2021 Executive Program: Executives, Senior Executives & Physician Executives

Agenda

Executive Program Faculty

Program Lead Faculty

Executive Cohort

Laurie K. Baedke, FACMPE, FACHE

Author

<p>Laurie K. Baedke is the founder and CEO of Growth Edge Holdings. Baedke is a well-regarded keynote speaker at international conferences, an executive coach and the host of a weekly leadership podcast, <em>The Growth Edge</em>.</p> <p>Baedke holds a master's degree in healthcare administration and is a Fellow of the American College of Healthcare Executives and the American College of Medical Practice Executives. She has been certified by the Gallup organization as a Strengths Performance Coach since 2006. </p> <p>Baedke contributed a chapter titled "The Clinician Entrepreneur" in <em>The Handbook of Private Practice</em>, a book published by Oxford Press in 2017. She has written two editions of  <em>The Emerging Healthcare Leader: A Field Guide</em> published by Health Administration Press as well as her most recent book released in February 2023, <em>Mentor Coach Lead to Peak Professional Performance</em>. </p> <p>Baedke serves as lead faculty for the ACHE Executive Program and faculty for the following ACHE seminars: </p> <ul> <li>“Mentor Coach Lead to Peak Professional Performance”</li> <li>“The Emerging Healthcare Leader: A Field Guide”</li> <li>“Resilient Leadership: The Role of Well-Being in Individual and Organizational Performance”</li> </ul> 
Read more about Laurie K. Baedke, FACMPE, FACHE
About Laurie K. Baedke, FACMPE, FACHE
Founder/CEO
Growth Edge Leadership

Senior Executive Cohort

Michael E. Frisina, PhD

Author

<p>Michael E. Frisina, PhD, is founder/CEO of The Frisina Group LLC, Elgin, S.C., and The Center for Influential Leadership. He is an author, educator and consultant specializing in healthcare leadership and performance improvement. He is also an internationally known speaker and the author of <em>Influential Leadership: Change Your Behavior, Change Your Organization, Change Health Care. </em>Dr. Frisina was previously assistant professor at the U.S. Military Academy at West Point and assistant professor at the Uniformed Services University of the Health Sciences in Bethesda, Md. He has held administration positions in both military and civilian healthcare systems at various levels of increasing responsibility.</p> <p>Dr. Frisina serves as faculty for the following ACHE seminars:</p> <ul> <li>Behavior Smarts: Increasing Healthcare Leadership Performance</li> <li>Leading for Success: Creating a Committed Workforce</li> <li>Professional Burnout in Healthcare: Lead Your Organization to Wellness</li> <li>Leading from Your Upper Brain - A Neuroscience Approach to Driving Performance<br /> </li> </ul> <p> Dr. Frisina has also authored the following Health Administration Press publications:</p> <p><a href="https://www.ache.org/learning-center/publications/books/2451I"> <em>Leading With Your Upper Brain: How to Create the Behaviors That Unlock Performance Excellence</em> </a></p> <p><a href="https://www.ache.org/learning-center/publications/books/2275I"><em>Influential Leadership: Change Your Behavior, Change Your Organization, Change Health Care</em></a></p>
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About Michael E. Frisina, PhD

Physician Executive Cohort

Carson F. Dye, FACHE

Author

<p><strong>Carson F. Dye, FACHE,</strong> president and CEO of Exceptional Leadership LLC, is a seasoned consultant with more than 40 years of leadership and management experience. He has served as an executive search consultant and partner with Witt/Kieffer, TMP Worldwide, and LAI/Lamalie Associates. Prior to these roles, he was partner and director of Findley Davies’s healthcare consulting division in Toledo, Ohio. He has 20 years of experience in healthcare administration, serving in executive-level positions at St. Vincent Mercy Medical Center in Toledo, the Ohio State University Wexner Medical Center in Columbus, Clermont Mercy Hospital in Cincinnati, and Cincinnati Children’s Hospital Medical Center. <br><br>Mr. Dye has been a regular faculty member for the American College of Healthcare Executives since 1987 and has presented workshops for 40 state and local hospital associations. He has written 10 other books, all published by ACHE Learn, including three James A. Hamilton Book of the Year Award winners: <em><i>The Healthcare Leader’s Guide to Actions, Awareness, and Perception</i></em>; <em><i>Developing Physician Leaders for Successful Clinical Integration</i></em>; and <em><i>Leadership in Healthcare: Values at the Top</i></em>. Other notable titles include <em><i>Exceptional Leadership: 16 Critical Competencies for Healthcare Executives</i></em> and <em><i>Winning the Talent War: Ensuring Effective Leadership in Healthcare</i></em>. Mr. Dye received his BA from Marietta College and his MBA from Xavier University.</p><div> </div><div>Mr. Dye serves as faculty for the following ACHE seminars:</div><div><ul><li>The Art and Principles of Physician Leadership and Engagement</li><li>Practical Leadership Strategies in the Age of Change</li><li>Human Resources, Board of Governors Exam Review Course </li><li>Exceptional Leadership Online Seminar <br> </li><li>Developing Physician Leaders for Clinical Integration Online Seminar <br> </li></ul><p>Mr. Dye has also authored the following ACHE Learn publications: </p><ul><li><a href="https://www.ache.org/learning-center/publications/books/2228I"><span style="color:blue;"><em><i><span style="font-family:"Times New Roman",serif;font-size:11.0pt;line-height:107%;"><u>Developing Physician Leaders for Successful Clinical Integration </u></span></i></em></span></a></li><li><a href="https://www.ache.org/learning-center/publications/books/2440I" title="Enhanced Physician Engagement: What It Is, Why You Need It, and Where to Begin, Volume 1"><em><i><span style="font-family:"Times New Roman",serif;font-size:11.0pt;line-height:107%;"><u>Enhanced Physician Engagement: What It Is, Why You Need It, and Where to Begin, Volume 1</u></span></i></em></a> <br> </li><li><a href="https://www.ache.org/learning-center/publications/books/2441I"><em><i><u>Enhanced Physician Engagement: Tools and Tactics for Success, Volume 2</u></i></em></a> <br> </li><li><a href="https://www.ache.org/learning-center/publications/books/2265I"><span style="color:blue;"><em><i><span style="font-family:"Times New Roman",serif;font-size:11.0pt;line-height:107%;"><u>Exceptional Leadership: 16 Critical Competencies for Healthcare Executives, Second Edition</u></span></i></em></span></a></li><li><a href="https://www.ache.org/learning-center/publications/books/2322I"><span style="color:blue;"><em><i><span style="font-family:"Times New Roman",serif;font-size:11.0pt;line-height:107%;"><u>Leadership in Healthcare: Essential Values and Skills, Third Edition</u></span></i></em></span></a></li><li><a href="https://www.ache.org/learning-center/publications/books/2303I"><span style="color:blue;"><em><i><span style="font-family:"Times New Roman",serif;font-size:11.0pt;line-height:107%;"><u>The Healthcare Leader’s Guide to Actions, Awareness, and Perception, Third Edition</u></span></i></em></span></a></li></ul></div>
Read more about Carson F. Dye, FACHE
About Carson F. Dye, FACHE
President & CEO
Exceptional Leadership LLC

