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A B C D E F G H I J K L M N O P R S T U V W Y Z No Author


American College of Healthcare Executives

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Abstract from the Academy of Management JHM 54:2

Coming of Age: The 75-Year History of the American College of Healthcare Executives

Contracts for Healthcare Executives, Fourth Edition

Contracts for Healthcare Executives, Fourth Edition E-Book

Employment Contracts for Healthcare Executives: Rationale, Trends, and Samples, Fifth Edition

Evaluating the Performance of the Hospital CEO, Third Edition

Hospital Cost and Efficiency JHM 54:3


The Society for Healthcare Strategy & Market Development

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Crisis Communications in Healthcare: Managing Difficult Times Effectively

Futurescan 2009: Healthcare Trends and Implications 2009-2014

Futurescan 2009: Healthcare Trends and Implications 2009-2014 (Package of 15 copies)


A


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Lu Ann Aday, PhD
 
Evaluating the Healthcare System: Effectiveness, Efficiency, and Equity, Third Edition
 
Farrokh Alemi, PhD
 
Decision Analysis for Healthcare Managers
 
Chrisian Alexander, PhD
 
Occupational Violence in an Australian Healthcare Setting: Implications for Managers JHM 49:6
 
Brent A. Armstrong, MD
 
Reinventing Veterans Health Administration: Focus on Primary Care JHM 50:6
 
Margarete Arndt
 
Hospital Administration in the Early 1900s: Visions for the Future and the Reality of Daily Practice JHM 52:1
 
Tom Atchison, EdD
 
Followership: Increasing Trust, Respect, and Pride course
 
Followership: A Practical Guide to Aligning Leaders and Followers
 
Leadership's Deeper Dimensions: Building Blocks to Superior Performance
 
Leading Healthcare Cultures: How Human Capital Drives Financial Performance
 
Leading Transformational Change: The Physician-Executive Partnership
 
Leading With Meaning: Tapping the Deeper Dimensions course
 
Nahid Azad
 
Adverse Drug Events in the Elderly Population Admitted to a Tertiary Care Hospital JHM 47:5
 

B


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Eric A. Bachenheimer, FACHE
 
The Relationship Between Weather and Hospital Emergency Department Volume JHM 52:2
 
Steven M. Barney, FACHE
 
Changing Workforce Calls for Twenty-First Century Strategies JHM 47:2
 
Radical Change: One Solution to the Nursing Shortage JHM 47:4
 
Retaining Our Workforce, Regaining Our Potential JHM 47:5
 
The Inclusive, Diverse Workplace: We Are Not There Yet JHM 47:6
 
The Nursing Shortage: Why Is It Happening? JHM 47:3
 
Robert Barry, PhD
 
Going Lean: Busting Barriers to Patient Flow
 
The Six Sigma Book for Healthcare: Improving Outcomes by Reducing Errors
 
Phoebe Lindsey Barton, PhD
 
Understanding the U.S. Health Services System, Third Edition
 
Understanding the U.S. Health Services System, Fourth Edition
 
Christine Baxter
 
Community Health Center-Led Networks: Cooperating to Compete JHM 47:6
 
Howard Beckman, MD
 
Relationship-Centered Administration: Transferring Effective Communication Skills from the Exam Room to the Conference Room JHM 48:2
 
James W. Begun, PhD
 
An Exploratory Study of Healthcare Strategic Planning in Two Metropolitan Areas JHM 50:4
 
Opportunities for Improving Patient Care Through Lateral Integration: The Clinical Nurse Leader JHM 51:1
 
Steven Berger, CPA, FACHE, FHFMA
 
The Power of Clinical and Financial Metrics: Achieving Success in Your Hospital
 
Richard G. Best, PhD
 
Task Overlap Among Primary Care Team Members, An Opportunity for System Redesign? JHM 51:5
 
Errol L. Biggs, PhD, FACHE
 
The Governance Factor: 33 Keys to Success in Healthcare
 
Maureen A. Bisognano
 
10 More Powerful Ideas for Improving Patient Care
 
10 Powerful Ideas for Improving Patient Care, Book 3
 
10 Powerful Ideas for Improving Patient Care, Book 4
 
John Black with
 
The Toyota Way to Healthcare Excellence: Increase Efficiency and Improve Quality with Lean
 
Robert S. Bonney, JD, FACHE
 
Consumer-Directed Healthcare and Its Implications for Providers
 
Contracting in a Managed Care Environment: Market-Based Approaches
 
Managed Care Contract Terms course
 
Managed Care Contracting series
 
The Impact of Consumer-Directed Healthcare on Organizational Strategy course
 
The Impact of Internet Managed Care Products course
 
R. Wayne Boss
 
The Impact of Participative Management Perceptions on Customer Service, Medical Errors, Burnout, and Turnover Intentions JHM 54:2
 
Elizabeth H. Bradley, PhD
 
The Role of Senior Management in Quality Improvement Efforts: What Are the Key Components? JHM 48:1
 
The Roles of Senior Management in Improving Hospital Experiences for Frail Older Adults JHM 51:5
 
