Welcome to the ACHE Premier Corporate Partner E-Newsletter. This quarterly publication educates ACHE members on healthcare trends, offers solutions to leaders, and shares information about complimentary education and networking opportunities from our Premier Corporate Partners.
ACHE would like to thank our Premier Corporate Partners, who play a critical role in supporting ACHE’s mission to advance our members and healthcare management excellence.
Please note that reference to any specific commercial products, processes or services by a Premier Corporate Partner in this newsletter and featured educational content does not constitute or imply an approval, endorsement, recommendation or referral by ACHE. In addition, the views and opinions expressed in the featured educational content do not necessarily state or reflect those of ACHE.
The articles in this newsletter were submitted by Premier Corporate Partners and are generally published as submitted.
Thought Leadership From Our Premier Corporate Partners
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Aramark
As the healthcare industry continues to evolve, Aramark understands the important ways in which patient dining and facilities services can contribute to your organization’s success and future innovations. Through both dining and facilities services, we help to support seamless healthcare environments.
- Partnership Success. Improving patient scores and boosting nurse engagement are both critical areas for today’s hospitals and healthcare systems to address. After partnering with Main Line Health for both dining and facilities services, Aramark worked together with MLH to elevate healthcare delivery through innovative programs and scaled delivery. Discover how our innovative programs support this partnership.
- Evolution of Patient Dining. Hospital meals of the past have been known to leave many patients unsatisfied due to lack of flavor, personalization and flair. Explore how quality food service partners can provide delicious meals and surpass patient expectations through advances in technology.
- Environmental Services. Energy costs can account for up to one-quarter of a facility’s operating budget. Many organizations attempt to cut costs, but ineffective operating practices and aging energy infrastructure complicate the process. Learn how a comprehensive energy-efficiency program can address your organization’s needs and achieve savings.
BD
BD released a new report based on an independent national survey that examines drug diversion in U.S. hospitals, an underreported contributor to the opioid epidemic. Hospital drug diversion, when a healthcare worker diverts opiates or other controlled substances away from patients for personal use or sale, remains a significant challenge that is largely under discussed. Left undetected, diversion can lead to patient safety issues, cause harm to diverters and pose significant risk for the organization.
The report revealed numerous key factors that contribute to drug diversion, including:
- Hospital leadership’s lack of awareness of the problem
- Lack of technology that detects diversion
- Stressful work environment
The report, Health Care’s Hidden Epidemic: A Call to Action on Hospital Drug Diversion, is based on findings from an independent survey of 651 healthcare executives and providers. The report was commissioned by the BD Institute for Medication Management Excellence and conducted by KRC Research, a global public opinion research consultancy. Researchers collected data and opinions between Feb. 20–28, 2019, from hospital executives, hospital diversion managers, anesthesiologists, pharmacists and pharmacy technicians, and a diverse group of nurses. To download the full report, visit bd.com/diversion-report.
Artificial intelligence can be used to improve physicians’ workflows while simultaneously contributing to burnout relief and prevention.
In this blog post, David Cohen, vice president of Cerner’s Intellectual Property Development, shares how AI can turn healthcare data into actionable insights and contribute to increased physician satisfaction.
Change Healthcare
From our unique vantage point working with stakeholders across healthcare, Change Healthcare seeks to be a neutral, objective and collaborative partner with our payer and provider customers to help empower consumers.
Along with our customers, we are closely monitoring ongoing developments related to transparency in healthcare to determine how we can best help them address governmental requirements and our customers' own market dynamics. We see mandates for cost transparency as an opportunity to instill greater trust across the healthcare system itself, improve the consumer experience, and support healthcare retail initiatives and digital transformation objectives.
For providers, billing and payment experiences are among the primary drivers of patient dissatisfaction. Transparency means more accurately estimating and collecting patient responsibility pre-service and at the point of care. This up-front price transparency can help foster an improved patient-provider relationship and reduce financial risk for both.
Additional resources, including our podcast on price transparency, is located at http://bit.ly/ACHEtransparency.
Join Change Healthcare and ACHE on Thursday, Aug. 15, for a special webinar, “Five Best Practices to Drive Financial Return From Artificial Intelligence.” Presented by Vindali Vartek, FACHE, senior director, Advanced Analytics, and Jason Williams, vice president, Analytics and Growth Strategy, Change Healthcare, this webinar will discuss a framework for healthcare organizations to succeed with AI endeavors. Learn more and register here.