Delvecchio S. Finley, FACHE

<p>Delvecchio S. Finley, FACHE, is president, Atrium Health Navicent, Macon, Ga.</p> <p>Board certified in healthcare management as an ACHE Fellow, Mr. Finley served as an ACHE Governor from 2018 to 2021, as an ACHE Regent for California—Northern & Central from 2007 to 2010, and on many ACHE committees. In 2014, he received the Robert S. Hudgens Memorial Award for Young Healthcare Executive of the Year.</p> <p>Before Mr. Finley assumed his current role in 2021, he was CEO, Alameda Health System, Oakland, Calif., from 2015 to 2021; CEO, LA County/Harbor–UCLA Medical Center, Torrance, Calif., from 2011 to 2015; vice president, Operations–Support and Professional Services, California Pacific Medical Center, from 2010 to 2011; interim COO, Laguna Honda Hospital and Rehabilitation Center, San Francisco, in 2009; and hospital associate administrator, Diagnostic and Support Services, Zuckerberg San Francisco General Hospital and Trauma Center, from 2006 to 2009. From 2003 to 2006, he worked for the University of California, San Francisco, in various positions: administrative director, HIV/AIDS Division (2005 to 2006); division administrator, Occupational and Environmental Medicine (2004 to 2005); and division administrator, Hematology/Oncology Division (2003 to 2005).</p> <p>In addition to his service to ACHE, Mr. Finley serves as a board member for the Central Georgia Health Network, Georgia Chamber of Commerce, Georgia Hospital Association, Georgia Research Alliance, Navicent Health Foundation, NewTown Macon, Secure Health, Vizient Southern States and on the Executive Committee of the Georgia Alliance of Community Hospitals. He also serves as a member of the Council on Healthcare Spending and Value for <em>Health Affairs</em>. His prior board experience includes the American Hospital Association, California Hospital Association, the California Association of Public Hospitals and the Essential Hospitals Institute.</p> <p>He is the recipient of numerous awards and commendations. In 2015, <em>Modern Healthcare</em> recognized him through its “Up and Comers” program, and in 2016, named him one if its “Diversity Leaders to Watch.” He was also named in 2015 to <em>Becker’s Hospital Review</em>’s “Top 25 Healthcare Leaders Under 40” list, and in 2021, <em>Modern Healthcare</em> recognized him again, naming Mr. Finley one of the “Top 25 Diversity Leaders in Healthcare.” In 2022, he was included on <em>Georgia Trend</em> magazine’s “GEORGIA 500” list of the state’s most influential leaders. Additionally, Mr. Finley has received ACHE’s Service Award (2008), Distinguished Service Award (2011) and Exemplary Service Award (2014) through ACHE’s Recognition Program, and a Senior-Level Healthcare Executive Regent Award from ACHE in 2007.</p> <p>Mr. Finley earned a Master of Public Policy from Duke University’s Sanford Institute of Public Policy, Durham, N.C., a bachelor’s degree in chemistry from Emory University, Atlanta, and a graduate certificate in health policy, law and management from Duke University. In 2008, he was a fellow of the National Association of Public Hospitals and Health Systems, and from 2009 to 2012, Mr. Finley was a fellow of the Change Agent Program for the UCSF Center for Health Professions.</p>
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About Delvecchio S. Finley, FACHE
President
Atrium Health Navicent
Kathleen L. Forbes, MD

Speaker

<p><strong>Kathleen Forbes, MD, CPE, FAAFP</strong>, is executive vice president and COO of academic facilities and services for Methodist Le Bonheur Healthcare System and vice chancellor of health affairs for the University of Tennessee Health Science Center in Memphis. Forbes provides strategic and operational leadership for Le Bonheur Children’s Hospital, Methodist University Hospital, the Physician Enterprise, service lines, clinical institutes, the Integrated Operations Center, telehealth and affiliated services. She also oversees the academic relationships, graduate medical education and research. Prior to her appointment at Methodist, Forbes served as the system chief integration officer for Premier Health System in Dayton, Ohio. </p> <p>She began her career by starting her own practice in Brook Park, Ohio, and growing it for more than 10 years, including spearheading the development of a physician hospital organization and facilitating alignment with Cleveland Clinic. Forbes then transitioned to administration, serving in leadership roles of increasing responsibility and scope since 2001 at healthcare organizations including OSF Healthcare in Peoria, Ill.; University of North Texas Health Science Center in Fort Worth; TriHealth in Cincinnati; and Saratoga Hospital in Saratoga Springs, N.Y. She has held numerous academic appointments at the University of Tennessee, University of North Texas Health Science Center, Bethesda North Hospital and Samaritan Hospital in Cincinnati, and Case Western Reserve University Medical School in Cleveland.</p> <p>Forbes is a board-certified physician executive and a board-certified family physician with a medical degree from the Medical College of Ohio. She earned a bachelor’s degree from Bowling Green State University in Ohio and a Master of Science in Healthcare Management from the University of Texas at Dallas/Southwestern University Alliance for Medical Management Education. </p> <p>Forbes has served as a member of The National Leadership Institute—where she was part of the Millennium Group and Chair of the Clinical Bullpen—and is a member of the National Healthcare Physician CEO Roundtable. She is also a member and faculty for the American College of Healthcare Executives and the American Association of Physician Leaders. Forbes is a member of the American Academy of Family Practice, the American Medical Association, the Business and Professional Women’s Association and the American Medical Group Association. She can be reached at <a href="mailto:kathleen.forbes@mlh.org">kathleen.forbes@mlh.org</a>. </p>
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About Kathleen L. Forbes, MD
Executive Vice President and COO, Academic Group
Methodist Le Bonheur Healthcare
Anita J. Halvorsen, FACHE

