This webinar was offered on: October 12, 2011

Increasing pressures, challenges and rapid change in healthcare necessitate seamless and innovative collaboration models to achieve successful results with measurable outcomes. Incorporating cross-industry best practices organization-wide is crucial for the success of an organization and its departments.

Gain lessons learned and best-practice outcomes from The Nebraska Medical Center on successful collaboration and integration, movement to accountable care processes, supply chain optimization, resource utilization, waste reduction, Six Sigma/DMAIC, crew resource management and referral growth.

Member Price: $190.00
Non-Member Price: $210.00
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Topic(s):
Financial Management
General Management and Administration
Health Systems and Delivery
Quality/Patient Safety

This webinar was offered on: February 21, 2013

Learn to assess and effectively determine fair market value for physician compensation in this timely webinar. The faculty will explain the fraud and abuse implications of hospital/physician contractual relationships and lay out the structure of financial relationships that comply with federal statutes prohibiting payment for referrals. You’ll also learn proven strategies for leveraging traditional fringe benefits to create recruiting, retention and reward incentives for physician employment.

The faculty will demonstrate how cost-recovery strategies can become an integral part of the total rewards provided to employed physicians. In addition, discover how to apply traditional executive benefit programs in a physician integration strategy.

Member Price: $149.00
Non-Member Price: $169.00
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Topic(s):
General Management and Administration
Human Resources and Work Force Issues
Medical Staff Relationships

This webinar was offered on: September 06, 2012

Healthcare leaders are evaluating how to position their organizations to respond to the demand for greater value and the rapid introduction of new technologies. Such changes call for new models of care delivery. Using the concept of a model lifecycle or "S" curve as illustrated by Ian Morrison in The Second Curve and Clayton Christensen in The Innovator’s Dilemma, this webinar will illustrate how leaders can make the leap from focusing on the short term to planning for the long run.

Participants will examine the dilemma leaders face when realizing their organization’s current model may not meet the emerging demands of their community. The presenter will discuss strategies for determining when to transition to a new model of care and how to execute that transition successfully.

Member Price: $195.00
Non-Member Price: $215.00
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Topic(s):
Community Health and Involvement
General Management and Administration
Governance
Health Systems and Delivery
Marketing and Strategic Planning
Quality/Patient Safety

This webinar was offered on: April 26, 2012

Healthcare organizations’ inability to locate and retrieve necessary medications has become a patient safety crisis. How can you address these challenges, and what is your role in ensuring quality care at your organization?

Join Frank Federico, RPh, executive director and safety faculty for the Institute for Healthcare Improvement, as he outlines the implications of this ongoing problem and provides effective management tools to address growing patient safety, staff capacity and cost containment concerns related to drug supply shortages.

Member Price: $195.00
Non-Member Price: $215.00
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Topic(s):
Community Health and Involvement
General Management and Administration
Health Systems and Delivery
Quality/Patient Safety

This webinar was offered on: August 23, 2011

Middle managers are a key element to successful change in your organization. Have we forgotten them in our improvement work?

They serve as the link between your organization’s goals and those at the front line. They must translate strategic-level goals into actionable improvement at the department or unit level, engage staff in safety and quality improvement efforts, help determine which care processes need to be improved and how, and establish processes for spreading and sustaining improvement over time.

But many managers are not prepared to lead improvement projects.

During this webinar, you will learn how to engage middle managers, understand their needs and identify ways to build improvement skills.

Member Price: $190.00
Non-Member Price: $210.00
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Topic(s):
Quality/Patient Safety

This webinar was offered on: December 20, 2011

As healthcare organizations move to a sophisticated Electronic Medical Record (EMR) system, obstacles and incentives continue to dominate the discussion. Healthcare executives are aware of the numerous challenges associated with EMR implementation, but how to achieve those requirements and goals has become increasingly formidable.

In this webinar, join Catherine J. Bruno and Erik Steele, leaders in the Electronic Medical Record journey, who will address key success factors for EMR migration, transformation and integration to hardwire patient safety and quality outcomes. Aligning with the American Recovery and Reinvestment Act (ARRA) and CMS requirements, including meaningful use and certification, successful EMR implementation is critical to a healthcare organization’s future.

Member Price: $190.00
Non-Member Price: $210.00
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Topic(s):
Quality/Patient Safety
Technology/Information Management

This webinar was offered on: June 07, 2011

Diversity in health professions is critical to reflect the changing face of the population. As demographics shift, the availability of racially and ethnically diverse healthcare professionals is paramount to improving health outcomes, patient satisfaction and overall quality of care. Proactive efforts in this area will also help close the gap in health disparities.