Michael Broscio
 
Creating and Implementing a Reality-Based Career Plan JHM 48:2
 
Diagnosing Risk: Strategies for Preventing Unexpected Job Loss JHM 48:4
 
Managing Job Transitions: Thirteen Questions for a Successful Search JHM 48:5
 
New Ways of Thinking About Career Success JHM 48:1
 
Six Steps to Creating a Personal Career-Decision Framework JHM 48:6
 
Gordon D. Brown, PhD
 
Strategic Management of Information Systems in Healthcare
 
Clifford E. Brubaker, PhD
 
Going Lean: Busting Barriers to Patient Flow
 
Joseph S. Bujak, MD, FACP
 
Inside the Physician Mind: Finding Common Ground with Doctors
 
Understanding and Influencing Physician Behavior course
 
Lawton R. Burns, PhD
 
The Financial Performance of Integrated Health Organizations JHM 50:3
 
Greg Butler
 
What Top-Performing Healthcare Organizations Know: 7 Proven Steps for Accelerating and Achieving Change
 

C


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Michael E. Cafferky, PhD, FACHE
 
Managing Reputation: Strategy and Branding by Word of Mouth course
 
Managing Word of Mouth for Leadership Success: Connecting Healthcare Strategy and Reputation
 
Patricia A. Cahill, Esq.
 
Thinking Forward: Six Strategies for Highly Successful Organizations
 
Chip Caldwell, FACHE
 
Medication Safety and Cost Recovery course
 
Medication Safety and Cost Recovery: A Four-Step Approach for Executives
 
Judith G. Calhoun, PhD, MBA
 
Current Marketing Practices ain the Nursing Home Sector JHM 51:3
 
Leigh W. Cellucci, MBA, PhD
 
Essential Techniques for Healthcare Managers
 
Patricia B. Cerrito
 
Visits to the Emergency Department as Transactional Data JHM 50:6
 
Jon B. Christianson, PhD
 
Reinventing the Patient Experience: Strategies for Hospital Leaders
 
William O. Cleverley, PhD
 
Conversion to Taxable Status: Future Choice for Capital Formation JHM 50:2
 
Overview of Investment and Financing Trends in the Hospital Industry JHM 50:1
 
Patterns of Financing for the Largest Hospital Systems in the United States JHM 50:6
 
Philanthropy: The Last Frontier for Capital Funding JHM 50:5
 
The Effect of Capital Requirements on Product Line Profitability JHM 50:4
 
The Link Between a Formal Debt Policy and Replacement Reserves JHM 50:3
 
Kenneth H. Cohn, MD, FACS
 
A Practicing Surgeon Dissects Issues in Physician-Hospital Relations JHM 54:1
 
Better Communication for Better Care: Mastering Physician-Administrator Collaboration
 
Breaking Down Barriers: Collaborating with Clinical Staff course
 
Changing Physician Behavior Through Involvement and Collaboration JHM 54:2
 
Collaborate for Success Breakthrough Strategies for Engaging Physicians, Nurses and Hospital Executives
 
Field-Tested Strategies for Physician Recruitment and Contracting JHM 54:3
 
Tools and Techniques for Physician Engagement
 
Judy A. Cordeniz, FACHE
 
Recruitment, Retention, and Management of Generation X: A Focus on Nursing Professionals JHM 47:4
 
Alan E. Cudney, RN, FACHE
 
Case Management: A Serious Solution for Serious Issues JHM 47:3
 
Comparing Clinical Resources and Outcomes to Understand Best Practices JHM 47:5
 
Healthcare Reform: One Coalition's Efforts at Effecting Change JHM 47:6
 
JCAHO: Responding to Quality and Safety Imperatives JHM 47:4
 
Providing High-Quality Healthcare: Are We Up To The Task? JHM 47:2
 

D


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Kathryn H. Dansky, PhD
 
Marketing Telehealth to Align with Strategy JHM 50:1
 
Huw T.O. Davies, PhD
 
Doctor-Manager Relationships in the United States and the United Kingdom JHM 49:4
 
Jullet Davis
 
Organizational Downsizing: A Review of Literature for Planning and Research JHM 48:3
 
Avedis Donabedian, MD, HFACHE
 
The Definition of Quality and Approaches to Its Assessment
 
Janice L. Dreachslin, PhD
 
Applying Six Sigma and DMAIC to Diversity Initiatives JHM 52:6
 
Diversity Management and Cultural Competence: Research, Practice and the Business Case JHM 52:2
 
Racial and Ethnic Disparities: Why Diversity Leadership Matters JHM 53:1
 
The Role of Leadership in Creating a Diversity-Sensitive Organization JHM 52:3
 
Nicole L. Dubbs
 
Organizational Design Consistency: The PennCare and Henry Ford Health System Experiences JHM 47:5
 
Rose T. Dunn, CPA, FACHE, FHFMA
 
Haimann's Healthcare Management, Eighth Edition
 
Carson F. Dye, FACHE
 
Exceptional Leadership: 16 Critical Competencies for Healthcare Executives
 
Finding and Keeping Talent at the Executive Level course
 
Leadership in Healthcare: Values at the Top
 
Winning the Talent War: Ensuring Effective Leadership in Healthcare
 

E


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Bramer Owens
 
The Plight of the Not-for-Profit JHM 50:4
 
Connie Evashwick, ScD, FACHE
 
Managing Long-Term Care
 

F


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Kent D. Fairfield, PhD
 
Whose Side Are You On? Interdependence and its Consequences in Management of Healthcare Delivery JHM 49:1
 