Speaker

<p>Anita Halvorsen, FACHE, is senior vice president, Executive Engagement, American College of Healthcare Executives in Chicago. The role encompasses the oversight of membership and credentialing of the 51,000 healthcare executive members of the professional association. Additionally, Ms. Halvorsen leads the Customer Service Center, the Career Resource Center and Research and has responsibility over diversity and inclusion, strategic partnerships, and numerous forum memberships. Prior to ACHE, Ms. Halvorsen was a regional strategy and growth officer for Presence Health in Chicago. She served as an ACHE Regent from 2014 to 2016. Before assuming progressive executive leadership roles in several healthcare organizations, Ms. Halvorsen worked as a speech-language pathologist.</p>
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About Anita J. Halvorsen, FACHE
Senior Vice President, Executive Engagement
Email: ahalvorsen@ache.org
Phone: (312) 424-9370
Darlene Oliver Hightower, JD

Speaker

<p>Darlene Oliver Hightower, JD, vice president of community health equity at Rush University Medical Center, is responsible for a team of 50 staff who oversee the implementation and evaluation of community programs aimed at improving the health of individuals in Rush’s community areas. She oversees the Office of Community Health Equity and Engagement, which includes three school-based health clinics and the Adolescent Family Center; community benefit reporting; Rush’s cradle-to-career healthcare pipeline programs; and Affirm: The Rush Center for Gender, Sexuality and Reproductive Health. Hightower is a member of the senior leadership team for West Side United—a cross-sector, collective impact collaborative aimed at improving health and economic vitality on Chicago’s West Side—and serves as co-chair of the Racial Justice Action Committee which is a systemwide initiative aimed at advancing social and racial justice at Rush. </p> <p>Prior to joining Rush, Hightower was national vice president of programs for Public Allies, Inc. She has served as a Chicago Community Trust Leadership Fellow, a University of Chicago Civic Leadership Academy Fellow and an Administrative Law Judge for the Chicago Department of Human Relations. Additionally, she was named a Culture of Health Leader Fellow with the Robert Wood Johnson Foundation and a U.S. News & World Report 2020 Healthcare Hero. Hightower attended Bradley University (graduating with high honors) and received her law degree from Georgetown University Law Center in Washington, D.C.</p>
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About Darlene Oliver Hightower, JD
Vice President, Office of Community Health Equity & Engagement
Rush University Medical Center
Amer Kaissi, PhD

Author

<div> <p>Amer Kaissi, PhD, is an award-winning professor of healthcare administration at Trinity University, a top-15 program. He is the author of the book “Intangibles: The Unexpected Traits of High-Performing Healthcare Leaders,” which won the 2019 American College of Healthcare Executives Book of the Year award. </p> <p>Dr. Kaissi joined the faculty of Trinity University in 2003 after earning a PhD in health services administration from the University of Minnesota. At Trinity, Dr. Kaissi teaches courses in leadership, professional development and public speaking and is the director of the Executive Program. His research interests include leadership and strategy. Dr. Kaissi is a national speaker with the Studer Group and a faculty member with ACHE. He is also a certified executive and physician coach. He works with MEDI—a division of Naavis—as an executive coach, and he consults with hospitals and healthcare organizations as part of their strategic planning efforts. Dr. Kaissi, an avid soccer fan, lives in San Antonio, Texas, with his wife and two children.</p> <div>Dr. Kaissi serves as faculty for the following ACHE seminar:</div> </div> <div> <ul> <li>Agility & Resilience in Healthcare Leadership: Key Behaviors for Leading Change</li> </ul> </div> <div> </div> <div>Dr. Kaissi also authored the following Health Administration Press publication:</div> <div> <ul> <li> <p style="margin-bottom:0in;margin-bottom:.0001pt;line-height: normal"><em><u><span style="font-family:"Times New Roman",serif;Times New Roman";color:blue"><a href="https://www.ache.org/learning-center/publications/books/2344I"><span style="color:blue">Intangibles: The Unexpected Traits of High-Performing Healthcare Leaders</span></a></span></u></em></p> <br /> </li> </ul> </div>
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About Amer Kaissi, PhD
Professor, Healthcare Administration
Trinity University
Gina T. LaMantia, FACHE

Speaker

<p>Gina T. LaMantia, FACHE recently held the position of director, Career Resource Center, ACHE. Her career spans more than 25 years in healthcare, covering a variety of professional settings, including academia, professional association, regulatory compliance, consulting and the provider side. Prior to her appointment with ACHE, Ms. LaMantia served as director of AMITA Health’s Leadership and Organizational Development Division, where she led strategic initiatives in the areas of organizational effectiveness, employee engagement, performance management, workplace culture and human capital investment. Prior to that, she spent over a decade with The Joint Commission and Joint Commission Resources, where she assumed primary responsibility for all professional development and core competency training of JCR’s consultant cadre. Ms. LaMantia further developed educational content for Joint Commission’s public policy symposia and national conferences, working cooperatively with organizations such as the Centers for Disease Control and Prevention; World Health Organization; Occupational Safety and Health Administration; Federal Emergency Management Agency; and the American Red Cross. She has worked with healthcare leaders across multiple industries, focusing on performance improvement, leadership development and succession planning for high potentials. Ms. LaMantia holds a Master of Science degree in counseling psychology from Benedictine University and a Master of Education degree in adult education from Loyola University Chicago. She has served as an executive coach and counselor at both universities. Ms. LaMantia holds Board Certification in Healthcare Management from ACHE. She maintains Green Belt and Change Management Certifications.</p>
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About Gina T. LaMantia, FACHE
Faculty
American College of Healthcare Executives
Christopher L. Laubach

Speaker

<div>Chris Laubach is president of the Center for Management Programs, a training and consulting firm based in Agoura Hills, Calif., which provides educational programs to healthcare industry organizations. An educator and consultant for more than 20 years, Mr. Laubach is a frequent lecturer and teacher on negotiation. He also has written numerous publications, including the book Mastering the Negotiation Process: A Practical Guide for the Healthcare Executive.</div><div> </div><div>Mr. Laubach serves as faculty for the following ACHE seminar:</div><div><ul><li>Process and Technique of Negotiating</li></ul></div><div> </div>
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About Christopher L. Laubach
President
Center for Management Programs
R. Lawrence Moss, MD

