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Leading Healthcare Cultures: How Human Capital Drives Financial Performance

Thomas A. Atchison, EdD Greg Carlson

ISBN: 9781567933031
Softbound, 56pp, 2008
Order Code: 2118
Executive Essentials Book
  • Member Price: $35.00
  • Non Member Price: $50.00

Book Description

Does your organization have clearly articulated values? Are you focusing on your people as much as your profits?

A values-based culture emphasizes the important role that human capital—the collective contributions of an organization’s employees—plays in long-term financial and operational success. Learn how to leverage both human and financial capital to improve employee and patient satisfaction, physician relationships, and profitability.

Includes strategies for:

  • Integrating your finance department into the culture of your organization
  • Breaking down the silos that exist between departments
  • Involving the medical staff to build a culture designed to improve physician–hospital relations
  • Uniting the team by openly sharing information and promoting shared accountability
  • Focusing on organizational values as the foundation for the budgeting process
  • Measuring, analyzing, evaluating, and reporting human capital data
  • Creating a “Chief People Officer” charged with leading all human capital activities

    Also includes self-reflection questions to help you determine the next steps for your organization.

  • What Readers Are Saying

    “Tom Atchison and Greg Carlson bring that wonderful blend of a wealth of knowledge, experience, and passion relating to their work of building positive cultures in high-performing and financially successful healthcare organizations. Sharing their insights on the relationship between human capital and financial performance delivers a sharp focus on the most valuable asset of a healthcare organization in these challenging times.”

    –Berc Gawne, MD, Vice President Medical Affairs, Chief Medical Officer, The Christ Hospital“In this breakthrough work, Tom Atchison and Greg Carlson demonstrate how financial capital and human capital are equally critical in building a strong, positive organizational culture. The alignment of mission, values, and vision is essential to the success of the organization. The authors’ message is concise, creative, and convincing. I am deeply grateful to Tom and Greg for sharing their wisdom and insight.”

    —Jeanette Haas, RSM, former Vice President of Mission Services, Mercy Hospital, OMHS, and Lourdes Hospital