The Third Edition of this book was published in April 2014. To request an exam copy of the Third Edition, please click here. If you need a desk copy of the Second Edition, please contact email@example.com.
This book features the most current information on quality issues, tools, and strategies. With momentum building across the U.S. healthcare system to improve patient health outcomes, this book presents a timely guide to quality improvement techniques.
This edition includes new and expanded coverage of:
A new chapter on the quality environment, a new case study takes the reader on an academic medical center’s quality journey.
The editors have assembled a nationally prominent group of contributors to provide the best available thinking in quality improvement.
Contributors to this book include:
Kimberly Acquaviva • A. Al-Assaf • David Ballard • Donald Berwick • John Bulger • John Byrnes • Francois de Brantes • Ellen Dawson • Susan Edgman-Levitan • Adam Evans • Thomas Fairchild • Frances Griffin • Linda Hanold • Carol Haraden • Robert Hopkins • Richard Jacoby • Jean Johnson • Maulik Joshi • Richard Koss • Robert Lloyd • Jerod Loeb • David Nash • David Nicewander • L. Gregory Pawlson • Michael Pugh • Elizabeth Ransom • Scott Ransom • James Reinertsen • Stephen Schmaltz • Paul Schyve • Richard Ward • Kevin Warren • Valerie Weber • Leon Wyszewianski
Instructor Resources: Answers to discussion questions and PowerPoint slides. To see a sample, click on the Instructor Resource sample tab above.