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01 02 03 04 05 06 07 08 09 10 11 12 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 2009 2010

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Event type:

Cluster Conference Online Seminar Special Program Webinar

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Location:

Atlanta Baltimore Beaver Creek Boca Raton Fellows Seminar Kiawah Island Las Vegas New York Orlando Puerto Rico San Antonio San Francisco Santa Fe Seattle St. Petersburg

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Topic:

Career Development Community Health and Involvement Customer Satisfaction Diversity Ethics Facility Design and Construction Financial Management General Management and Administration Governance Health Systems and Delivery Human Resources and Work Force Issues Law Leadership Marketing and Strategic Planning Medical Staff Relationships Public Policy Quality/Patient Safety Technology/Information Management

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Faculty:

Thomas A. Atchison, EdD Steven H. Berger, CPA, FACHE, FHFMA Amy E. Boutwell, MD, MPP James G. Brueggemann, MD Joseph S. Bujak, MD, FACP Greg Butler Chip Caldwell Jr., FACHE Kenneth H. Cohn, MD Michael Dermer Mark J. Dubow Carson F. Dye, FACHE Nick A. Fabrizio, PhD, FACHE Sarah H. Fontenot, BSN, JD L. Rita Fritz Andrew N. Garman, PsyD Stephen D. Gelineau Ellen F. Goldman, EdD Bobette Gustafson Jamie Haeuser J. Robert Harris Sr., FACHE Keith Hearle Diane Kelly, DrPH, RN Timothy J. Keogh, PhD Christopher L. Laubach Todd C. Linden, FACHE Cecily Lohmar Ken E. Mack, FACHE George V. Masi, FACHE David Maxfield Stacy D. Nelson, EdD Michael Nowicki, EdD, FACHE, FHFMA Kevin E. O'Connor James E. Orlikoff Jake M. Poore Robert V. Reece Ted C. Ritter Jody Rogers, PhD, FACHE Gail Scott John F. Sena, PhD Arthur C. Sturm Jr. G. Thomas Sullivan, JD Laura W. Synnott, FACHE Julie Trocchio Bill Vanaskie Lisa D. Vandecaveye, JD, FACHE Dennis L. Vonderfecht, FACHE Lawrence J. Voyten, RN Daniel K. Zismer, PhD Alan M. Zuckerman, FACHE, FAAHC

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RESULTS BY All Events:

