Leading Healthcare Cultures:
How Human Capital Drives Financial Performance
Tom Atchison, EdD
Greg Carlson, PhD
ISBN 13: 978-1-56793-303-1
Softbound, 54 pp, 2008
Imprint: Executive Essentials Book
Order code: WWW1-2118
Price: $44.00 |
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Does your organization have clearly articulated values? Are you focusing on your people as much as your profits?
A values-based culture emphasizes the important role that human capital—the collective contributions of an organization’s employees—plays in long-term financial and operational success. Learn how to leverage both human and financial capital to improve employee and patient satisfaction, physician relationships, and profitability.
Includes strategies for:
Integrating your finance department into the culture of your organization
Breaking down the silos that exist between departments
Involving the medical staff to build a culture designed to improve physician–hospital relations
Uniting the team by openly sharing information and promoting shared accountability
Focusing on organizational values as the foundation for the budgeting process
Measuring, analyzing, evaluating, and reporting human capital data
Creating a “Chief People Officer” charged with leading all human capital activities
Also includes self-reflection questions to help you determine the next steps for your organization.
Tom Atchison, EdD, is president and founder of Atchison Consulting, LLC. Since 1984, Dr. Atchison has consulted with healthcare organizations on managed-change programs, teambuilding, and leadership development. Dr. Atchison presents to thousands of healthcare professionals every year on the elements of effective organizations. He has written and been featured in numerous articles and on audiotapes and videotapes about motivation, managed change, teambuilding, and leadership. |
Greg Carlson, PhD, is manager of Global Health Services at Kimberly-Clark Corporation and serves as an adjunct faculty member at the University of South Carolina and Georgia State University. For ten years, he was chief executive officer of a 500-bed freestanding healthcare system with more than 2,500 employees. Dr. Carlson has more than 25 years of experience as a hospital administrator, and his interests are focused on healthcare quality, physician relationships and practice models, organizational culture, and strategic planning. |
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“Tom Atchison and Greg Carlson bring that wonderful blend of a wealth of knowledge, experience, and passion relating to their work of building positive cultures in high-performing and financially successful healthcare organizations. Sharing their insights on the relationship between human capital and financial performance delivers a sharp focus on the most valuable asset of a healthcare organization in these challenging times.”
–Berc Gawne, MD, Vice President Medical Affairs, Chief Medical Officer, The Christ Hospital
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“In this breakthrough work, Tom Atchison and Greg Carlson demonstrate how financial capital and human capital are equally critical in building a strong, positive organizational culture. The alignment of mission, values, and vision is essential to the success of the organization. The authors’ message is concise, creative, and convincing. I am deeply grateful to Tom and Greg for sharing their wisdom and insight.” —Jeanette Haas, RSM, former Vice President of Mission Services, Mercy Hospital, OMHS, and Lourdes Hospital
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