Paul J. Feldstein, PhD
 
Health Policy Issues: An Economic Perspective, Fourth Edition
 
The Politics of Health Legislation: An Economic Perspective, Third Edition
 
C. Marlena Fiol, PhD
 
Separately Together: A New Path to Healthy Hospital-Physician Relations
 
Linda W. Fisher, FACHE
 
Comparison of Specialty Referral Patterns of Primary Care Providers JHM 47:3
 
Thomas P. Flannery, PhD
 
Executive Compensation: Guidelines for Healthcare Leaders and Trustees
 
Steven T. Fleming, PhD
 
Managerial Epidemiology: Concepts and Cases, Second Edition
 
Elizabeth J. Floyd
 
Healthcare Reform Through Rationing JHM 48:4
 
Myron D. Fottler, PhD
 
Achieving Service Excellence: Strategies for Healthcare
 
Bruce J. Fried, PhD
 
Healthcare Human Resources series
 
Healthcare Workforce Management in the New Economy
 
Human Resources in Healthcare: Managing for Success, Third Edition
 
Retaining Employees and Building Commitment
 
World Health Systems: Challenges and Perspectives
 

G


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Elaine C. Gallagher
 
Ethical Dilemmas in Home Care Case Management JHM 47:2
 
Louis C. Gapenski, PhD
 
Cases in Healthcare Finance, Third Edition
 
Cases in Healthcare Finance, Fourth Edition
 
Fundamentals of Healthcare Finance
 
Healthcare Finance series
 
Healthcare Finance: An Introduction to Accounting and Financial Management, Fourth Edition
 
Understanding Healthcare Financial Management, Fifth Edition
 
Andrew N. Garman, PsyD
 
Communication and Relationship Management JHM 51:5
 
Development and Validation of a 360-Degree-Feedback Instrument for Healthcare Administration JHM 49:5
 
Knowledge of the Healthcare Environment JHM 51:3
 
Leadership JHM 51:6
 
Leadership Competencies: An Introduction JHM 51:1
 
Professionalism JHM 51:4
 
The Healthcare C-Suite: Leadership Development at the Top
 
E. Preston Gee
 
Seven Strategies to Improve Your Bottom Line: The Healthcare Executive's Guide
 
Thomas H. Gee, FACHE
 
Establishment of a Communitywide EMS First-Responder Program JHM 52:3
 
Diana Gerhardus
 
Robot-Assisted Surgery: The Future Is Here JHM 48:4
 
Howard J. Gershon, PhD
 
Creating Market Opportunities: Innovation Is The Key JHM 49:1
 
Market Management: A Concept Worth Exploring JHM 48:6
 
Strategic Positioning: Where Does Your Organization Stand? JHM 48:1
 
The Art of Competing Against Yourself: Are You a Cannibal? JHM 48:4
 
The E in Marketing: Ethics in the Age of Misbehavior JHM 48:5
 
The Value of Market Research JHM 48:3
 
Blair D. Gifford, PhD
 
The Relationship Between Hospital Unit Culture and Nurses' Quality of Work Life JHM 47:1
 
Gregory O. Ginn, PhD
 
Community Health Orientation, Community-based Quality Improvement, and Health Promotion Services in Hospitals JHM 49:5
 
Community Orientation, Strategic Flexibility, and Financial Performance in Hospitals JHM 51:2
 
Gerald L. Glandon, PhD
 
Austin and Boxerman's Information Systems for Healthcare Management, Seventh Edition
 
Eric A. Goodman
 
The Relationship Between Hospital Unit Culture and Nurses' Quality of Work Life JHM 47:1
 
Kyle L. Grazier, PhD, Editor
 
Interview JHM 51:3
 
Interview JHM 51:5
 
Interview JHM 51:4
 
Interview JHM 54:2
 
Interview with Andrea Price, FACHE JHM 54:1
 
Interview with Chip Holmes JHM 50:6
 
Interview with Christopher R. Mosley, CHE JHM 50:2
 
Interview with Daivd A. Stark, FACHE, Executive Vice President/Chief Operating Officer, Iowa Health-Des Moines JHM 53:5
 
Interview with Danny L. Jones Jr., FACHE JHM 51:6
 
Interview with David L. Bernd, FACHE JHM 48:3
 
Interview with Deborah M. Lee-Eddie, FACHE JHM 48:6
 
Interview with Diane Peterson, FACHE, chairman and chief executive officer, D. Peterson & Associates JHM 52:5
 
Interview with Dianne Mandernach, FACHE JHM 50:5
 
Interview with Douglas Hawthorne, FACHE JHM 52:3
 
Interview with Greg Van Pelt, FACHE JHM 47:6
 
Interview with James G. Springfield, FACHE JHM 49:6
 
Interview with John G. King, FACHE JHM 47:1
 
Interview with Joseph A. Zaccagnino JHM 47:5
 
Interview with Kathryn McDonagh, FACHE JHM 49:1
 
Interview with Kevin Lofton, FACHE JHM 49:5
 
Interview with Kimberly A. Russel, FACHE JHM 54:3
 
Interview with Larry L. Mathis, FACHE JHM 49:3
 
Interview with LTC Jessie L. Tucker III, Ph.D., FACHE JHM 52:6
 
Interview with Marilyn B. Tavenner, FACHE, Secretary of Health and Human Resources, Virginia State Government JHM 53:1
 