This webinar will outline current population forecasts, key considerations and best practices in how you can serve as a community partner to educate, recruit and retain minority health professionals.

Member Price: $190.00
Non-Member Price: $210.00
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Topic(s):
Diversity

This webinar was offered on: January 24, 2013

Are you ready to tackle the changes that health reform is bringing? This timely webinar will review a number of immediate strategic responses to healthcare reform that go beyond mere cost-cutting to deliver value-based care. The faculty will discuss how to build a value proposition beyond price and how to identify new physician “superstars.” In addition, attendees will discover the pitfalls of health insurance exchanges and other hidden opportunities of health reform.

The webinar’s content is based on a thorough review of the Affordable Care Act’s rules and regulations. It provides objective assessments of what healthcare providers need to embrace in the near term for a successful response to reform.

Member Price: $149.00
Non-Member Price: $169.00
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Topic(s):
Law
General Management and Administration

This webinar was offered on: July 17, 2012

Physician shortages continue to plague the healthcare field, particularly in underserved and rural areas. Health reform has raised the stakes even higher, as millions of newly insured patients will create an increased demand for clinicians especially primary care physicians through more coordinated care systems and demand for value-based and accountable care. These factors and more make having a successful physician recruitment strategy critical to the survival and success of any healthcare organization.

This webinar will illustrate specific techniques for finding potential candidates, marketing to physicians, including use of social media, and other approaches to reinvigorate your organization’s physician recruitment campaign. The presentation will also address the next important step in this process making sure physicians stay.

Member Price: $195.00
Non-Member Price: $215.00
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Topic(s):
General Management and Administration
Health Systems and Delivery
Human Resources and Work Force Issues
Leadership
Medical Staff Relationships

This webinar was offered on: September 15, 2011

The implementation of ICD-10 will be a critical factor to healthcare organizations’ future success. This new system will allow healthcare organizations to realize better accuracy, reduce errors, see greater EHR implementation results, meet and exceed compliance and regulatory standards and ultimately see better reimbursements.

The required transition will take time and by Jan. 1, 2012, providers must have in place new electronic healthcare functions in order to meet the Oct. 1, 2013 deadline for ICD-10 implementation. If new requirements are not met, profound delays and reimbursement difficulties could be seen.

Join Caroline Piselli, RN, FACHE, Global Strategic Planning Manager, 3M Health Information Systems, as she gives you a roadmap for a successful transition from ICD-9 to ICD-10. Gain practical approaches for system conversion and establish timelines and processes for validating information flow between key players.

Member Price: $190.00
Non-Member Price: $210.00
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Topic(s):

This webinar was offered on: September 01, 2011

When a healthcare organization expands and incorporates additional facilities with preexisting policies and procedures, a fundamental challenge emerges.

How do you facilitate all parties to work together, using the same systems and adhering to the same standards?

One proven solution is the transformational leadership model.

In this webinar, learn how an organization used the transformational leadership model to integrate more than 11,000 nurses at two dozen locations into a unified unit, with consistent policies and procedures, reporting systems and patient management systems. As a result, the organization was ultimately able to embrace change and provide seamless primary, secondary and tertiary care.

Member Price: $190.00
Non-Member Price: $210.00
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Topic(s):
Leadership

This webinar was offered on: May 16, 2013

In today’s changing healthcare environment, leaders are looking to cut costs while maintaining quality and safety standards. This webinar introduces the Healthier Hospitals Initiative, which is sponsored by 12 leading U.S. health systems representing more than 500 hospitals and $20 billion of purchasing power.

This webinar validates the role of healthcare executives in leading cost containment through environmental sustainability and provides a suite of tools and resources to start the journey. HHI provides a mentor program and webinars to help leaders through their journey. Documented cost savings include hundreds of thousands of dollars per year, with a positive impact on other metrics, such as environmental factors.

Member Price: $149.00
Non-Member Price: $169.00
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Topic(s):
Financial Management
Quality/Patient Safety

This webinar was offered on: February 09, 2012

Though patient satisfaction has been a focus and concern for healthcare organizations for some time, soon scores will directly impact an organization’s reimbursement. Patient satisfaction will be directly linked to CMS payment.