Speaker

<div id="pastingspan1"></div><div id="pastingspan1">R. Lawrence Moss, MD, FACS, FAAP is president and CEO of Nemours Children’s Health headquartered in Jacksonville, Fla. With more than 25 years as an academic surgeon and physician executive, Dr. Moss became increasingly concerned by how America's health care system narrowly defines health and consistently incentivizes complexity and volume of medical services over outcomes. He decided to focus the next phase of his career on transforming the definition of health in children and fundamentally changing the financial incentives determining children's care.</div><div> </div><div id="pastingspan1"></div><div id="pastingspan1">With more than 1.9 million patient encounters annually, Nemours provides medical care in five states through two freestanding state-of-the-art children’s hospitals — Nemours Children’s Hospital, Delaware and Nemours Children’s Hospital, Florida. Nemours pediatric network includes 75 primary- specialty- and urgent care practices, and more than 40 hospitalists serving 23 affiliated hospitals. Nemours CareConnect offers on-demand, online video patient visits providing parents peace of mind 24/7 with telehealth services delivered by board certified pediatricians.</div><div> </div><div id="pastingspan1"></div><div id="pastingspan1">Nemours also powers the world’s most-visited website for information on the health of children and teens at KidsHealth.org. Nemours ReadingBrightstart.org is a program dedicated to preventing reading failure in young children, as child health and learning are inextricably linked, and reading level is a strong predictor of adult health. Nemours provides pediatric clinical care, research, education, advocacy, and prevention programs to families in the communities it serves.</div><div> </div><div id="pastingspan1"></div><div id="pastingspan1">Dr. Moss is a renowned pediatric surgeon, biomedical researcher, educator, and health system executive. He has served as director of Quality Improvement programs in both pediatric and adult academic medical centers and is internationally recognized for leadership in healthcare quality and safety. He is a founding member of two American College of Surgeons programs for developing quality standards for children’s surgery nationally. He has represented the interests of children in roles with the FDA, NIH, Agency for Healthcare Research and Quality, and the National Quality Forum among others.</div><div> </div><div id="pastingspan1"></div><div id="pastingspan1">Dr. Moss is an accomplished research scientist with a track record of federal funding, high-impact peer reviewed publications, and creating and leading successful research centers of excellence. He led a research program continually funded by the NIH for over 15 years.</div><div> </div><div id="pastingspan1"></div><div id="pastingspan1">He joined Nemours after serving as Surgeon-in-Chief at Nationwide Children’s and Yale New Haven Children’s Hospitals. Dr. Moss has held endowed professorships at Yale and The Ohio State Universities and served on the faculty at Stanford University.</div><div id="pastingspan1"></div>
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About R. Lawrence Moss, MD
President & CEO
Nemours Children's Health
Kevin E. O'Connor

Speaker

<div>Kevin O'Connor is a Certified Speaking Professional<sup>TM</sup> and a specialist in educating and coaching professionals charged with leading professional peers—particularly healthcare leaders and their physician partners. His major areas of focus are leadership, influence, innovation and the development of healthcare executive/physician leader teams. Mr. O'Connor teaches at Chicago's Loyola University and taught previously at Columbia College, Chicago's performing arts school. He holds three master's degrees and is the author or co-author of seven books, including the most recent, <em>Fearless Facilitation</em>.</div><div> </div><div>Mr. O'Connor serves as faculty for the following ACHE seminars:</div><div><ul><li> Possibilities, Probabilities and Creative Solutions: Breakthrough Thinking for Complex Environments</li><li>Never Be Boring: Present Like a Pro</li></ul></div>
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About Kevin E. O'Connor
Consultant/CSP, LCPC, LMFT, NCC
Kevin E O'Connor & Associates, Ltd
James E. Orlikoff

Speaker

<div></div><div>James E. Orlikoff is president of Orlikoff & Associates Inc., a consulting firm specializing in healthcare governance, leadership, strategy, quality, patient safety and system development. He serves as the National Advisor on Governance and Leadership to the American Hospital Association and Health Forum.</div><div>  </div><div>Mr. Orlikoff has been involved in leadership, quality and strategy issues for more than 40 years. He has consulted with hospitals and systems in 12 countries, and has worked with hospital and system governing boards to strengthen their overall effectiveness and their oversight of strategy and quality. He has worked extensively on improving the relationships between boards, medical staff and management. He has written 15 books and more than 100 articles, and he has served on hospital, college and civic boards. He is currently the chair of the board of the St. Charles Health System, Bend, Ore. He also served as the vice chair of the Virginia Mason Health System Board in Seattle. His book, Board Work: Governing Health Care Organizations, won the ACHE James A. Hamilton Book of the Year award in 2000.</div><div>  </div><div>Mr. Orlikoff received his Master of Arts in social and organizational psychology from the University of Chicago, and his Bachelor of Arts from Pitzer College in Claremont, Calif.</div><div> </div><div>Mr. Orlikoff serves as faculty for the following ACHE seminars:</div><ul><li>Achieving a Strategic Partnership with Your Board: Thrive in the Midst of Accountability</li></ul>
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About James E. Orlikoff
President
Orlikoff & Associates

Jim Austin

Author

<p>Jim Austin combines business strategy and organizational development theory with extensive industry experience. Jim is a faculty consultant at the Aresty Institute of Executive Education, Wharton Business School, where he tailors senior-level seminars. Specifically, he leads seminars at Wharton on finding new growth opportunities, building a vision, execution and leading strategic change and more.</p><p>In 2013, Brown University appointed Austin as a senior lecturer of Healthcare Leadership. He is currently an adjunct assistant professor of Health Services, Policy and Practice. From 1996 through 2016, Austin was a business management professor at the Lake Forest Graduate School of Management where he received the “Most Distinguished Corporate Education Faculty Member” (2009-10) and the “Learning Excellence” (2015) awards. From 2013-2016, he was an adjunct faculty member in the Department of Health Systems Management, College of Health Sciences, Rush University. Austin’s book, <i>Transformative Planning: How Your Healthcare Organization Can Strategize</i> for an Uncertain Future (Health Administration Press, 2018), helps healthcare leaders drive transformational change.</p><p>From 2005–2016, Austin worked at Decision Strategies International where he directed numerous projects including a strategic plan for the American College of Radiology, scenarios of the future for the League of Southeastern Credit Unions and a new vision and strategic priorities for the national and IL Boards of Volunteers of America (VOA) to name a few.</p><p>Prior to joining Decision Strategies, Jim spent 12 years at Baxter Healthcare, the last four as vice president of strategy development for the renal division where he identified new business opportunities, facilitated annual strategy planning processes and worked with senior management on organizational development.</p><p>Austin holds a BA in economics and politics from Yale University. He was a special student at the Massachusetts Institute of Technology in the Urban Studies Department where he received a joint Master of Public Affairs (MPA) and Master of Urban and Regional Planning (MURP) from the Woodrow Wilson School, Princeton University. Previously, Austin was chairman of the Strategic Leadership Forum, a board member of the National Kidney Foundation of Illinois, member of the Board of Directors for the University Club of Chicago among several other organizations.</p>
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About Jim Austin
Adjunct Assistant Professor
Brown University, MHL
Michael Gitman, MD