Interview with Mark Howard, FACHE, Recipient of the 2008 ACHE Gold Medal Award JHM 53:4
 
Interview with Mary Starmann-Harrison, FACHE JHM 48:2
 
Interview with Mary Stefl, Ph.D. JHM 50:1
 
Interview with Michael H. Covert, FACHE JHM 47:4
 
Interview with Pat Sodomka, FACHE JHM 49:4
 
Interview with Phillip A. Newbold, FACHE JHM 48:1
 
Interview with Ronald G. Spaeth, FACHE JHM 50:3
 
Interview with Rupert Evans, Sr., FACHE JHM 47:3
 
Interview with Stephanie S. McCutcheon, FACHE JHM 48:5
 
Interview with Stephen M. Shortell, Ph.D., FACHE JHM 49:2
 
Interview with Steven E. Hart, D.O, FACHE, RADM (Retired) JHM 50:4
 
Interview with Stuart H. Altman, Ph.D., HFACHE, Dean and Professor, The Heller School, Brandeis University JHM 52:1
 
Interview with Teri G. Fontenot, FACHE JHM 51:1
 
Interview with Vivian Echavarria, FACHE JHM 52:2
 
Interview with Wayne B. Sorensen, PhD JHM 53:3
 
Interview with William Petasnick, FACHE JHM 53:6
 
Howard P. Greenwald, PhD
 
Health For All: Making Community Collaboration Work
 
John R. Griffith, FACHE
 
Essentials of Excellent Management series
 
Excellent Care course
 
Excellent Support course
 
Finding the Frontier of Hospital Management JHM 54:1
 
Governance and Strategy course
 
Is Anybody Managing the Store? National Trends in Hospital Performance JHM 51:6
 
Mastering Leadership course
 
Measuring Comparative Hospital Performance JHM 47:1
 
The Revolution in Hospital Management JHM 50:3
 
The Well-Managed Healthcare Organization, Sixth Edition
 
Thinking Forward: Six Strategies for Highly Successful Organizations
 
Thinking Forward: Applying CHIs Model for Success course
 
Kristina L. Guo
 
An Assessment Tool For Developing Healthcare Managerial Skills and Roles JHM 48:6
 
Diwakar Gupta
 
Performance Metrics for Advanced Access JHM 51:4
 

H


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Marc D. Halley, MBA
 
Building and Maintaining Referral Relationships course
 
The Primary Care-Market Share Connection: How Hospitals Achieve Competitive Advantage
 
Brian M. Harmer
 
Do Not Go Gentle: Intractable Value Differences in Hospices JHM 51:2
 
Joel Harmon
 
Effects of High-Involvement Work Systems on Employee Satisfaction and Service Costs in Veterans Healthcare JHM 48:6
 
Dean M. Harris, JD
 
Contemporary Issues in Healthcare Law and Ethics, Third Edition
 
Cynthia Hayward, FAAHC
 
Healthcare Facility Planning: Thinking Strategically
 
Preparing a Long-Range Facility Investment Strategy course
 
Corey Helm
 
The Performance Management System: Applying and Evaluating a Pay-for-Performance Initiative JHM 52:1
 
William J. Henja
 
Five Critical Strategies for Achieving Operational Efficiency JHM 49:5
 
Claire-Louise Hodges
 
Doctor-Manager Relationships in the United States and the United Kingdom JHM 49:4
 
Paul B. Hofmann, DrPH, FACHE
 
Management Mistakes in Healthcare: Identification, Correction, and Prevention
 
Managing Ethically: An Executive's Guide
 
Craig E. Holm, FACHE, CHC
 
Allies or Adversaries: Revitalizing the Medical Staff Organization
 
How to Revitalize Your Medical Staff Organization course
 
Next Generation Physician-Health System Partnerships
 
James E. Hoskings, FACHE, FAAHC, LFHIMSS
 
Lessons Learned: Seven Keys to a Successful Replacement Hospital Project JHM 50:1
 
Replace or Renovate? JHM 49:2
 
Cynthia Carter Haddock, PhD
 
Careers in Healthcare Management: How to Find Your Path and Follow It
 
Diane M. Howard, PhD, FACHE
 
The Performance of Mecicare, Medicaid, and Individual Commercial Products JHM 51:3
 
Mark A. Hudson, FACHE
 
Keeping Patients Safe: An Analysis of Organizational Culture and Caregiver Training JHM 49:3
 

I


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Lisa I. Iezzoni, MD, editor
 
Risk Adjustment for Measuring Health Care Outcomes, Third Edition
 
Sara Imhof
 
What Do We Owe the Dying? Strategies to Strengthen End-Of-Life Care JHM 50:3
 
Noorein Inamdar
 
Applying the Balanced Scorecard in Healthcare Provider Organizations JHM 47:3
 

J


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Kirk B. Jensen, MD, FACEP
 
Leadership for Smooth Patient Flow: Improved Outcomes, Improved Service, Improved Bottom Line
 
Kathie Johnson, R.N., Ph.D.
 
