Publications

Best-Selling
Management Books for February 2015

 

Best-Selling
Textbooks for February 2015

 
Leadership for Great Customer Service: Satisfied Employees, Satisfied Patients, Second Edition  

Leadership for Great Customer Service: Satisfied Employees, Satisfied Patients, Second Edition

Thom A. Mayer, MD, FACEP FAAP
Robert J. Cates, MD

 

Health Policymaking in the United States, Fifth Edition

 

Health Policymaking in the United States, Fifth Edition

Beaufort B. Longest Jr., PhD, FACHE

 
The Toyota Way to Healthcare Excellence: Increase Efficiency and Improve Quality with Lean  

The Toyota Way to Healthcare Excellence: Increase Efficiency and Improve Quality with Lean

John Black
David Miller

 

The Well-Managed Healthcare Organization, Seventh Edition

 

The Well-Managed Healthcare Organization, Seventh Edition

Kenneth R. White, PhD, RN, FACHE
John R. Griffith, LFACHE

 
Healthcare Strategic Planning, Third Edition  

Healthcare Strategic Planning, Third Edition

Alan M. Zuckerman, FACHE, FAAHC

 

The Law of Healthcare Administration, Seventh Edition

 

Healthcare Finance: An Introduction to the Financial Management of Healthcare Organizations, Fifth Edition

Louis C. Gapenski, PhD