Education


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Michael A. Broscio
Director, Healthcare Executive Career Resource Center, American College of Healthcare Executives

Michael Broscio is director of ACHE’s Healthcare Executive Career Resource Center. He is certified as a fellow manager by the Institute of Career Certification International and brings more than 25 years of career development and human resource experience in healthcare, financial services and academic settings. Prior to joining ACHE, Mr. Broscio was a member of the leadership team for BPI group, a national career management firm, and earlier in his career led Career Decision, Inc., a former subsidiary of ACHE. He also worked in human resources with Continental Illinois National Bank and served as assistant director of Career Services at De Paul University.

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Alan S. Kaplan, MD, FACHE
SVP/Chief Clinical Officer, UnityPoint Health

Alan Kaplan is president and CEO of UnityPoint Clinic, formerly known as Iowa Health Physicians and Clinics, a physician-led nonprofit corporation comprised of more than 900 providers and 280 clinics across Iowa and Illinois. He also serves as senior vice president/chief clinical officer for UnityPoint Health, formerly known as Iowa Health System. Dr. Kaplan is responsible for systemwide physician alignment, home health and value-based clinical transformation. UnityPoint Health serves more than 220,000 patients covered under accountable care organization shared savings contracts.

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William Martin, PsyD
Director & Associate Professor/Diversity Administrator, DePaul University, Health Sector Management

William Martin is associate dean at Barat College of DePaul University in Chicago and associate professor, Leadership Studies, at DePaul. Dr. Martin also is a member of the faculty of Stuart Graduate School of Business of Illinois Institute of Technology. He is a faculty for the American College of Physician Executives, facilitating courses in managing physician performance and performance management at the institutes and on-site at healthcare organizations nationwide.

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Thom Mayer, MD
Founder and CEO, BestPractices

Thom Mayer is president and CEO of BestPractices Inc., medical director for the NFL Players Association, and clinical professor of emergency medicine at George Washington University and University of Virginia schools of medicine. He is also senior lecturing fellow at Duke University. Dr. Mayer is a speaker on health care customer service, trauma and emergency care, pediatric emergency care, and medical leadership. He has published dozens of articles, book chapters and has edited 10 textbooks on emergency medicine, including Leadership for Great Customer Service: Satisfied Patients, Satisfied Employees.

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James E. Orlikoff
President, Orlikoff & Associates

James Orlikoff is president of Orlikoff & Associates Inc., in Chicago, a consulting firm specializing in healthcare governance and leadership, strategy, quality, patient safety, and organizational development. He is the senior consultant to the Center for Healthcare Governance and the national adviser on governance and leadership to the American Hospital Association. With 35 years of experience, he has consulted with hospitals in 12 countries and serves as the vice-chairman of the Virginia Mason Health System board.