Keeping Patients Safe: An Analysis of Organizational Culture and Caregiver Training JHM 49:3
 

K


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Henry J. Kaiser
 
Doctor-Manager Relationships in the United States and the United Kingdom JHM 49:4
 
Bita A. Kash, PhD, FACHE
 
Advertising Expenditures in the Nursing Home Sector: Evaluating the Need for and Purpose of Advertising JHM 53:4
 
An Attempt to Forecast Hospital Market Share Using Admission Data JHM 54:1
 
Opportunities for Administrators to Promote Disease Management JHM 50:5
 
Brian Kaskie, PhD
 
A Strategic Response to the Challenges Presented by Older Patients with Alzheimer's Disease and Other Types of Dementia JHM 49:1
 
Kenneth Kaufman
 
Best Practice Financial Management: Six Key Concepts for Healthcare Leaders, Third Edition
 
Diane L. Kelly, DrPH, RN
 
A Systems Approach to Quality Management course
 
Applying Quality Management in Healthcare A Systems Approach, Second Edition
 
From Quality Management to Quality Leadership series
 
Leading Change and Promoting Learning course
 
John E. Kemper
 
Launching a Healthcare Capital Project
 
Kathryn E. Kerwin
 
The Role of the Internet in Improving Healthcare Quality JHM 47:4
 
Patricia Ketsche, PhD
 
The Long-Term Costs of Career Interruptions JHM 48:1
 
Paul B. Kirby
 
Changes in Service Availability in California Hospitals, 1995 to 2002 JHM 51:1
 
Anthony R. Kovner, PhD
 
Evidence-Based Management in Healthcare
 
Health Services Management: Cases, Readings, and Commentary, Ninth Edition
 
Health Services Management: Readings, Cases, and Commentary, Eighth Edition
 

L


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A. Michael La Penna
 
Workplace Medical Clinics: The Employer-Redesigned "Company Doctor" JHM 54:2
 
Matthew J. Lambert, III, MD, FACHE
 
Leading a Patient-Safe Organization
 
Christopher L. Laubach
 
Mastering the Negotiation Process: A Practical Guide for the Healthcare Executive
 
John J. Lawler
 
Management Development: A Study of Nurse Managerial Activities and Skills JHM 52:3
 
Jean Ann Seago
 
The Nursing Shortage: Is It Really About Image? JHM 51:2
 
Gerald R. Ledlow, PhD, FACHE
 
Optimize Your Healthcare Supply Chain Performance: A Strategic Approach
 
Brett D. Lee, PhD, FACHE
 
Growing Leaders in Healthcare: Lessons from the Corporate World
 
Fred Lee
 
If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently
 
Robert H. Lee, PhD
 
Economics for Healthcare Managers, Second Edition
 
Michael D.Leonard, MD
 
Achieving Safe and Reliable Healthcare: Strategies and Solutions
 
The Role of Communication in Patient Safety course
 
Barbara LeTourneau, MD
 
Communicate for Change JHM 49:6
 
From Co-opetition to Collaboration JHM 49:3
 
Managing Physician Resistance to Change JHM 49:5
 
Physicians and Nurses: Friends or Foes JHM 49:1
 
The Five Stages of Physician Reaction to Change JHM 50:1
 
What Doctors Want JHM 49:4
 
Margaret G. Lewis, FACHE
 
A Cultural Diversity Assessment and the Path to Magnet Status JHM 52:1
 
Li-Min Lin
 
Management Development: A Study of Nurse Managerial Activities and Skills JHM 52:3
 
Eric Lister, MD
 
Creating the Hospital Group Practice: The Advantages of Employing or Affiliating with Physicians
 
Beaufort B. Longest Jr., PhD, FACHE
 
Health Policymaking in the United States, Fourth Edition
 
Daniel R. Longo, ScD
 
Hospital Patient Safety: Characteristics of Best-Performing Hospitals JHM 52:3
 
Raymond Lucas
 
Measuring the Opportunity Loss of Time Spent Boarding Admitted Patients in the Emergency Department: A Multihospital Analysis JHM 54:2
 
Roice D. Luke, PhD
 
Healthcare Strategy: In Pursuit of Competitive Advantage
 

M


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Ken E. Mack, FACHE
 
Decision Making for Improved Performance
 
Leslie F. Major, MD
 
Assessing the Information Management Requirements for Behavioral Health Providers JHM 48:5
 
Sara O. Marberry, Editor
 
Improving Healthcare with Better Building Design
 
Thom A. Mayer, MD, FACEP, FAAP
 
Leadership for Great Customer Service: Satisfied Patients, Satisfied Employees
 
Ann S. McAlearney, ScD
 
Population Health Management: Strategies to Improve Outcomes
 
William C. McCaughrin, PhD
 
Perfect Storm: Organization Management of Patient Care Under Natural Disaster Conditions JHM 48:5
 
Michael J. McCue
 
Assessing the Performance of Freestanding Hospitals JHM 52:5
 
Kathryn J. McDonagh, PhD, FACHE
 
Hospital Governing Boards, A Study of Their Effectiveness in Relation to Organizational Performance JHM 51:6
 
