Chicago Cluster 2021

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Cluster Faculty

  • Photo of Jim Austin

    Jim Austin

    Author

    <div>Jim Austin<strong>&nbsp;</strong>heads JH Austin Associates Inc., Chicago, where he combines business strategy and organizational development theory with extensive industry experience to guide organizations. He is also an adjunct senior lecturer at Brown University, Providence, R.H., in the Executive Master of Healthcare Leadership program, and a faculty member at Duke Corporate Education, headquartered in Durham, N.C. Mr. Austin is a lecturer/consultant at the Aresty Institute of Executive Education in the Wharton School of the University of Pennsylvania, Philadelphia, where he tailors and delivers senior-level seminars on strategy, strategic execution, scenario planning and critical thinking at a number of leading companies. Mr. Austin is a former senior&nbsp;executive at Baxter Healthcare.&nbsp;</div> <div>&nbsp;</div> <div>Mr. Austin serves&nbsp;as faculty for the following ACHE seminar:</div> <ul> <li>Leading&nbsp;Strategic Change</li> </ul> Mr. Austin also authored the following Health Administration Press publications:<br /> <ul> <li><em><a href="https://www.ache.org/learning-center/publications/books/2355I">Transformative&nbsp;Planning: How Your Healthcare Organization Can Strategize for an Uncertain&nbsp;Future</a></em></li> </ul>
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    About Jim Austin
    Adjunct Assistant Professor
    Brown University, MHL
  • Photo of Laurie K. Baedke, FACMPE, FACHE

    Laurie K. Baedke, FACMPE, FACHE

    Author

    <p>Laurie K. Baedke is the founder and CEO of Growth Edge Holdings. Baedke is a well-regarded keynote speaker at international conferences, an executive coach and the host of a weekly leadership podcast, <em>The Growth Edge</em>.</p> <p>Baedke holds a master's degree in healthcare administration and is a Fellow of the American College of Healthcare Executives and the American College of Medical Practice Executives. She has been certified by the Gallup organization as a Strengths Performance Coach since 2006. </p> <p>Baedke contributed a chapter titled "The Clinician Entrepreneur" in <em>The Handbook of Private Practice</em>, a book published by Oxford Press in 2017. She has written two editions of&nbsp; <em>The Emerging Healthcare Leader: A Field Guide</em> published by Health Administration Press as well as her most recent book released in February 2023, <em>Mentor Coach Lead to Peak Professional Performance</em>. </p> <p>Baedke serves as lead faculty for the ACHE Executive Program and faculty for the following ACHE seminars: </p> <ul> <li>&#8220;Mentor Coach Lead to Peak Professional Performance&#8221;</li> <li>&#8220;The Emerging Healthcare Leader: A Field Guide&#8221;</li> <li>&#8220;Resilient Leadership: The Role of Well-Being in Individual and Organizational Performance&#8221;</li> </ul> <!-- <p>Books published by Health Administration Press:</p> <ul> <li><a href="https://www.ache.org/learning-center/publications/books/2357I"><em>The Emerging Healthcare Leader: A Field Guide, Second Edition</em></a></li> </ul> -->
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    About Laurie K. Baedke, FACMPE, FACHE
    Founder/CEO
    Growth Edge Holdings
  • Photo of Jon Burroughs, MD, JD, FACHE

    Jon Burroughs, MD, JD, FACHE

    Author

    <p>Jon Burroughs, MD, JD, FACHE is president/CEO of The Burroughs Healthcare Consulting Network, Inc., Glen, New Hampshire, which provides best-practice training and solutions to healthcare systems throughout the United States and beyond. His work focuses on how healthcare systems can adopt best practices and avoid systems failures which can result in loss of public confidence and market share. He works with executive teams, governing boards, medical staff and clinical leadership. He also works with legal counsel to ensure compliance and avoidance of unnecessary risk by demonstrating how leadership can be aligned to achieve exceptional results. Dr. Burroughs serves on the national faculties of both ACHE, where he has been consistently rated as a top speaker, author, educator and facilitator for the past twenty-five years. </p> <!-- <p>Dr. Burroughs serves as faculty for the following ACHE seminars: </p> <ul> <li>Leading in a Changing Environment: Focus on Population Health</li> <li>Integrating Quality and Cost in a Pay-for-Value World</li> <li>Optimizing Ambulatory Management for the 21st Century</li> </ul> <p>Dr. Burroughs has also authored the following Health Administration Press publications: </p> <ul> <li><a href="https://www.ache.org/learning-center/publications/books/2271I" target="_blank" class="tracking-internal">Redesign the Medical Staff Model: A Guide To A Collaborative Change </a></li> <li><a href="https://www.ache.org/learning-center/publications/books/2362I" target="_blank" class="tracking-internal">Essential Operational Components for High-Performing Healthcare Enterprises</a></li> </ul> -->
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    About Jon Burroughs, MD, JD, FACHE
    President & CEO
    The Burroughs Healthcare Consulting Network, Inc
  • Photo of Sarah F. Fontenot, JD