Speaker

<p>Since 2021, Michael Gitman has served as president of Long Island Jewish Medical Center, a Northwell Health company, where he is responsible for the medical center’s strategic, operational and financial activities. Prior to this role, Dr. Gitman served as chief medical officer of North Shore University Hospital (also a Northwell Health company) where he oversaw the hospital’s medical affairs, quality management and patient safety efforts.</p><p>Dr. Gitman is an associate professor of medicine at the Zucker School of Medicine at Hofstra/Northwell. Over the past two decades, Dr. Gitman has been extensively involved in physician education, has received multiple teaching awards and has published manuscripts furthering the knowledge of clinical nephrology.</p><p>Dr. Gitman received a bachelor’s degree from Columbia University and a medical degree from SUNY Health Science Center at Syracuse where he was a member of the Alpha Omega Alpha Honor Society. He completed an internal medicine residency, as well as fellowship in nephrology at Mount Sinai Medical Center.</p>
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About Michael Gitman, MD
Executive Director
Long Island Jewish Medical Center
Anil B. Gopinath, MD, FACHE

Speaker

<p>Anil B. Gopinath is a physician executive with 20 years of clinical and physician leadership experience. He currently serves as CMO of Amita Health, Fox River Valley region, overseeing Mercy Medical Center in Aurora, Ill., and Saint Joseph Hospital in Elgin, Ill. He also works intermittently as a physician surveyor with The Joint Commission’s Hospital Accreditation program. Previously, Dr. Gopinath served as Danville (Ill.) VA Medical Center site director of the Internal Medicine Residency program/clinical assistant professor at the University of Illinois College of Medicine in Urbana-Champaign. Dr. Gopinath holds a Yellow Belt in Robust Process Improvement. He is board certified in internal medicine and holds a master’s degree in medical management from Carnegie Mellon University. He is board certified in healthcare management as an ACHE Fellow.</p>
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About Anil B. Gopinath, MD, FACHE
Nathan S. Kaufman

Author

Nathan Kaufman is managing director/founder of Kaufman Strategic Advisors LLC, an established San Diego-based company. A noted consultant, author and lecturer, Mr. Kaufman has made significant contributions to the body of healthcare literature during his more than 40 years’ experience in the healthcare industry, including more than 76 published articles. As a nationally renowned expert in the areas of peak-performing hospitals and physician groups, hospital strategy, physician compensation, integrated delivery systems, managed care, joint ventures and dispute resolution, he has served as an expert witness in healthcare arbitration cases. He regularly speaks on these topics and others for numerous health system organizations and healthcare associations throughout the country and presents at numerous major conferences as a keynote speaker. Throughout his career, Mr. Kaufman has held executive positions, including president/COO of an imaging center company. He holds a master’s degree in health systems and a bachelor’s degree in psychology.
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About Nathan S. Kaufman
Managing Director
Kaufman Strategic Advisors, LLC
Roberta Luskin-Hawk, MD

Speaker

<p>Roberta Luskin-Hawk has served as chief executive, St. Joseph Health, Humboldt County, since 2018, leading St. Joseph Hospital, Eureka, a 139-bed regional medical center, and Redwood Memorial Hospital, a 25-bed critical access hospital. Previously, she served as regional president/CEO for Presence Saint Joseph Hospital, Chicago, and Presence Saint Francis Hospital in Evanston, Ill. Dr. Luskin-Hawk’s administrative career follows her clinical career as an infectious disease specialist, educator, clinical researcher and physician leader. She co-founded one of Chicago’s first inpatient HIV units at Saint Joseph in 1987, which served thousands of patients from Chicago and its suburbs. In 1989, Dr. Luskin-Hawk successfully sought National Institutes of Health funding and founded AIDS Research Alliance, Chicago, an independent, not-for-profit clinical research consortium, where she served as principal investigator for 15 years. Her work has been recognized by the Catholic Health Association, from which she received a Mid-Career Award, and by <em>Becker’s Hospital Review</em>, which named her one of “52 Women Hospital and Healthcare Leaders” who “demonstrate outstanding leadership in the hospital and healthcare industry” and one of 300 Hospital and Health System Leaders to Know. Dr. Luskin-Hawk earned her Bachelor of Science degree in biology from the University of Illinois at Urbana-Champaign and her Doctor of Medicine degree with honors from the University of Illinois College of Medicine. She completed her internal medicine residency, where she served as chief resident, at Michael Reese Hospital and Medical Center, and she completed her infectious disease fellowship at the University of Chicago Medical Center.</p>
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About Roberta Luskin-Hawk, MD
Stephen M. Merz, FACHE

Speaker

<div></div><p><span style="font-size: 13.5pt;"></span></p><div id="pastingspan1"></div><div id="pastingspan1">Stephen M. Merz, FACHE, is COO of Sheppard Pratt Solutions, a division of Sheppard Pratt, one of the largest behavioral healthcare organizations in the nation. Stephen’s career spans nearly 30 years and includes roles as interim president/CEO and executive vice president, operations, Diamond Healthcare; president/CEO, Maine Behavioral Healthcare; and vice president/ executive director of behavioral health at Yale New Haven Hospital.</div><div> </div><div id="pastingspan1">Stephen’s work focuses on integrating behavioral healthcare into the overall healthcare system, including establishing alternatives to acute care settings, developing novel approaches for chronic conditions such as depression and ensuring behavioral healthcare services are financially strong.</div><div> </div><div id="pastingspan1">Stephen has served on national and regional boards, including the National Association of Behavioral Healthcare. He served as chair of the Behavioral Healthcare Councils of the Maine and Connecticut Hospital Associations, and served as Regent for Connecticut of ACHE. Stephen has a master’s degree in health services administration from the University of Michigan School of Public Health and a bachelor’s degree from Cornell University. He is a Fellow of the American College of Healthcare Executives.</div><div> </div><div>Mr. Merz serves as faculty for the following ACHE seminar: </div><div><ul><li>Behavioral Health Challenges, Strategies and Solutions: The Business Case for Meeting Community Needs </li></ul></div><div></div><p style="0in;.0001pt"><span style="font-size:13.5pt;115%;"Times New Roman""></span></p>
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About Stephen M. Merz, FACHE
COO
Sheppard Pratt
Elizabeth Ransom, MD

