HAP Summer Sale: Order any book now through September 7 and receive a 20% discount when you use the promo code SUMMER21 at checkout. This discount excludes any multi-book sets that are already discounted and the ACHE Board of Governors Examination flashcards.
Now in its 30th year, Health Services Management: Cases, Readings, and Commentary, Ninth Edition, continues to give a unique overview of management and organizational behavior theory.
Extensively revised! Features new readings and more than 30 new cases!
The ninth edition includes new literature that explains the role of the health services manager, including building relationships, managing change, controlling performance, and accepting accountability. This edition also includes more than 30 new cases that take place in a variety of settings.
Uses a three-pronged approach to examine the skills and experience health services managers need to succeed
Instructor Resources: Teaching suggestions and notes for the case studies and readings. To see a sample, click on the Instructor Resource sample tab above.