    Sarah F. Fontenot, JD

    Author

    <p>Sarah Freymann Fontenot, JD, served as the adjunct professor for health law in the Department of Health Care Administration at Trinity University in San Antonio, Texas for 26 years and retired in 2023. A former nurse and practicing attorney, she is also a professional speaker who specializes in explaining how healthcare is evolving and what those changes mean for providers. Fontenot also has taught extensively for physician organizations including the Texas Medical Association and for ACHE since 2007, for which she is an online instructor for the Board of Governors Examination Review course, Health Law Essentials. Previously, Fontenot taught in the Department of Epidemiology and Public Health at Yale Medical School in New Haven, Connecticut.</p>
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    About Sarah F. Fontenot, JD
    ADJ Prof. for Health Law in the Dept of Health Care Admin
    Trinity University
  • Photo of Natalie D. Lamberton, FACHE

    Natalie D. Lamberton, FACHE

    Author

    <p>Natalie D. Lamberton<strong> </strong>is currently CEO of Talas Harbor Healthcare. She has spent her career as a CEO and COO in rural, urban and suburban hospitals in acute and post-acute care. Ms. Lamberton has been a guest lecturer for leadership and management for several graduate programs around the country and has been faculty at ACHE&#8217;s annual Congress on Healthcare Leadership for 11 years running. She received an ACHE Distinguished Service Award in 2013 and an ACHE Regent Early Careerist Award in 2009. She was honored by <em>Legacy Miami</em> as one of &#8220;South Florida&#8217;s Most Powerful and Influential Black Professionals in Business and Industry&#8221; in 2016. Ms. Lamberton is passionate about equipping the next generation of leaders with the tools for success. She is board certified in healthcare management as an ACHE Fellow...</p> <p>Ms. Lamberton serves as faculty for the following ACHE seminars:</p> <ul> <li>The Emerging Healthcare Leader: A Field Guide Online Seminar</li> </ul> <p>Books published by Health Administration Press:</p> <ul> <li><a href="https://www.ache.org/learning-center/publications/books/2357I"><em>The Emerging Healthcare Leader: A Field Guide, Second Edition</em></a></li> </ul>
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    About Natalie D. Lamberton, FACHE
    CEO
    Denver Springs
  • Photo of Kevin E. O'Connor

    Kevin E. O'Connor

    Speaker

    <div>Kevin O'Connor is a Certified Speaking Professional<sup>TM</sup> and a specialist in educating and coaching professionals charged with leading professional peers&#8212;particularly healthcare leaders and their physician partners. His major areas of focus are leadership, influence, innovation and the development of healthcare executive/physician leader teams. Mr. O'Connor teaches at Chicago's Loyola University and taught previously at Columbia College, Chicago's performing arts school. He holds three master's degrees and is the author or co-author of seven books, including the most recent, <em>Fearless Facilitation</em>.</div><div>&nbsp;</div><div>Mr. O'Connor serves as faculty for the following ACHE seminars:</div><div><ul><li>&nbsp;Possibilities, Probabilities and Creative Solutions: Breakthrough Thinking for Complex Environments</li><li>Never Be Boring: Present Like a Pro</li></ul></div>
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    About Kevin E. O'Connor
    Consultant/CSP, LCPC, LMFT, NCC
    Kevin E O'Connor & Associates, Ltd
  • Photo of Jake Poore

    Jake Poore

    Speaker

    <p>Jake Poore is on a mission to change healthcare one doctor, one nurse, one hospital at a time.</p> <p> A former Disney executive, Mr. Poore led training programs for 65,000 employees and helped launch The Disney Institute corporate training center. </p> <p> As the president and chief experience officer of Integrated Loyalty Systems, Mr. Poore and his team have developed the comprehensive blueprints and methodology that help thousands of healthcare professionals worldwide create alignment and accountability by teaching them how to hardwire both quality and human kindness.</p> <p> He is an entrepreneur, a sought-after international speaker, and author of the new book and online training, "99 Lessons Learned from Disney To Improve the Patient Experience".</p>
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    About Jake Poore
    President & Chief Experience Officer
    Integrated Loyalty Systems, Inc