- Monthly Membership Perk:
Strengthen Your Safety Initiatives on World Patient Safety Day - Optimizing Organizations’ Digital Front Door for Healthcare Consumers
- New Issue of Frontiers Focuses on Environmental Initiatives
- Double Down on Leader-to-Leader Reward Points
- Steer Your Leadership Experience With Simulation Education
- Podcast: Where AI Is Working in Healthcare Today
Monthly Membership Perk:
Strengthen Your Safety Initiatives on World Patient Safety Day
This Saturday is World Patient Safety Day, a global public health day established by the World Health Organization to increase public awareness and engagement to enhance patient safety and reduce patient harm.
At the American College of Healthcare Executives, we believe the most important thing healthcare leaders can stand and lead for is safety. As such, we are offering the session recording “Remote Video Auditing Is a Powerful Tool for Patient and Clinician Safety Culture and Operational Efficiencies” free of charge for a limited time only. Remote video auditing first emerged as a response to poor hand hygiene rates. Today, it is used in hospital systems nationwide for numerous patient and clinician safety initiatives, including in the OR. Worth 1 ACHE Qualified Education credit, this session recording features strategies to strengthen your patient-safety initiatives. Additionally, experts from Northwell Health LIJ Medical Center and North American Partners in Anesthesia discuss the remarkable results they saw after implementing remote video auditing technology in dozens of ORs.
This session recording is available free of charge through Oct. 12; simply enter the discount code SEPTPERK2022 when you register online. And, be sure to check out all of ACHE’s other on-demand digital learning offerings.
Also, remember that ACHE offers many patient safety resources at ache.org/Safety, including:
- Safer Together: A National Action Plan to Advance Patient Safety, which provides health systems with clearer direction for eliminating preventable medical harm.
- Leading a Culture of Safety: A Blueprint for Success, which helps leaders break down priorities and focus on fine-tuning a few pillars of change at a time.
And, be sure to check out a recent ACHE Blog post by M. Michael Shabot, MD, founding partner, Relia Healthcare Advisors, which explores how the healthcare field may have a thing or two to learn from the airline industry when it comes to safety.
We hope you enjoy this Monthly Membership Perk and the patient safety resources that are always available to you, and we thank you for being a part of the ACHE community.
Optimizing Organizations’ Digital Front Door for Healthcare Consumers
At the center of every healthcare journey is the consumer, the patient, the person in need of answers. The consumer relies on those working in healthcare to provide them with a personalized experience through the use of digital services that make the process of participating in their care easier. From self-scheduling to information about health plan coverage and financial clearance, consumers expect to have a modernized experience.
Even before the COVID-19 pandemic, consumers were asking providers for more autonomy and convenience with their healthcare. Now, with the rise of retail brands entering the provider space, consumers have a myriad of options in choosing who, when and where they fulfill their healthcare needs.
Digital healthcare tools are proving to be a key to helping organizations enhance customer service, collaboration and engagement between consumers and providers and in reducing costs for both providers and patients.
“It's not just about getting a provider; it’s about staying connected. You have to manage the health journey and show that the real importance is a focus on health. Consumers will expect it and healthcare providers need to provide that,” says Sue Martin, vice president, financial alignment, Oracle Cerner.
Listen to this podcast to hear Martin and Rick Gundling, senior vice president, professional practice, Healthcare Financial Management Association, discuss the impacts COVID-19 has made on consumerism, and strategies organizations can leverage to empower and support patients.
Oracle Cerner, an ACHE Premier Corporate Partner, provided the content above.
New Issue of Frontiers Focuses on Environmental Initiatives
“Focus on environmental, social and governance, or ESG, issues has become more prevalent in recent years, driven largely by climate change, calls for social justice reform and inequities exposed by the pandemic,” writes ACHE President/CEO Deborah J. Bowen, FACHE, CAE, in a recent “Perspectives” column.
