff development. He holds an MBA degree in finance from Vanderbilt University, and a master&#8217;s degree in English from Northwestern University and a Bachelor of Science degree in marketing from Millikin University. In addition, Mr. Rooney has spoken widely on healthcare topics during the past 20 years and was previously an instructor in finance in the master&#8217;s degree in healthcare administration program at Rush University in Chicago.<br /></p>
    Read more about Jeff Rooney
    Contact Info: Jeff Rooney
    Managing Director
    Martinville Dunn LLC
  • Brian D. Wong, MD

    Speaker

    <div>Brian Wong is a physician, healthcare author, consultant and CEO of The Bedside Trust in Seattle. As an authority on improving the patient experience, safety and culture, leaders rely on Dr. Wong to take the guesswork out of building and maintaining a patient centered organization. To build performance capacity and deliver high-value care, organizations require a true cultural strategy. Dr. Wong applies comprehensive patient-accountable culture assessments, physician, leader and staff tools to align clinical teams and systems around what matters most to patients.</div><div>&nbsp;</div><div>Dr. Wong serves as faculty for the following ACHE seminars:</div><div><ul><li>Culture: The Force Behind Strategy&nbsp;</li></ul></div>
    Read more about Brian D. Wong, MD
    Contact Info: Brian D. Wong, MD
    CEO
    The Bedside Trust
  • Scott A. Mason, DPA, LFACHE

    Author

    <div><strong></strong><div id="pastingspan1">Adviser to hospitals, health systems and health-related companies, Scott A. Mason, DPA, FACHE, is an independent consultant, board member and serial entrepreneur. His career has spanned diverse strategy assignments with more than 400 organizations in 40 states. In addition to joining the consulting firm Booz Allen Hamilton and founding his own firm early in his career, Mason has held senior executive positions with numerous private and public companies. Mason has also served in a variety of interim management positions, including as a hospital executive and president of a regional health system. After selling his consulting firm to a health technology company in 1997 (after 17 years), he helped start two other technology firms related to EHRs.</div><div>&nbsp;</div><div id="pastingspan1">Mason is a recognized thought leader in healthcare strategy. A trusted advisor to executive teams and boards, he has written extensively and established himself as one of the industry&#8217;s prominent voices in dealing with key trends and their implications. His consulting practice was always focused on the strategic success of his clients. The focus of Mason&#8217;s strategy engagements has evolved over the years from aggregating regional hospital systems (more than $20 billion in hospital mergers and almost 40 regional health systems formed) to conducting post-merger integration following these initial mergers. Mason was an early advocate for clinical service lines as an essential component of a growth strategy. Recently, his focus has shifted toward improved management through &#8220;systemness&#8221; related to what he calls &#8220;disruptive collaboration,&#8221; including shared clinical service lines. He emphasizes improving the customer experience by adopting retail strategies and embedding them into modern ambulatory care facilities that extend into strategic community-based locations.</div><div>&nbsp;</div><div id="pastingspan1">As a Fellow and faculty member of ACHE, Mason has taught an evolving two-day seminar to senior healthcare executives titled &#8220;Growth in the Reform Era,&#8221; for almost a decade. He is proud of previously being elected chairman of the American Association of Healthcare Consultants and, more recently, being appointed chair of the ACHE Healthcare Consultants Forum Committee.</div><div id="pastingspan1">A popular speaker at regional meetings and board retreats, Mason has published extensively. In 2016, he received ACHE&#8217;s coveted Dean Conley Award for best article of the year for his article, &#8220;Retail and Real Estate: The Changing Landscape of Care Delivery,&#8221; published in <em>Frontiers of Health Services Management</em>. His next book&#8212;<em>Executive Turned Consultant: Transitioning from Experienced Executive to Trusted Advisor in Healthcare</em>&#8212;will be published in 2022. This is a companion book to the acclaimed <em>Healthcare Consultant&#8217;s Handbook: Career Options and Best Practices</em>, published in 2021.</div><div>&nbsp;</div><div id="pastingspan1">Mason is a graduate of Duke University, where he majored in neuroscience and was a walk-on basketball player. He completed a master&#8217;s degree at Pennsylvania State University (and residency at M.S. Hershey Medical Center), and a doctoral degree in healthcare management at George Washington University. He also serves as an Executive Partner for the Mason School of Business at the College of William &amp; Mary.</div><div></div></div><div>&nbsp;</div><div>Dr. Mason serves as faculty for the following ACHE seminars:</div><div><ul><li>Growth in the Reform Era&nbsp;</li></ul><div>Books published by Health Administration Press:</div><div>&nbsp;</div><div><em><a href="https://www.ache.org/learning-center/publications/books/2421I">The Healthcare Consultant's Handbook: Career Opportunities and Best Practices&nbsp;</a></em></div><div>&nbsp;</div><div><em><a href="https://www.ache.org/learning-center/publications/books/2456I">Executive Turned Consultant: Transitioning from Experienced Executive to Trusted Advisor in Healthcare&nbsp;</a></em></div></div>
    Read more about Scott A. Mason, DPA, LFACHE
    Contact Info: Scott A. Mason, DPA, LFACHE
  • Jody R. Rogers, PhD, LFACHE

    Speaker

    <div>Jody Rogers is a professor in the healthcare administration graduate program at Trinity University in San Antonio. Dr. Rogers has more than 30 years of experience as a healthcare executive in public and private healthcare organizations and is a certified master facilitator of The Leadership Challenge. He obtained his master&#8217;s degree in healthcare administration from the U.S. Army&#8211;Baylor University and his doctorate in health services research, policy and administration from the University of Minnesota.</div><div>&nbsp;</div><div>Dr. Rogers serves as faculty for the following ACHE seminars:</div><div><ul><li>The Courage to Lead: Critical Skills for Healthcare Leaders&nbsp;</li></ul></div>
    Read more about Jody R. Rogers, PhD, LFACHE
    Contact Info: Jody R. Rogers, PhD, LFACHE
    Visiting Professor
    Trinity University