Newsletter

March 23, 2020

Leadership Spotlight: Podcast: COVID–19: Applying Leadership in a Crisis

In this Healthcare Executive podcast, Georges C. Benjamin, MD, executive director, American Public Health Association, discusses the healthcare field’s most prevalent leadership concerns about COVID–19. Host Chris Coraggio speaks with Benjamin about what healthcare leaders can do to help patients navigate the pandemic, and the skills executives need to lead through a crisis. Don’t miss his advice on the importance of providing patients and staff with clear, truthful and transparent messaging.

Visit HealthcareExecutive.org/Podcast to listen and browse through more episodes. The podcasts are also available by searching for “Healthcare Executive” in Apple Podcasts or on iTunes.

Additionally, please visit ACHE’s COVID–19 Resource Center for information that may be helpful to our members during these unprecedented events.

Leading w Influence

Meet ACHE’s New Elected Officials

ACHE’s 2020–2021 Chairman Officers have been installed. They are as follows:

  • Chairman: Michael J. Fosina, FACHE, president, NewYork-Presbyterian Lawrence Hospital, Bronxville, and senior vice president, NewYork-Presbyterian, New York
  • Chairman-Elect: Carrie Owen Plietz, FACHE, executive vice president and COO, hospital division, WellStar Health System, Marietta, Ga.
  • Immediate Past Chairman: Heather J. Rohan, FACHE, president, HCA TriStar Division, Brentwood, Tenn.

Additionally, four new Governors were elected to serve three-year terms on the Board of Governors:

  • Joanne Carrocino, FACHE, president/CEO, Cape Regional Health System, Cape May Court House, N.J.
  • William P. Santulli, FACHE, COO, Advocate Aurora Health, Downers Grove (Ill.)
  • Michele K. Sutton, FACHE, president/CEO, North Oaks Health System, Hammond, La.
  • Nizar K. Wehbi, MD, FACHE, deputy director, Center for Health Policy; director, Master’s in Health Administration Program; assistant professor, Department of Health Services Research and Administration, College of Public Health University of Nebraska Medical Center, Omaha

Also, 30 Fellows were elected to serve three-year terms as ACHE Regents, and three Regents-at-Large were appointed. In addition, six Regents and one Regent-at-Large were appointed on an interim basis.

Read more about the 2020–2021 Board of Governors and Council of Regents. ACHE thanks those Board members and Regents who completed their terms in 2020 for their leadership and commitment to healthcare management excellence.

Online Seminar: Dynamic Decision Making 

When healthcare leaders find themselves in unchartered territory, having a framework can help them develop solid principles for making operationally and morally sound decisions. “Practical Strategies for Decision Making in a Dynamic Healthcare Environment” will guide participants through real-life situations in which healthcare leaders had to decide what was the “right” decision in a morally challenging dilemma.

When you register for this interactive online seminar that takes place April 22 through June 10, you’ll also receive the third edition of the book The Tracks We Leave: Ethics and Management Dilemmas in Healthcare by faculty Frankie Perry, RN, LFACHE, author, instructor and experienced healthcare executive. Managers at all levels of an organization will benefit from this seminar, worth 6 ACHE Qualified Education credits.

Register today.

Study Reveals Impact of Payment Audits on Payer-Provider Relationships

The high volume of medical requests, prevalence of technical denials and the high administrative costs of audit compliance are the primary factors affecting payer-provider relationships in payment integrity programs, according to a new study. Change Healthcare, an ACHE Premier Corporate Partner, commissioned Frost & Sullivan to conduct a national research study to explore provider opinion about traditional and nontraditional tactics used to operate payment integrity programs. Examples of traditional tactics include diagnosis-related group audits and post-pay review, while presubmission review is an example of a nontraditional tactic. The study also uncovers a strong provider preference for presubmission notification over post-pay DRG audits. Go here to read the report and learn more.

Managing Healthcare in Complex Times

A high-yield approach to leadership development should not only include nurturing existing talent for bigger roles, but also recruiting new leaders who will prioritize talent advancement, writes Michelle Johnson in this column.

A principal at WittKieffer, Johnson is one author among the robust editorial lineup in the March/April issue of the Journal of Healthcare Management.

In his column about financial challenges, Robert C. Garrett, FACHE, CEO of Hackensack (N.J.) Meridian Health, proposes changing the narrative in providing behavioral care. In addition to the moral reasons for doing so, he cites financial imperatives, too.

Kenneth J. Cochran, DSc, RN, FACHE, president and CEO of Opelousas General Health System, discusses in this issue’s Q&A how rural community providers face the same industry headwinds that large providers face, but with their own particular challenges of poverty in remote settings.

Research topics include organizational culture and leadership in a health system merger, increasing hospice use and decreasing hospital mortality and international medical tourism.

The Journal of Healthcare Management continues to mark its 65th year of thought leadership and original research with the March/April issue, which is available online to all ACHE members. This and past issues are available at ache.org/Journals.

2020 IHF Awards Now Open for Entries

The 2020 International Hospital Federation Awards is now accepting submissions of projects or programs with achievements, results or outcomes that demonstrate innovation and/or excellence. IHF invites hospitals and other healthcare organizations around the world to submit entries by the May 15 deadline. This year’s award categories include:

IHF/Dr. Kwang Tae Kim Grand Award

Open only to IHF full and associate members and their healthcare provider members (this includes ACHE’s members), this award recognizes excellence and achievements with proven results at the health system or facility level in multiple areas.

IHF Excellence Awards
Open to IHF member and nonmember public and private healthcare provider organizations, these awards recognize excellence or outstanding achievements in several fields.

Submit entries here. For general questions, please contact awards@ihf-fih.org. IHF will present the awards during the 44th World Hospital Congress, Nov. 2–5, in Barcelona, Spain.

Also, don’t forget to take advantage of early bird registration rates for the WHC, which are available until July 31. In addition, ACHE members are eligible for discounted IHF member rates when they use the code IHF2020. Register online today.