Kathleen L. McFadden, PhD
 
Exploring Strategies for Reducing Hospital Errors JHM 51:2
 
Peter McGinn, PhD
 
Leading Others, Managing Yourself
 
Learning to Lead course
 
Partnership of Equals: Practical Strategies for Healthcare CEOs and Their Boards
 
Practical Board Strategies for CEOs course
 
K. Joanne McGlown, PhD, RN, FACHE
 
Terrorism and Disaster Management: Preparing Healthcare Leaders for the New Reality
 
Daniel B. McLaughlin
 
Healthcare Operations Management
 
Martha Medrano, MD
 
Self-Assessment of Cultural and Linguistic Competence in an Ambulatory Health System JHM 50:6
 
Nir Menachemi, PhD, MPH
 
Hospital Adoption of Information Technologies and Improved Patient Safety: A Study of 98 Hospitals in Florida JHM 52:6
 
Hospital Information Technology and Positive Financial Performance: A Different Approach to Finding an ROI JHM 51:1
 
Daniel J. Messina, PhD, FACHE
 
The Relationship Between Patient Satisfaction and Inpatient Admissions Across Teaching and Nonteaching Hospitals JHM 54:3
 
Joseph A. Miller
 
Hospitalists: A Guide to Building and Sustaining a Successful Program
 
Michael A. Morrisey, PhD
 
Health Insurance
 
Barbara Murphy, Ph.D., L.N.H.A.
 
Nursing Home Administrators' Level of Job Satisfaction JHM 49:5
 
Jennifer K. Murphy
 
After 9/11: Priority Focus Area for Bioterrorism Preparedness in Hospitals JHM 49:4
 

N


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John J. Nance, JD
 
Why Hospitals Should Fly: The Ultimate Flight Plan to Patient Safety and Quality Care
 
William A. Nelson, PhD
 
The Organizational Costs of Ethical Conflicts JHM 53:1
 
Michael Nowicki, EdD, FACHE, FHFMA
 
HFMA's Introduction to Hospital Accounting, Fifth Edition
 
Practice Problems and Case Study to Accompany The Financial Management of Hospitals and Healthcare Organizations, Fourth Edition
 
The Financial Management of Hospitals and Healthcare Organizations, Fourth Edition
 

O


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Edward J. O'Connor, PhD
 
Reclaiming Your Future: Entrepreneurial Thinking in Health Care
 
Peter C. Olden, PhD
 
Health Promotion and Disease Prevention by Small Rural Hospitals, Reasons, Obstacles, and Enablers JHM 49:2
 
Koichiro Otani, PhD
 
Managing Primary Care Using Patient Satisfaction Measures JHM 50:5
 
Patient Satisfaction: Focusing on "Excellent" JHM 54:2
 
The Impact of Nursing Care and Other Healthcare Attributes on Hospitalized Patient Satisfaction and Behavioral Intentions JHM 49:3
 

P


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Shoma Pal
 
Who Should Lead a Healthcare Organization: MDs or MBAs? JHM 49:2
 
Patricia J. Parsons
 
Beyond Persuasion: The Healthcare Manager's Guide to Strategic Communication
 
Judy C. Pelham
 
Interview JHM 47:2
 
Frankie Perry, RN, FACHE(R)
 
The Tracks We Leave: Ethics in Healthcare Management
 
Irwin Press, PhD
 
Patient Satisfaction: Understanding and Managing the Experience of Care, Second Edition
 
Paul Preston, PhD
 
Dealing with "Difficult" People JHM 50:6
 
Nonverbal Communication: Do You Really Say What You Mean? JHM 50:2
 
Persuasion: What to Say, How To Be JHM 50:5
 
Proxemics in Clinical and Administrative Settings JHM 50:3
 
Teams as the Key to Organizational Communication JHM 50:1
 
The Power Image: Strategies for Acting and Being Powerful JHM 50:4
 
Lawrence D. Prybil, PhD, FACHE
 
Challenges and Opportunities Facing Health Administration Practice and Education JHM 48:4
 

R


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Andrea Radford
 
A Comparative Performance Scorecard for Federally Funded Community Health Centers in North Carolina JHM 52:1
 
Elizabeth R. Ransom, MD
 
The Healthcare Quality Book: Vision, Strategy, and Tools, Second Edition
 
James L. Reinertsen, MD
 
10 Powerful Ideas for Improving Patient Care
 
Sheldon M. Retchin, MD
 
Contemporary Challenges and Opportunities at Academic Health Centers JHM 50:2
 
Frances Lee Revere, PhD
 
Improving Resource Efficiency Through Management Science JHM 49:5
 
Integrating Six Sigma with Total Quality Management: A Case Example for Measuring Medication Errors JHM 48:6
 
Duane E. Reynolds
 
Improving Care and Interactions with Racially and Ethnically Diverse Populations in Healthcare Organizations JHM 49:4
 