ACHE journal Frontiers of Health Services Management reflects this renewed focus on these topics with a three-part series on emerging environmental, social and governance issues in healthcare, beginning with environmental initiatives in the fall 2022 issue.
In a feature article, Kathy Gerwig, a climate and health adviser formerly with Kaiser Permanente, explores the complicated relationship between healthcare and climate change. She is also presenting a hot topic session “Sustainable Health Systems of the Future” at ACHE’s Virtual Leadership Symposium that will be held Oct. 10-11.
Meanwhile, Jonathan J. Flannery, FACHE, senior associate director, advocacy, for the American Society for Healthcare Engineering, makes the case for sound environmental practices in another story.
Next, discover how Ascension executed an effective sustainable strategy in this article by Craig Cordola, FACHE, executive vice president/COO. Finally, explore a case study by Carol A. Gomes, FACHE, CEO/COO, Stony Brook University Hospital, that illustrates how the organization made its commitment to environmental sustainability.
Visit ache.org/Journals to access the fall 2022 issue of Frontiers of Health Services Management.
Double Down on Leader-to-Leader Reward Points
During September, members can earn twice the points when they refer their colleagues to join ACHE through the Leader-to-Leader Rewards Program, and membership is free for the rest of 2022 with the payment of 2023 dues.
The Leader-to-Leader Rewards Program recognizes ACHE members with reward points when they recruit colleagues and encourage current Members to advance to Fellow. Reward points can be redeemed for $25 discount coupons or ACHE merchandise, such as a UV phone sanitizer with wireless charging pad, a one-year CEO Circle membership (for CEOs only), and ACHE face masks, but only for membership applications received through Dec. 31, 2022.
New ACHE members also benefit if they join now: Membership is free for the rest of 2022 for those who join in September and pay 2023 dues. Not to mention the many other benefits they’ll enjoy by becoming a member, including:
- Access to ACHE’s unique array of programs and activities, content and research.
- The opportunity to earn the distinction of board certification as a Fellow of ACHE.
- Exclusive career resources such as ACHE’s online Job Center.
If you need additional inspiration to participate in the ACHE Leader-to-Leader Rewards Program, check out this recent ACHE Blog post by Baljeet S. Sangha, FACHE. Sangha, who was recognized in 2021 and 2022 as the top performer in the Leader-to-Leader Rewards Program, wrote about why he actively recruits new members into the ACHE community through this referral program.
Visit ache.org/L2L today to learn more and start recruiting new members and earning rewards.
Steer Your Leadership Experience With Simulation Education
In today’s healthcare environment, leaders must be adept at navigating the changing consumer and regulatory landscapes. This year, healthcare leaders have two opportunities to experience the challenges of executive leadership and strategic decision-making with the Health System Simulation program; upcoming virtual sessions are scheduled Nov. 10–12 and Dec. 8–10.
Offered in collaboration with Columbia University’s Mailman School of Public Health, this unique two-day learning experience emulates the full breadth and complexity of leadership in today’s competitive marketplace and offers participants the opportunity to earn up to 21 ACHE Face-to-Face Education and Interprofessional Continuing Education credits.
Unfamiliar with simulation education? In this episode of the Healthcare Executive Podcast, John S. Winkleman, a faculty member at Columbia University Mailman School of Public Health, discusses the innovative new Health System Simulation course. He explains why simulation learning is particularly effective for healthcare leaders, as it allows them to see what happens when they’re in the driver’s seat. And, check out this ACHE Blog post that lists the many benefits of simulation education, such as real-time feedback and the freedom to make mistakes.
Learn more and register today.
Podcast: Where AI Is Working in Healthcare Today
Join Julius Bogdan with HIMSS to learn about the growing use of artificial intelligence to improve care management, quicken diagnoses and streamline clinician workflow.
Bogdan discusses this and much more on the latest Healthcare Executive podcast. To learn more about artificial intelligence’s use in healthcare, read this feature in the September/October issue.