Use of Lean for Margin Improvement: A CEO's Case Study

Learn how to do more with less, overcome obstacles and improve processes using Lean/Six Sigma.

Thursday, March 21, 2013

12:00 p.m.– 1:30 p.m. Eastern
11:00 a.m.– 12:30 p.m. Central
10:00 a.m.– 11:30 a.m. Mountain
9:00 a.m.– 10:30 a.m. Pacific

Understanding Lean/Six Sigma can help you do more with less while improving quality and process in a healthcare environment. This webinar will present a case study of Monadnock Community Hospital - a critical access hospital - and its successful implementation of Lean/Six Sigma principles. Through a sustained effort over several years, MCH has substantially improved its bottom line, while cultivating quality, establishing a culture of accountability and results, and celebrating success.

The webinar will stress the importance of broad managerial participation, executive team buy-in, clearly defined deliverables and investment in leadership development. MCH experienced a cultural transformation through its Lean/Six Sigma process as it learned to remove waste, overcome obstacles and establish process improvements that ensure long-term sustainability.

You'll Learn:

  • Overcoming the initial hurdles to broad managerial involvement
  • The importance of an organization-wide accountability structure
  • Recognizing the value of “Big Q” quality focus
  • The importance of celebration and recognition
  • The keys to long-term sustainability


Register by Phone with KRM:
(800) 775-7654

Registration Fee:
ACHE members: $0
Non-members: $0

Additional Registrations are Free.

Additional participants at an organization where a full registration has been purchased may register and receive ACHE Qualified Education credit for free. Registration must occur prior to the start of the webinar to receive credit. Please call KRM Customer Service at (800) 775-7654 and identify the original registrant.

Who Should Participate:
  • CEOs, board members, service-line leaders

Can't attend the program?
Purchase a cd or streaming online recording of this webinar.

Presented By:

Continuing Education Credit

ACHE is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. ACHE designates this live internet activity for a maximum of 1.50 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Download a form to claim your ACCME credits here (PDF).

In addition to the 1.50 ACHE Qualified Education credit assigned to this webinar, ACHE is accredited by other organizations to provide continuing education credit. View information about these organizations.

As a registered participant, you have full access to the multimedia recording of the webinar for two weeks after the program.

Cancellation Policy

To cancel your webinar registration, please contact KRM Customer Service no less than 14 days prior to the program to receive a full refund. If you cancel registration less than two weeks prior to the webinar, you will receive a full credit, or a refund less a $50 processing fee. Once the webinar begins, no credits or refunds will be granted, and all fees will be forfeited; however, you may register a substitute attendee prior to the webinar if you cannot attend.

On-Demand Webinar Recordings

You may purchase on-demand webinar recordings, which include audience participation questions and comments, and update your knowledge on a variety of healthcare topics.

ACHE members: $0
Nonmembers: $0

Note: ACHE will not automatically grant ACHE Qualified Education credit to purchasers of recorded webinars. Purchases of recorded webinars may be self-reported for qualified credits after viewing.