Change Healthcare is proud to sponsor the upcoming ACHE CEO Circle Forum, Oct. 3–4. We welcome all attendees to our networking reception held during the forum.
Radiology groups at smaller healthcare facilities or systems often lack the support of a full suite of subspecialized radiologists. It is common for such a facility or system to have multiple contracts for radiology-related services, causing imbalanced workflow.
On the other hand, a larger facility with a full suite of subspecialists may experience lulls in demand for subspecialized reads, leaving the subspecialists to do more generalized work or potentially no work at all. Distractions can further limit the effectiveness of on-site radiologists, causing excessive study repeat rates, poor throughput and unhappy patients.
The solution? Optimize staffing and refine case routing.
Optimizing staffing in radiology means striking a balance between on-site staff and teleradiologists. That balance, however, also requires a refined protocol for case routing to ensure individual reads are performed by the most qualified specialists. Together, these solutions can make reads timelier and more accurate, improving overall quality and patient experience.
Envision Physician Services’ distributed radiology model helps healthcare facilities meet these challenges by providing on-site radiology leadership while leveraging a national network of subspecialists and refined case routing using Envision’s proprietary Connect software. For one Envision partner facility, the distributed radiology model improved performance across several metrics, including drastically reducing turnaround times and boosting case review rates.
To learn more about how optimized staffing relieves radiology woes regardless of facility size, go to https://www.envisionphysicianservices.com/radiologyondemand.
To see how Envision’s distributed radiology model helped a partner facility improve the overall quality of its care, click-here.
Envision Physician Services is proud to sponsor the upcoming ACHE Orlando Cluster, Dec. 9-12. We welcome all attendees to our educational session and receptions held during the cluster.
Optum
Explore the challenges, approaches and trends that are shaping the way value is created in healthcare. Get fresh perspectives from expert clinical leaders, industry peers and leading healthcare organizations.
Optum’s featured commentary on this topic, found here, includes:
Leading a team approach to value
Strategist Michele Molden, FACHE, explores data that shows the differences between clinicians’ and clinical leaders’ perceptions of value. Learn how leaders can help both groups embrace value-driven care.
Visualize the state of value in healthcare
In these resources, executives and clinical leaders reveal their opinions on the transition to value. View an infographic to get a snapshot of the findings, or download the full report for expert perspectives, including thoughts from Optum’s CMO/Senior Vice President of Translation Darshak Sanghavi, MD.
What value means today
In Becker's Hospital Review, Ethan Berke, MD, Optum CMO, Population Health/vice president, Clinical Innovation, discusses what value really means today. He describes best practices payers and providers are using to affect value and how high-value care is delivered while working within multiple payment models.
Optum is proud to sponsor the upcoming ACHE New Orleans Cluster, Oct. 21–24. We welcome all attendees to our educational sessions and receptions held during the cluster.
As healthcare delivery models continue their volume-to-value evolution, the role of data is becoming more critical in both operational and clinical decision making. A variety of software solutions are being developed that enable healthcare systems to harness data to improve lab workflow and business analytics and transform the way they deliver patient care. Digital diagnostics solutions can help labs and clinicians enhance the value they provide to health networks in three primary areas:
- Operational effectiveness. By automating the entire sample flow from ordering to archiving, browser-based laboratory software solutions can drive intelligent sample processing and auto-validation for efficient workflow and result management.
- Patient and financial insights. New digital platforms allow health networks to integrate big data efficiently from a variety of IT systems to analyze laboratory processes and performance. This enables both executive and technical staff to make faster, data-driven decisions inside and outside the lab and identify inappropriate or unnecessary test ordering that can raise costs and affect patient outcomes.
- Clinical decision support. Cloud-based software solutions can now streamline and standardize clinical decision processes by aggregating data from EHRs, laboratory and imaging information systems, genomics, clinical trials and other data sets to empower multidisciplinary care teams to make informed decisions.
These tools can extend a health network’s ability to use digital analytics to advance personalized medicine and help improve patient outcomes. More information is available at Roche Digital Diagnostics.
Roche Diagnostics is proud to sponsor the upcoming ACHE Seattle Cluster, Aug. 19–22. We welcome all attendees to our educational sessions and receptions held during the cluster.