Thomas Rice, PhD
 
The Economics of Health Reconsidered, Second Edition
 
The Economics of Health Reconsidered, Third Edition
 
Douglas R. Rich, FACHE
 
First the Strategy, then the Bricks JHM 49:3
 
Michael E. Rindler
 
Strategic Cost Reduction: Leading Your Hospital to Success
 
The Essential Guide to Managing Consultants: Strategies for Healthcare Leaders
 
Phillip D. Robinson, FACHE
 
Interview JHM 48:4
 
Susan D. Roggenkamp, PhD
 
Exploring the Relationship of Hospital and Market Characteristics and Organ Donation in U.S. Hospitals JHM 52:6
 
J. Michael Rona
 
97.1 Percent Perfect: Healthcare Leadership's Pinto JHM 50:2
 
Kent V. Rondeau, PhD
 
Emergency Department Overcrowding: The Impact of Resource Scarcity on Physician Job Satisfaction JHM 50:5
 
Managing the Workforce Reduction: Hospital CEO Perceptions of Organizational Dysfunction JHM 47:3
 
Hirsch S. Ruchlin, PhD
 
The Role of Leadership in Instilling a Culture of Safety: Lessons from the Literature JHM 49:1
 
Thomas G. Rundall, PhD
 
Doctor-Manager Relationships in the United States and the United Kingdom JHM 49:4
 

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Kaveh T. Safavi, MD, JD
 
Aligning Financial Incentives JHM 51:3
 
Patient-Centered Pay for Performance, Are We Missing the Target? JHM 51:4
 
Pay for Performance: Finding Common Ground JHM 51:1
 
Paying for Efficiency JHM 51:2
 
The Measurement Conundrum JHM 51:5
 
Unintended Consequences, Getting the Most While Avoiding the Worst JHM 51:6
 
Shadi S. Saleh
 
The Effect of Governing Board Composition on Rural Hospitals' Involvement in Provider-Sponsored Managed Care Organizations JHM 47:5
 
Karen M. Sautter
 
The Early Experience of a Hospital-Based Pay-for-Performance Program JHM 52:2
 
Julie Schaffner, RN, FACHE
 
Rx for the Nursing Shortage: A Guidebook
 
Margaret F. Schulte, DBA, FACHE, Editor
 
Frontiers of Health Services Management
 
Gail Scott
 
The Roles of the Senior-Level Executive JHM 47:1
 
Dennis J. Scotti, PhD, FACHE
 
Links Among High-Performance Work Environment, Service Quality, and Customer Satisfaction: An Extension to the Healthcare Sector JHM 52:2
 
Alan M. Sear
 
Effects of Medicare BBA Spending Reductions on the Profitability of General Acute Care Hospitals JHM 49:2
 
V. Clayton Sherman, EdD
 
Gold Standard Management: The Key to High-Performance Hospitals
 
David A. Shore, PhD
 
The Trust Prescription for Healthcare: Building Your Reputation With Consumers
 
J. Stuart Showalter, JD
 
The Law and Patient Confidentiality: A Common-Sense Guide to HIPAA course
 
The Law of Healthcare Administration, Fifth Edition
 
Earl A. Simendinger, PhD
 
Managing Threats from Venture Capitalists JHM 47:1
 
Arthur Simon, PhD
 
The Demography, Career Pattern, and Motivation of Locum Tenens Physicians in the United States JHM 49:6
 
Detlev H. Smaltz, PhD, FACHE, FHIMSS
 
The CEO-CIO Partnership: Harnessing the Value of Information Technology in Healthcare
 
The Executive's Guide to Electronic Health Records
 
David Barton Smith, PhD
 
Eliminating the Disparities in Treatment: The Link to Healing a Nation JHM 47:3
 
The Perils of Healthcare Workforce Forecasting: A Case Study of the Philadelphia Metropolitan Area JHM 48:2
 
Dean G. Smith, PhD
 
The Uninsured in the U.S. Healthcare System JHM 53:2
 
What's In It for You? Understanding the Plight of the Uninsured JHM 53:3
 
Diane Smith Randolph, PhD
 
Predicting the Effect of Extrinsic and Intrinsic Job Satisfaction Factors on Recruitment and Retention of Rehabilitation Professionals JHM 50:1
 
Patrice L. Spath
 
Introduction to Healthcare Quality Management
 
Leading Your Healthcare Organization to Excellence: A Guide to Using the Baldrige Criteria
 
Paula L. Stamps, PhD
 
Nurses and Work Satisfaction: An Index for Measurement, Second Edition
 
Louis J. Stewart, PhD
 
Measuring Primary Care Practice Performance Within an Integrated Delivery System: A Case Study JHM 47:4
 
Jason H. Sussman, CPA
 
The Healthcare Executive’s Guide to Allocating Capital
 

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Alfred R. Tallia
 
Understanding Organizational Designs of Primary Care Practices JHM 48:1
 
Christina Beach Thielst, FACHE
 
Clinical Documentation Systems: Another Link Between Technology and Quality JHM 53:1
 
Guide to Establishing a Regional Health Information Organization
 
Regional Health Information Networks and the Emerging Organizational JHM 52:3
 
The Future of Healthcare Technology JHM 52:1
 
The New Frontier of Electronic, Personal, and Virtual Health Records JHM 52:2
 
Weblogs: A Communication Tool JHM 52:5
 
Richard K. Thomas, PhD
 
Marketing Health Services
 
Marketing Health Services, Second Edition
 
Marketing Matters: A Guide for Healthcare Executives
 
Marketing Your Healthcare Organization course
 
Nancy A. Thompson, PhD, FACHE
 
Healthcare Executives' Role in Preparing for the Pandemic Influenza 'Gap': A New Paradigm for Disaster Planning? JHM 52:2
 
