- Spotlight:
Using Technology to Inspire Patient Engagement - Beat Burnout and Improve Bottom-Line Performance
- Expand Your Skills in Orlando This December
- ACHE Would Like Your Input on Our Strategic Plan
- Register for a Free Webinar on Amplifying Diverse Voices
- Baldrige Executive Fellows Now Recruiting for 2024–2025
Spotlight:
Using Technology to Inspire Patient Engagement
Hospitals and health systems are employing innovative tools to ensure patients are not only healthy but also happy. A September/October Healthcare Executive feature examines the two sides of bolstering meaningful patient engagement—the business perspective and the medical perspective. One focuses on ensuring continued use of services, and the other aims to maintain the continuity of excellent care.
Technology enables caregivers to engage patients face-to-face and allows individuals and families to be more involved with care. The feature includes an organization implementing a virtual nursing program that interacts directly with patients, and another that has rolled out a portal, providing dynamic online scheduling and access to medical images and videos.
One interviewed leader noted that the goal was to “have the patient portal we want when we’re patients or our family needs care.”
Visit HealthcareExecutive.org to read the feature and the rest of the September/October issue.
Beat Burnout and Improve Bottom-Line Performance
Healthcare workers have been experiencing the ripple effects of increasing strain, staffing shortages and anxiety since early 2020, and these are having a substantial systemic, financial and human impact on healthcare organizations.
In the new edition of Preventing Burnout and Building Engagement in the Healthcare Workplace, author Jonathon R. Halbesleben, PhD, distills lessons learned from the pandemic to help healthcare leaders prepare for the next disruption. Issues addressed include how to identify common underlying stressors that lead to burnout, tactics for shifting attention away from individuals and toward improving the working environment, and techniques for evaluating interventions.
Healthcare leaders can use this practical guide to help their staff recover from burnout and regain a sense of passion for their work.
Order your copy from Health Administration Press today, and start working toward long-term employee engagement.
Expand Your Skills in Orlando This December
If you’re a C-suite or innovative healthcare team leader, attend “Applying Design Thinking to Healthcare’s Most Pressing Challenges” in Orlando to discuss the most demanding challenges healthcare leaders face today—changing business models, adjusting reimbursement strategies and needing to accept more risk.
Presenters Leslie Wainwright, PhD, chief funding and innovation officer, Parkland Center for Clinical Innovations, and William Garrison, consultant, RTI International, will equip attendees with the tools they need to be successful during times of uncertainty, using contemporary case studies, designed especially for this course, as the backbone for learning. The session will also include applying a design-thinking toolkit to assess challenges and brainstorm solutions for today’s top issues and future business challenges.
Presented on Monday and Tuesday, Dec. 11 and 12, “Applying Design Thinking” is worth 12 ACHE Face-to-Face Education credits and is part of the 2023 Orlando Cluster lineup, where healthcare leaders can earn 6 to 24 Face-to-Face Education credits toward FACHE advancement or recertification.
Visit ache.org/Orlando to learn more and register.
ACHE Would Like Your Input on Our Strategic Plan
ACHE’s Strategic Plan leverages the organization’s role in building a leadership workforce capable of addressing the challenges facing our field now and in the future. The plan builds on the hallmarks of our commitments to integrity, lifelong learning, leadership, and diversity and inclusion, and amplifies our aspirations in service to our members, our profession and our field.
The 2023–2025 Strategic Plan focuses on ACHE’s work to advance health by leading for equity and safety, growing our professional community of leaders by leveraging our partnerships with chapters and other organizations, and helping leaders reach their highest potential by deepening our engagement with members and the healthcare community. We measure our progress toward achieving our strategic objectives by monitoring key metrics within each of these areas.
The ACHE Board of Governors annually examines its Strategic Plan with a continuing focus on meeting the evolving needs of our members and the healthcare field. Given ACHE will begin a new strategic plan process next year, the Board affirmed the current plan’s direction and relevance and recommends no changes for the 2024–2026 Strategic Plan. ACHE’s three-year Strategic Plan focuses on the organization’s roles as catalyst, connector and trusted partner, and translates our ambitions in each area to specific actions we will undertake.
If you would like to provide your feedback, please take a moment to review the current 2023–2025 Strategic Plan and send us your thoughts, comments and ideas for improvement. Please direct your email response to the ACHE Executive Office at strategicplan@ache.org. The deadline for comments is Oct. 31.
Register for a Free Webinar on Amplifying Diverse Voices
On Nov. 10, join leaders from ACHE’s Asian and LGBTQ+ Healthcare Leaders Community Committees and the Association of University Programs in Health Administration for an hourlong panel discussion about how best to amplify the voices of emerging and diverse healthcare leaders, maintain inclusive environments and welcome leaders to be their whole selves. In this third installment of our DEI series, panelists will examine the specific obstacles faced by these communities in regard to professional growth and development in healthcare.
Three panelists will make the case for developing a new purpose-driven leadership model that aligns mission and values to achieve organizational effectiveness and enhance an inclusive culture for emerging leaders:
- Amir Farooqi, FACHE, chair, ACHE LGBTQ+ Healthcare Leaders Community Committee/CEO, Central Alabama Veterans Health Care System.
- Michael DeGuzman, FACHE, chair, ACHE Asian Healthcare Leaders Community Committee/director, Mount Sinai Health System.
- Dan Gentry, PhD, president/CEO, Association of University Programs in Health Administration.
This webinar is free and eligible for 1 ACHE Qualified Education credit that can be self-reported by visiting My ACHE.
Baldrige Executive Fellows Now Recruiting for 2024–2025
The Baldrige Program is seeking qualified candidates for the 2024–2025 Baldrige Executive Fellows Program. The 2024–2025 cohort of Baldrige Executive Fellows will network with Baldrige Award recipients in five face-to-face meetings, featuring healthcare, business, nonprofit, service and education organizations; participate in the Quest for Excellence® conference; and join virtual in-depth sessions.
Learn about the benefits of the Baldrige Executive Fellows Program, and view key dates, cost and other application information. The application deadline is Dec. 15, 2023.