Author

<div><strong>Elizabeth R. Ransom, MD, FACS,</strong> is regional chief medical officer for Oregon at Providence St. Joseph Health System. In that capacity, she is responsible for coordination of care in the inpatient environment with oversight for quality, patient safety, program growth, physician leadership development, community health and physician services. She coordinates, advances, and aligns with providers to enhance affordability, access, quality, and the reduction of variability of care delivery across the Oregon region. <br /><br />Previously, Dr. Ransom was executive vice president and chief physician executive of Baptist Health in Jacksonville, Florida. Prior to joining Baptist Health, Dr. Ransom was executive vice president and clinical leader for the eight-hospital North Zone of Texas Health Resources (THR). She also served as THR’s lead for the academic affiliation with the University of Texas Southwestern Medical Center. <br /><br />Dr. Ransom received her bachelor of science in microbiology and immunology from McGill University in Montreal and her medical degree from Wayne State University School of Medicine in Detroit, Michigan. She completed her residency in otolaryngology–head and neck surgery at Henry Ford Hospital and was a senior staff physician there.<br /> </div><div>Books published by Health Administration Press: </div><div> </div><div><em><a href="https://www.ache.org/learning-center/publications/books/2463I">The Healthcare Quality Book: Vision, Strategy, and Tools: Fifth Edition</a></em></div><div> </div><div><em><u><span style="font-size:11.0pt;line-height:107%; font-family:"Times New Roman",serif;Times New Roman"; color:blue;"><a href="https://www.ache.org/learning-center/publications/books/2382"><span style="color:blue">The Healthcare Quality Book: Vision, Strategy, and Tools, Fourth Edition</span></a></span></u></em> </div>
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About Elizabeth Ransom, MD
Texas Health Resources
Mark J. Salierno

Speaker

<p><span style="font-family: "Times New Roman", serif;">Mark Salierno is a principal with the Chartis Group and a leader within its enterprise strategy subpractice. He has 15 years of experience in management consulting, including over 10 years of experience in healthcare delivery. His work with hospitals, health systems and large physician groups includes enterprise strategy development, ambulatory network development, physician group strategy, patient access and throughput, service line strategy and operations, mergers and acquisition evaluation, and academic-community partnership development. Prior to joining The Chartis Group, Mr. Salierno was a consultant and project manager for two consulting firms. Working at a global management consulting firm, he specialized in hospital revenue cycle management. As a firm-designated expert in front-end patient flow, he led teams to design and implement processes and software related to patient scheduling, preregistration, registration, collections, and ED workflows to improve hospital financial and operational performance. At a Chicago-based management consultancy, Mr. Salierno managed projects focused on organization redesign and workforce planning. Mr. Salierno earned a Master of Business Administration degree in finance and health enterprise management from the J.L. Kellogg School of Management at Northwestern University. He holds a Bachelor of Science degree from Northwestern University with majors in communication and history.</span></p>
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About Mark J. Salierno
Jonathan A. Sendach, FACHE

Speaker

<p>Jonathan A. Sendach, FACHE, is the executive director at North Shore University Hospital where he oversees the overall executive management for the 800-bed quaternary care hospital. His responsibilities include strategy, financial stewardship and leadership of a facility that serves as one of the cornerstones of Northwell Health, as well as an academic campus for the Zucker Hofstra/Northwell School of Medicine. Prior to being named executive director, he served as deputy executive director and associate executive director for hospital operations. </p> <p>Previously, Sendach was the associate executive director for finance at Glen Cove Hospital, a 265-bed acute care community hospital. There, he managed financial operations, patient financial services and health information management, as well as directed the annual budget process. In addition to business plan development and financial planning, he was also responsible for the oversight of the hospital’s faculty practice, comprised of 40 physicians and allied health professionals covering a range of specialties. He began his career in healthcare at Northwell as a staff emergency medical technician, working in both the 911 and critical care interfacility transport divisions. </p> <p>Prior to joining Northwell Health, Sendach worked as a senior account executive in the New York health and medical practice at Ogilvy Public Relations Worldwide, an international public relations firm serving a range of clients. He worked on publicity campaigns for products from Pfizer Inc., Merck & Co. and AstraZeneca. Sendach began his career in public relations at the New York City offices of The Rowland Company, where he worked with the healthcare team and served as a co-director of the summer intern training program. </p> <p>Board certified in healthcare management as an ACHE Fellow, Sendach holds a bachelor’s degree from Colgate University and a Master of Public Administration from the Wagner Graduate School of Public Service at New York University, where he holds an appointment as adjunct associate professor of health policy and management. He completed a residency in healthcare administration at the corporate offices of Northwell Health, then known as the North Shore–Long Island Jewish Health System in Great Neck, N.Y.</p>
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About Jonathan A. Sendach, FACHE
President
North Shore University Hospital
Gary Yates, MD

Speaker

<p>Gary Yates is a former partner with Press Ganey Strategic Consulting and the founding president of Healthcare Performance Improvement (HPI) LLC. Prior to that, he was senior vice president/CMO for Sentara Healthcare, where his responsibilities included the clinical effectiveness, patient safety, physician integration and medical management initiatives for Sentara’s integrated health system. He is a board-certified family physician and currently serves on the Board of Stewardship Trustees for CommonSpirit Health.</p>
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About Gary Yates, MD