Mindy Thompson-Banko
 
Beyond the Gift Shop: Boost Revenue, Your Brand, and Patient Satisfaction with Strategic Healthcare Retail
 
Mari F. Tietze, PhD, RN
 
Impact of Managed Care on Healthcare Delivery Practices: The Perception of Healthcare Administrators and Clinical Practitioners JHM 48:5
 
Kuo-Hung Tseng
 
Management Development: A Study of Nurse Managerial Activities and Skills JHM 52:3
 
J. Larry Tyler, FACHE, FAAHC
 
Practical Governance
 
Tyler's Guide: The Healthcare Executive's Job Search, Third Edition
 

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Claudia L. Uribe
 
Perceived Barriers to Medical-Error Reporting: An Exploratory Investigation JHM 47:4
 

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Caterina L. Valentino, FACHE
 
The Role of Middle Managers in the Transmission and Integration of Organizational Culture JHM 49:6
 
Walter N. Vernon
 
Keeping Green: Reducing Energy Consumption Without Harming the Budget JHM 54:3
 

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J. Deane Waldman, MD
 
Healthcare CEOs and Physicians: Reaching Common Ground JHM 51:3
 
Paul Walley
 
Managing Variation in Demand: Lessons from the UK National Health Service JHM 51:5
 
William G. Wallick
 
Healthcare Managers' Roles, Competencies, and Outputs in Organizational Performance Improvement JHM 47:6
 
Anne M. Walsh, PhD
 
Sustaining the Edge: Factors Influencing Strategy Selection in Academic Health Centers JHM 47:6
 
Ing-Chung Huang
 
Management Development: A Study of Nurse Managerial Activities and Skills JHM 52:3
 
N. Ewan Wang, MD
 
A Model for Improving Uninsured Children's Access to Health Insurance via the Emergency Department JHM 54:2
 
Jay Warden
 
Creating Sustainable Physician-Hospital Strategies
 
Robert Weech-Maldonado, PhD
 
Racial/Ethnic Diversity Management and Cultural Competency: The Case of Pennsylvania Hospitals JHM 47:2
 
William B. Weeks, MD, FACHE
 
Utilization of VA and Medicare Services by Medicare-Eligible Veterans: The Impact of Additional Access Points in a Rural Setting JHM 50:2
 
Peter A. Weil, PhD, FACHE
 
Achieving Success Through Community Leadership
 
Rekindling the Flame: Routine Practices That Promote Hospital Community Leadership JHM 47:2
 
Strategies for Improving Community Health course
 
Frederick J. Wenzel, FACMPE
 
Fundamentals of Physician Practice Management
 
Kenneth R. White, PhD, FACHE
 
Excellent Support course
 
Governance and Strategy course
 
Nonclinical Outcomes of Hospital-Based Palliative Care JHM 51:4
 
The Well-Managed Healthcare Organization, Sixth Edition
 
Thinking Forward: Six Strategies for Highly Successful Organizations
 
Thinking Forward: Applying CHIs Model for Success course
 
Urban U.S. Hospitals and the Mission to Provide HIV-Related Services: Changes and Correlates JHM 47:1
 
David R. Williams, PhD, FACHE
 
Real Options Reasoning in Healthcare: An Integrative Approach and Synopsis JHM 52:3
 
Mark N. Wilson
 
Activation and Operational Planning: Ensuring a Successful Transition JHM 49:6
 
Kenneth R. Wing, JD
 
The Law and the Public's Health, Seventh Edition
 
Eva C. Winkler, MD
 
First Principles: Substantive Ethics for Healthcare Organizations JHM 50:2
 
Scott C. Withrow, JD
 
Managing HIPAA Compliance: Standards for Electronic Transmission, Privacy, and Security of Health Information
 
Managing HIPAA Compliance: Standards for Electronic Transmission, Privacy, and Security of Health Information E-Book
 
Tanisha D. Woodard
 
Addressing Variation in Hospital Quality: Is Six Sigma the Answer? JHM 50:4
 
Charles W. Wrightson Jr., PhD
 
Financial Strategy for Managed Care Organizations: Rate Setting, Risk Adjustment, and Competitive Advantage
 
Jen-Her Wu, PhD
 
Management Development: A Study of Nurse Managerial Activities and Skills JHM 52:3
 

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Gary J. Young, PhD
 
Practical Issues in the Design and Implementation for Pay-for-Quality Programs JHM 52:1
 

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Raymond F. Zammuto
 
The Relationship Between Hospital Unit Culture and Nurses' Quality of Work Life JHM 47:1
 
Alan M. Zuckerman, FACHE, FAAHC
 
Healthcare Strategic Planning course
 
Healthcare Strategic Planning, Second Edition
 
How to Improve Your Competitive Strategy course
 
Improve Your Competitive Strategy: A Guide for the Healthcare Executive
 
   
 

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