Healthcare executives working toward improved patient experiences often see a slow or unsteady pattern of improvement. Combined with additional performance demands, factors seemingly beyond an organization’s control and constrained finances, the challenges mount in efforts to better meet patient needs and experiences and achieve continually-improving results.

Join Barbara Balik, RN, MS, EdD, patient experience expert, to identify vital steps and action plans emerging from exemplars in patient and family experience. Learn key steps toward building an improved patient experience roadmap for your organization and how to integrate that plan into your department or organization.

Member Price: $195.00
Non-Member Price: $215.00
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Topic(s):

This webinar was offered on: December 11, 2012

The Emergency Department is the front door to the hospital and in many cases the gateway to healthcare, but for many patients the ED experience is fraught with inefficiencies, waits and delays. Of patients in hospital beds across the United States at this moment, two thirds passed through the ED to get there. Traditional triage in particular creates a bottleneck to smooth patient flow in most departments, however the operations and processes that help expedite the input of patients can be made more efficient.

In this cutting edge webinar, you’ll take a fast paced look at the most innovative strategies being employed and solutions for improving the back end of the ED visit. Based on work done under an AHRQ grant, this program presents the newest models for intake including process changes, space changes and technology changes.

Member Price: $195.00
Non-Member Price: $215.00
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Topic(s):
Customer Satisfaction
Facility Design and Construction
Financial Management
General Management and Administration
Health Systems and Delivery
Medical Staff Relationships
Quality/Patient Safety

This webinar was offered on: June 20, 2012

Challenges such as the increasing cost of healthcare, demands of an aging population and declining numbers of providers make it imperative that new, innovative models of care delivery are formed. Tele-ICU technology has improved the quality of patient care, reduced costs, leveraged scarce resources, and supported standardization and evidence-based practice.

Kenneth Wood, DO, and Angelo Venditti, RN, will share practical strategies for managing patient care and improving quality outcomes through the use of tele-health in critical care. Participants will take away key strategies that may be directly applied to critical care or transferable across the organization to better serve growing patient populations and contribute to value-based care.

Member Price: $195.00
Non-Member Price: $215.00
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Topic(s):
Technology/Information Management
General Management and Administration
Health Systems and Delivery
Quality/Patient Safety

This webinar was offered on: May 30, 2012

Whether making small improvements or spearheading new construction, healthcare executives need to consider more than bricks and mortar changes. A healthcare organization’s environment impacts patient and staff safety, staff effectiveness, and ultimately, quality of care.

Rising customer expectations, reimbursement changes and funding limitations are just a few challenges for healthcare organizations to deliver excellent care with successful outcomes. Learn how you can make the best of your available resources or effectively begin new capital projects to create a facility that supports the quality of care you aim to deliver.

During this webinar, presenters Mark Haney, FACHE, EDAC, senior vice president for real estate and construction for the WellStar Health System, and Sara Marberry, EDAC, executive vice president of The Center for Health Design, will show how you can use evidence-based design (EBD) to link the built environment to successful outcomes in your organization.

Member Price: $190.00
Non-Member Price: $210.00
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Topic(s):
Facility Design and Construction
Quality/Patient Safety
Financial Management
General Management and Administration
Health Systems and Delivery

This webinar was offered on: January 25, 2012

As your organization prepares for accountable care and value-based purchasing models, emphasis on your palliative care program is a critical focus to provide optimal continuum of care. Competitive hospitals and healthcare organizations are steadily adopting successful palliative care programs, which can provide increased quality, decreased costs and improved patient satisfaction for patients and families.

During this webinar, you will gain a clear understanding of the opportunities palliative care programs can provide to your department and organization to meet the needs of patients and families. Equip yourself with specific strategies for starting a new program or improving an existing one.

Member Price: $195.00
Non-Member Price: $215.00
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Topic(s):
Customer Satisfaction
Financial Management
General Management and Administration
Health Systems and Delivery
Quality/Patient Safety

This webinar was offered on: July 19, 2011

On March 31, the Centers for Medicare & Medicaid Services published their long-awaited healthcare reform Accountable Care Organization (ACO) rule from the Patient Protection and Affordable Care Act, which seeks to increase quality and improve patient care through a coordination of a new payment, delivery and shared responsibility model. But now what? What does this or can this mean for your organization, and how can you realistically and strategically position your organization for accountable care? In this webinar, Eric T. Nielsen, M.D., and Jay C. Warden, MBA, MHSA, will take you through what it all means and how you can evaluate your own organization and move your organization toward accountable care.