Jon Burroughs, MD, JD, FACHE

Author

<p>Jon Burroughs, MD, JD, FACHE is president/CEO of The Burroughs Healthcare Consulting Network, Inc., Glen, New Hampshire, which provides best-practice training and solutions to healthcare systems throughout the United States and beyond. His work focuses on how healthcare systems can adopt best practices and avoid systems failures which can result in loss of public confidence and market share. He works with executive teams, governing boards, medical staff and clinical leadership. He also works with legal counsel to ensure compliance and avoidance of unnecessary risk by demonstrating how leadership can be aligned to achieve exceptional results. Dr. Burroughs serves on the national faculties of both ACHE, where he has been consistently rated as a top speaker, author, educator and facilitator for the past twenty-five years. </p> 
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About Jon Burroughs, MD, JD, FACHE
President & CEO
The Burroughs Healthcare Consulting Network, Inc
Diane L. Dixon, EdD

Author

<div>Diane L. Dixon, EdD, is a leadership and organization development educator and consultant. She has more than 30 years of experience in the field of human and organizational learning, focusing on leadership and organization development, managing change and transitions, team development, and training and staff education in organizations of various sizes and complexity. Dr. Dixon has served on the boards of organizations and also worked with nonprofit boards at different stages of strategic planning. Before becoming a consultant, she was director of human resource development for the former Helix Health System (Union Memorial Hospital and Franklin Square Hospital Center, now part of MedStar Health) and worked in training and development positions for two global corporations, McCormick & Company and Warner-Lambert, Parke-Davis Group. Dr. Dixon is a lecturer at the University of Maryland School of Public Health, where she has taught healthcare leadership and communications for the master of health administration program. Previously, she was an adjunct instructor at Johns Hopkins University, where she taught leadership and organizational behavior in the former Business of Medicine Program and business communication in the Carey Business School. Dr. Dixon has given numerous leadership presentations on transformational leadership and managing organizational change and transitions. She has also presented on board diversity and inclusion for the International Leadership Association. Dr. Dixon holds a doctorate in education from the Executive Leadership in Human and Organizational Learning Program at George Washington University, a master of education degree in administration from Loyola University Maryland, and a bachelor of arts in sociology from Howard University.</div><div> </div><div> Books published by Health Administration Press:</div><div> </div><div><a href="https://www.ache.org/learning-center/publications/books/2401I"><em>Diversity on the Executive Path: Wisdom and Insights for Navigating to the Highest Levels of Healthcare Leadership</em></a></div>
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About Diane L. Dixon, EdD
Managing Principal
D. Dixon & Associates, LLC
Michelle L. Edwards, DNP, FACHE

Speaker

<p>Michelle L. Edwards, DNP, FACHE, FAANP, currently serves as the first chief experience officer at Providence St. Joseph Health, which operates 51 hospitals and nearly 1,100 clinics in seven states. In this role, Edwards is responsible for ensuring a seamless, modernized and differentiated consumer experience with augmented, digitally enabled access and navigation. This includes designing an enhanced end-to-end experience for patients, while simultaneously simplifying care for system’s 120,000 caregivers.</p> <p>She previously served as the system senior vice president of advanced practice at Catholic Health Initiatives, now CommonSpirit Health, the largest nonprofit health system by revenue in the United States. In her position at CommonSpirit, Edwards developed the health system strategy for advanced practice care across all clinical sites in all geographic areas for the 21-state enterprise. She was responsible for implementing innovative care models, improving care team performance and integrating advanced practice providers throughout the organization. </p> <p>Edwards, a family and acute care nurse practitioner by background, became CommonSpirit Health’s first advanced practice executive leader in 2013. Prior to assuming her role with CommonSpirit, she was the founder and managing director of PICC Health Institute LLC, a novel, nurse practitioner-led primary care center, for which she received numerous awards. </p> <p>As a former clinical operations leader with Walgreens, she directed a new market launch for one of the leading convenient care clinic operators in the country, resulting in the opening and growth of 12 retail health centers in the Houston metropolitan area. Edwards leverages her unique background as an experienced clinician and business leader to enhance service delivery and consumer satisfaction, allow better precision with predicting patient outcomes, and ensure efficient use of limited human capital and financial resources. </p> <p>Her extensive healthcare experience and progressive track record spans more than two decades in clinical practice, business and program development, public speaking, professional writing and consulting. Her commitment to clinical excellence, enthusiasm for innovation, inclination to challenge the status quo, and unique ability to build strong, collaborative, interdisciplinary partnerships has earned her a reputation as a leader in the industry. In October 2018, she was featured as the Leader to Watch by the American Organization of Nurse Executives, becoming the first advanced practice leader to grace the cover of the organization’s journal. </p> <p>Edwards is a Fellow of the American College of Healthcare Executives and a Fellow of the American Association of Nurse Practitioners. She earned her bachelor’s degree in nursing from The University of Alabama in Tuscaloosa, her master’s degree from The University of Alabama at Birmingham and her doctorate from The University of Texas Health Science Center in Houston.</p><p> </p><div><div>Dr. Edwards serves as faculty for the following ACHE seminars:</div><div><ul><li>Optimizing the Roles of Physician Assistants and Nurse Practitioners</li></ul></div> </div>
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About Michelle L. Edwards, DNP, FACHE
Chief Experience Officer
Providence
Sarah F. Fontenot, JD

Author

<p>Sarah Freymann Fontenot, JD, served as the adjunct professor for health law in the Department of Health Care Administration at Trinity University in San Antonio, Texas for 26 years and retired in 2023. A former nurse and practicing attorney, she is also a professional speaker who specializes in explaining how healthcare is evolving and what those changes mean for providers. Fontenot also has taught extensively for physician organizations including the Texas Medical Association and for ACHE since 2007, for which she is an online instructor for the Board of Governors Examination Review course, Health Law Essentials. Previously, Fontenot taught in the Department of Epidemiology and Public Health at Yale Medical School in New Haven, Connecticut. </p>
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About Sarah F. Fontenot, JD
Adjunct Professor, Health Law, Department of Healthcare Administration
Trinity University (Retired, 1997–2022)
Andrea Lowe

Speaker

<p>Andrea Lowe is director of the American Academy of Physician Assistants’ employer strategy. She has more than 18 years’ experience as a physician assistant and nearly nine years’ experience as an administrative leader, including having served as vice president of operations and director of advanced practice clinicians for a large healthcare organization. Ms. Lowe serves on the advisory board of the New York Tri-State Diversity Council. She also sits on the executive board of the Washington Metropolitan Area Chapter of the National Association of Health Services Executives.</p>
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About Andrea Lowe
Director of Advanced Practice Providers
Maimonides Medical Center
Sylvain Trepanier

