Toxic Behaviors in Healthcare: Creating Systems of Respect to Impact the Double Bottom Line
Build effective policies, procedures and strategies to mitigate and manage incidence and effects of disruptive behaviors.
Respect is about real behaviors that make a difference in the double bottom line: financial performance and personal well-being. Implement strategies in your organization that promote respectful engagement and uphold the Joint Commission standards to address disruptive, toxic behaviors.
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You'll also learn:
Seminar leaders Mitchell E. Kusy, PhD, culture change consultant, Zia Healthcare Consultants, and Elizabeth L. Holloway, PhD, professor, Antioch University, will introduce a systematic approach to prevent and mitigate the effects of the toxic behaviors impacting patient safety, professional retention and team collaboration.
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Continuing Education Credit
ACHE Face-to-Face Education credits assigned to this seminar are commensurate to the length of the seminar in hours.
In addition to the ACHE Face-to-Face Education credits assigned to this seminar, ACHE is accredited by other organizations to provide continuing education credit.