Member Price: $190.00
Non-Member Price: $210.00
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Topic(s):
General Management and Administration
Financial Management
Law

This webinar was offered on: May 17, 2012

New requirements for tax-exempt hospitals and health systems were introduced by the Affordable Care Act that charge healthcare organizations to take a more proactive and structured approach to serving their communities. The requirements include conducting community health needs assessments and developing implementation strategies to address identified priorities.

Policies and practices related to financial assistance, billing and collections are also impacted by the law.

During this webinar, you will gain a clear understanding of the new requirements for tax exemption and gain effective steps for compliance in your department and for your organization overall. You will also learn how your efforts can strengthen your community presence as a valued resource and partner

Member Price: $195.00
Non-Member Price: $215.00
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Topic(s):
Financial Management
General Management and Administration
Health Systems and Delivery
Law
Leadership
Public Policy

This webinar was offered on: October 06, 2011

Is your organization prepared for the new regulatory environment?

The vitality of a healthcare organization often hinges on the appropriate compliance standards that an organization meets or exceeds. The regulation of compliance within any healthcare organization must be a critical focus for all healthcare executives. Successful compliance programs produce greater quality and efficient systems.

Learn best practices from Adam Weinstein, VP of Regulatory Affairs and Corporate Compliance Officer for New York Hospital Queens, Joel Dziengielewski, director at KPMG, and Matthew Babcock, Assistant Medicaid Inspector General for the Office of the Medicaid Inspector General, New York, who will help you understand the current legal and regulatory environment and proactively mitigate risks.

Member Price: $190.00
Non-Member Price: $210.00
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Topic(s):
Financial Management
General Management and Administration
Public Policy
Law

This webinar was offered on: June 28, 2011

The passage of the Patient Protection and Affordable Care Act (PPACA) has created uncertainty about the future of the nation’s healthcare delivery system.

Traditional means of subsidizing the underfunding of Medicare and Medicaid (i.e. investments and cost shifting) will not be sufficient to achieve optimal performance, and the impact of theoretical models like consumer-directed healthcare, medical homes and deployment of information technology may actually add cost over the next five to 10 years.

This webinar will identify strategies focusing on reducing cost, improving care coordination, effectively engaging with physicians and maintaining strong financial performance. Even if PPACA is repealed or modified, your organization will have “no regrets” and will be well-positioned for whatever comes next.

Member Price: $190.00
Non-Member Price: $210.00
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Topic(s):
Financial Management
Medical Staff Relationships
Quality/Patient Safety
Marketing and Strategic Planning

This webinar was offered on: August 17, 2011

Never before has the continuity of care been as highlighted as with the introduction of healthcare reform. Increasing the quality of care by improving the continuum of care for patients has quickly become a major focus for healthcare providers in order to increase patient safety, reduce readmissions, minimize medical errors and create better outcomes.

This webinar will provide practical solutions for your healthcare organization to realize improved outcomes and quality of care through better transitional care. The Care Transitions Program SM, developed by Dr. Eric Coleman, MPH, national leading expert on continuity of care, will address transitional care for your organization and how proven models and processes can develop better outcomes, lower readmissions and increase reimbursements.

Member Price: $190.00
Non-Member Price: $210.00
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Topic(s):
General Management and Administration
Health Systems and Delivery
Leadership
Quality/Patient Safety

This webinar was offered on: April 24, 2013

Learn innovative care delivery models that feature a new, expanded role for primary care providers and understand successful approaches for recruitment in a competitive market.

Participants will learn how to position primary care practices that will expand access to coordinated healthcare, particularly through health promotion/wellness, preventing and managing hospital admissions, and minimizing unnecessary readmissions. The faculty will demonstrate how these new delivery models will help your hospital or health system improve quality, reduce costs and prepare for risk-based payor approaches.

Member Price: $149.00
Non-Member Price: $169.00
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Topic(s):
Community Health and Involvement
General Management and Administration

This webinar was offered on: September 19, 2012

Many hospitals and health systems have spent decades focusing on key service lines to establish centers of excellence that will attract patients to their hospitals, improve their overall reputation and enhance financial viability. But will these strategies be enough for success in an accountable care world?