Speaker

<p>Sylvain “Syl” Trepanier, DNP, RN, CENP, FAAN, FAONL, is the system chief nursing executive for Providence St. Joseph Health. In this position, he serves at the voice for nursing at the most senior executive level, representing nursing practice for 38 thousand nurses in 51 hospitals and 1,085 clinics in seven states. He joined Providence in 2017 as a regional chief clinical officer where he had regional cross-continuum oversight of clinical care delivery, including strategic direction for all clinical services such as medicine, nursing, quality, Clinical Institutes, infection prevention, care coordination, clinical operations, clinical education, case management and social services. </p> <p>Trepanier is a seasoned nurse executive with healthcare system experience in executive leadership, organizational transformation and system standardization. He is a Fellow of the American Academy of Nursing and the American Organization of Nursing Leadership. He obtained his bachelor’s degree and master’s degree in Nursing from the University of Montreal Canada and a Doctorate of Nursing Practice from Texas Tech University Health Science Center, Anita Thigpen Perry School of Nursing. </p> <p>In addition to his duties as a system chief nursing executive, Trepanier is an assistant professor for TTUHSC in the Master’s in Nursing Administration program. He serves on advisory boards for two different publications, <em>Nurse Leader</em> and <em>The</em> <em>Journal of Continuing Education in Nursing</em>. Trepanier was the first registered nurse appointed as a chief clinical officer for a regional healthcare system. He was also the board chair of Fidelity Healthcare (Southwest Ohio’s largest home health agency) and Premier Health Community (2014–2017). He currently serves as a member of the audit committee for CGFNS International Inc. and on the advisory board for the Institute of Human Caring.</p>
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About Sylvain Trepanier
SVP, System Chief Nursing Officer
Providence
Jhaymee Tynan, FACHE

Speaker

<p>Jhaymee Tynan, FACHE, based in Washington, D.C., is an active member of Egon Zehnder’s global Health Services, Public and Social Sector, and Diversity, Equity and Inclusion practices. She is a trusted advisor to clients across the health, pharmaceutical and life sciences sectors, helping them master complex leadership challenges while tapping the potential of diversity and inclusion.</p> <p>Before joining Egon Zehnder, Tynan was an assistant vice president at Atrium Health in Charlotte, N.C., with responsibilities that included large-scale post-merger integration. Earlier, she held a management role at Deloitte Consulting in Washington, D.C., focusing on business model transformation for the federal health system.</p> <p>Tynan earned a master’s degree in project management from George Washington University, a bachelor’s degree in finance from Virginia Tech and an MBA in general management from Emory University’s Goizueta Business School. She is also board certified in healthcare management as an ACHE Fellow and serves on ACHE’s nominating committee. Alongside her consulting work, Tynan serves on various boards for the Healthcare Businesswomen’s Association, the American Hospital Association’s Society for Healthcare Strategy and Market Development, the National Association of Health Services Executives, Women in Healthcare and Philanos. She has also founded 100x2030™, a global career initiative devoted to increasing sponsorship of women of color in healthcare. Tynan has been recognized by <em>Modern Healthcare</em> as a Top 25 Emerging Leader and by <em>Becker’s Hospital Review</em> as a Top African American Leader in Healthcare to Know. To relax, she enjoys spending time with her husband, dog, and cat, and when she is not working, she enjoys cheering on Liverpool Football Club, reading and travel.</p>
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About Jhaymee Tynan, FACHE
Principal, Healthcare Services
Korn Ferry
LCDR Diana T. Tran-Yu, PharmD

Speaker

<p>Diana TranYu, PharmD, FACHE, is a U.S. Navy Medical Service Corps Lieutenant Commander, currently reporting to the Navy Medicine Readiness and Training Command at Walter Reed National Military Medical Center. As the deputy for administration, Tran-Yu is responsible for quality, safety and operational initiatives for seven departments (nutrition, facilities, logistics, information technology, patient administration, emergency management and operations). </p> <p>Formerly, Tran-Yu was attached to the Navy Recruiting Command, Medical and Dental Corps as the program manager for Medical Program Accessions. She has received three Navy and Marine Corps Commendation Medals, two Navy Achievement Medals, two Military Outstanding Volunteer Service Medals, a Meritorious Unit Commendation, a Navy Recruiting Ribbon and the Fifth Gold Wreath Award, and she was named the 2016 Navy Recruiting District Houston Medical Officer of the Quarter. </p> <p>Tran-Yu served on ACHE’s Asian Healthcare Leaders Community Committee from 2017 to 2020 and was a member of the ACHE—Southeast Texas Chapter’s board of directors.</p>
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About LCDR Diana T. Tran-Yu, PharmD
Navy Medical Service Corps
Leslie Wainwright, PhD

Speaker

<p>Dr. Leslie Wainwright is a nationally recognized strategist, educator and innovation leader who brings over two decades of experience applying design thinking to complex challenges in healthcare and beyond. As a frequent speaker and faculty member with the American College of Healthcare Executives, she has educated thousands of executives on how human-centered innovation tools can drive meaningful, measurable change; her work has guided leadership teams spanning from major health systems to local start-ups. Dr. Wainwright currently serves as faculty for the ACHE seminar “Applying Thinking to Healthcare’s Most Pressing Challenges.” Her expertise includes healthcare delivery, biotechnology, advanced analytics and entrepreneurship.</p><p>Dr. Wainwright was a founding executive of several pioneering organizations, including Sg2 and AVIA and Do Tank, where she currently serves as partner and senior strategist. Her approach blends deep scientific training with practical strategy expertise.</p><p>As an accomplished educator, Dr. Wainwright has designed award-winning executive education programs, including the Rush University Leadership Academy in collaboration with the Illinois Hospital Association. She has shared her expertise through keynote roles at the Hospital Association of Southern California, the ACHE Chapter Leaders Conference and the Kingdom of Saudi Arabia’s Healthcare Transformation Delegation. Internationally, she led design thinking-based innovation training through the U.S.-Pakistan Science & Technology Startup and Ideation Program as part of the GIST initiative. Dr. Wainwright holds a PhD from Northwestern University and completed a fellowship at the University of Maryland Medical School.</p>
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About Leslie Wainwright, PhD
Partner and Senior Strategist
Do Tank, Innovation Consultancy