Date	Program	Event Type
October 7-November 26, 2009	A Review of Health Law	Online Seminar
December 10-11, 2009	COO Seminar	Special Program
December 10-11	COO Strategies for Success
December 14-17, 2009	Orlando Cluster	Cluster
December 14-15	The Art of Building Relationships for Successful Teams and Partnerships
December 14-15	Four Key Marketing Strategies To Increase Revenue
December 14-15	Hospital of the Future: Strategies for Disruptive Change (Seminar is currently full)
December 14-16	Process and Technique of Negotiating
December 16-17	Advanced Strategic Planning to Transform Your Organization
December 16-17	Are Medical Groups in Your Portfolio? Critical Factors to Manage Your Investment
December 16-17	Coach, Challenge, Lead: Developing an Indispensable Management Team
December 16-17	Comprehensive Leadership For Senior-Level Executives
December 16, 2009	Tactics to Avoid Rehospitalizations	Webinar
January 13-February 24, 2010	Exceptional Leadership	Online Seminar
January 20, 2010	Sustaining Leadership Development During Economic Downturns	Webinar
January 25-28, 2010	Beaver Creek Cluster 2010	Cluster
January 25-26	Beyond the Silver Bullet: Ensuring Patient and Employee Satisfaction
January 25-26	Managing Healthcare Facility Design and Construction Programs
January 25-26	Service Line Management: Creating a Strategy That Fits Your Organization
January 27-28	Managing Stress: The Key to Enhancing Productivity and Retention
January 27-28	Possibilities, Probabilities and Creative Solutions: Breakthrough Thinking for Complex Environments
February 8-11, 2010	Las Vegas Cluster 2010	Cluster
February 8-9	Are Medical Groups in Your Portfolio? Critical Factors to Manage Your Investment
February 8-9	Community Benefit Reporting, IRS Form 990 and the Mission of Nonprofit Healthcare
February 8-9	Improving the Patient Experience to Build Customer Loyalty
February 8-9	Managing Conflict, Confrontations and Disputes
February 8-9	Understanding and Influencing Physician Behavior: The Strategic Imperative
February 8-10	Process and Technique of Negotiating
February 10-11	Advanced Topics in Hospital Financial Management
February 10-11	Aggressively Improve Cost, Quality and Throughput
February 10-11	Four Key Marketing Strategies to Increase Revenue
February 10-11	Leadership Persuasion Skills: Getting the Results You Want
February 22-25, 2010	St. Petersburg Cluster 2010	Cluster
February 22-23	Alternative Dispute Resolution and the Most Effective Use of Legal Services
February 22-23	Comprehensive Leadership for Senior-Level Executives
February 22-23	Developing Proactive Physician Alignment and Employment Practices
February 24-25	Practical Strategies for Engaging Physicians
February 24-25	Achieving a Strategic Partnership With Your Board: Thrive in the Midst of Accountability
February 24-25	The Courage To Lead: Critical Skills for Healthcare Leaders
April 19-22, 2010	Kiawah Island Cluster 2010	Cluster
April 19-20	Achieving Results From Growth Strategies: From Ideas to Implementation
April 19-20	Advanced Strategic Planning to Transform Your Organization
April 19-20	Ensuring Success of New Members of Your Management Team
April 19-21	Process and Technique of Negotiating
April 21-22	Hospital of the Future: Strategies for Disruptive Change
April 21-22	Managing Change: Thriving in the 21st Century
April 21-22	Moving Beyond Financial Survival: Redefining Your Revenue Cycle to Achieve Superior Results
April 21-22	Physician Partnering: Conversations with Successful CEOs
May 3-6, 2010	San Antonio Cluster 2010	Cluster
May 3-4	Are Medical Groups in Your Portfolio? Critical Factors to Manage Your Investment
May 3-4	Comprehensive Leadership for Senior-Level Executives
May 3-4	Critical Financial Skills for Hospital Success
May 5-6	Creating and Leading Error-Free Management Systems
May 5-6	Leadership Persuasion Skills: Getting the Results You Want
May 5-6	Practical Strategies for Engaging Physicians
May 5-6	Using Metrics as a Road Map to Hospital Success
May 17-18, 2010	Fellows Seminar 2010	Special Program
May 17-18	Managing Conflict, Confrontations and Disputes
May 24-27, 2010	Puerto Rico Program 2010	Cluster
May 24-25	Achieving On-Time, On-Budget Projects
May 26-27	Possibilities, Probabilities and Creative Solutions: Breakthrough Thinking for Complex Environments
June 14-17, 2010	Santa Fe Cluster 2010	Cluster
June 14-15	Advanced Topics in Hospital Financial Management
June 14-15	Emerging Trends in Healthcare: New Leadership for Real Challenges
June 14-15	Secrets of Great Healthcare Organizations in Leading Change
June 16-17	Integration vs. Competition: The Future of Hospital-Physician Relations
June 16-17	Strategic Planning: From Formulation to Action
August 2-5, 2010	Seattle Cluster 2010	Cluster
August 2-3	Alternative Dispute Resolution and the Most Effective Use of Legal Services
August 2-3	The Art of Building Relationships for Successful Teams and Partnerships
August 2-3	Ensuring Success of New Members of Your Management Team
August 2-3	Managing Healthcare Facility Design and Construction Programs
August 4-5	Aggressively Improve Cost, Quality and Throughput
August 4-5	Developing Proactive Physician Alignment and Employment Practices
August 16-19, 2010	New York Cluster	Cluster
August 16-17	Achieving a Strategic Partnership With Your Board: Thrive in the Midst of Accountability
August 16-17	The Art of Building Relationships for Successful Teams and Partnerships
August 16-17	Enhancing Your Ability to Think Strategically: The Skill That Differentiates the Best Leaders
August 16-17	Four Key Marketing Strategies to Increase Revenue
August 18-19	Coach, Challenge, Lead: Developing an Indispensable Management Team
August 18-19	Improving the Patient Experience to Build Customer Loyalty
August 18-19	Understanding and Influencing Physician Behavior: The Strategic Imperative
September 13-16, 2010	Atlanta Cluster	Cluster
September 13-14	Beyond the Silver Bullet: Ensuring Patient and Employee Satisfaction
September 13-15	Process and Technique of Negotiating
September 15-16	Comprehensive Leadership for Senior-Level Executives
September 15-16	Emerging Trends in Healthcare: New Leadership for Real Challenges
September 15-16	Strategic Planning: From Formulation to Action
October 4-7, 2010	San Francisco Cluster	Cluster
October 4-5	Achieving Results From Growth Strategies: From Ideas to Implementation
October 4-5	Advanced Strategic Planning to Transform Your Organization
October 4-5	Are Medical Groups in Your Portfolio? Critical Factors to Manage Your Investment
October 4-5	Service Line Management: Creating a Strategy That Fits Your Organization
October 6-7	Possibilities, Probabilities and Creative Solutions: Breakthrough Thinking for Complex Environments
October 6-7	Critical Financial Skills for Hospital Success
October 6-7	Physician Partnering: Conversations with Successful CEOs
October 25-28, 2010	Baltimore Cluster	Cluster
October 25-26	Aggressively Improve Cost, Quality and Throughput
October 25-26	Hospital of the Future: Strategies for Disruptive Change
October 25-26	Managing Conflict, Confrontations and Disputes
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