This webinar will delve into how you can modify your service line tactics to help your organization thrive in the dynamic post-reform environment of value-based purchasing. The presenters will share how other organizations have successfully built new arrangements for their service lines. You will hear case study examples, including one CEO’s frontline experience with implementing one of only five Centers for Medicare & Medicaid Services bundled payment demonstration projects in the United States

Member Price: $195.00
Non-Member Price: $215.00
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Topic(s):
Community Health and Involvement
General Management and Administration
Health Systems and Delivery
Medical Staff Relationships
Quality/Patient Safety
Technology/Information Management

This webinar was offered on: May 03, 2012

Healthcare executives are fully aware that process improvement will lead an organization to improved outcomes, patient safety and cost reductions. But how can an organization or department effectively apply the principles of process improvement into successful results?

This webinar will utilize the patient safety case study of Rhode Island Hospital (RIH), the first of eight U.S. hospitals and surgery centers to work with The Joint Commission’s Center for Transforming Healthcare Project (CTH). With wrong-site surgeries as the catalyst for needed change, learn how Rhode Island Hospital successfully decreased process deficiencies by 65% over a 22-month period, with the elimination of wrong-site surgeries.

Using lessons learned from RIH, gain identification and implementation strategies and techniques to make changes or improvements to your organization or department’s process improvement and patient safety needs.

Member Price: $195.00
Non-Member Price: $215.00
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Topic(s):
Customer Satisfaction
Ethics
Facility Design and Construction
General Management and Administration
Health Systems and Delivery
Leadership
Quality/Patient Safety
Medical Staff Relationships

This webinar was offered on: September 28, 2011

The financial health of any healthcare organization is dependent on many variables. With your supply chain affecting up to 40% of your cost structure, conscious and strategic management from all levels is critical to your organization’s financial viability.

By understanding and addressing your organizational supply chain processes, your organization will be well positioned to meet financial challenges through sound, results-driven methods.

In this webinar, you will learn proven best practices to lower costs through successful supply chain management and how to employ these strategies for financial success.

Member Price: $190.00
Non-Member Price: $210.00
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Topic(s):

This webinar was offered on: December 07, 2011

Healthcare organizations are exposed to tremendous threat every day; some risks can be anticipated, others cannot. Successful healthcare organizations plan for not only the foreseeable hazards, but the unforeseen as well.

Preparing for a critical incident is a crucial step many organizations overlook until faced with the challenges an event presents. The impact of critical incidents is dynamic, but can be mitigated by employing emergency preparedness programs before the incidents occur.

This presentation discusses assessment, critical action planning, operations, crisis communication techniques and recovery strategies your organization or department can implement to survive the impact of critical incidents. Implementing an emergency preparedness program and utilizing case study experiences and examples shared in this presentation, you and your organization will be prepared for times of crisis and the impact critical incidents pose to your organization.

Member Price: $190.00
Non-Member Price: $210.00
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Topic(s):
Community Health and Involvement
General Management and Administration
Health Systems and Delivery
Leadership
Quality/Patient Safety

This webinar was offered on: March 21, 2013

Understanding Lean/Six Sigma can help you do more with less while improving quality and process in a healthcare environment. This webinar will present a case study of Monadnock Community Hospital - a critical access hospital - and its successful implementation of Lean/Six Sigma principles. Through a sustained effort over several years, MCH has substantially improved its bottom line, while cultivating quality, establishing a culture of accountability and results, and celebrating success.

The webinar will stress the importance of broad managerial participation, executive team buy-in, clearly defined deliverables and investment in leadership development. MCH experienced a cultural transformation through its Lean/Six Sigma process as it learned to remove waste, overcome obstacles and establish process improvements that ensure long-term sustainability.

Member Price: $149.00
Non-Member Price: $169.00
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Topic(s):
General Management and Administration
Quality/Patient Safety
Health Systems and Delivery

This webinar was offered on: November 07, 2012

The Medicare Shared Savings Program and its accountable care organizations (ACOs) stand at the forefront of health reform. These new healthcare partnerships are designed to monitor the quality and efficiency of doctors and hospitals, while seeking to create new quality standards for compensation. Though the original version of the shared savings program released last April met with significant industrywide opposition, more recent revisions released last October have served as beacons of hope, sending healthcare providers around the nation racing to create ACOs.

By participating in this webinar, you will gain a solid understanding of ACOs and learn how they will affect your patients, your community and your business. Every leader should understand the basic tenets of ACOs—don’t miss this important program!

Member Price: $149.00
Non-Member Price: $169.00
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Topic(s):
Financial Management
General Management and Administration
Health Systems and Delivery
Law
Public Policy