Chapter Management and Awards Program
The purpose of the ACHE Chapter Management and Awards Program is to ensure the
consistent delivery of quality services to ACHE affiliates by ACHE chapters. The awards
and recognition system is designed to acknowledge superior chapter performance based on
objectively measured results.
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Award Performance Indicators
Membership Satisfaction
Member satisfaction is measured on a 10-point scale based on the survey
question: “Overall, how satisfied are you with your local chapter?”
Education and Networking Performance
Education and networking performance is measured by summing the product of the
number of hours of programming at each event, multiplied by the number of
attendees to each event for each event, and dividing the sum by the total
chapter membership at the beginning of the current year.
Net Membership Growth
Net membership growth is measured by the percentage difference between the
total number of ACHE affiliated chapter members in all membership categories
at the beginning of the year and at the end of the year.
Award Performance Standards
The standards for each of these indicators (the level a chapter must meet to qualify
for an award) are set annually based on the 90th percentile of chapter performance for
the indicator in the just completed calendar year.
In 2008, total number of ACHE affiliates located in the chapter territory will
substitute for total chapter membership in the calculation of award performance
standards and actual performance for education and networking performance and net
membership growth.
Award Levels
A chapter must be fully chartered to be eligible to win any of the chapter performance
awards. The levels of awards and the criteria for each are listed below:
| Awards |
Criteria |
| Award of Chapter Merit |
Awarded to all chapters that meet at least one of the
three performance standards needed to qualify for the Award for Chapter
Excellence. |
| Award of Chapter Distinction |
Awarded to all chapters that meet at least two of the
three performance standards needed to qualify for the Award for Chapter
Excellence. |
| Award for Chapter Excellence |
Awarded to all chapters that meet all three of the
performance standards. |
| Award for Sustained Chapter Excellence |
Awarded to all chapters that continue to meet or exceed all three
performance standards for a continuous four years. |
Recognition
There is no limit on the number of chapters that can be recognized at any of the award
levels. All fully chartered chapters that meet the criteria for any award level will be
recognized.
ACHE recognition
The chapter president of any winner of the Award for Chapter Excellence or
Sustained Chapter Excellence will receive an engraved plaque during the annual
Congress on Healthcare Leadership. In addition, ACHE will announce the award
winner(s) in press releases and ACHE publications. The chapter president of
any winner for the Awards of Chapter Merit or Chapter Distinction will be
recognized at the chapter leader reception during Congress.
Chapter recognition
Recognition pins will be provided to the chapter president of any award
winning chapter for presentation to chapter officers and key chapter
volunteers. The chapter also will receive an appropriate graphic for use on
the chapter's stationery and Web site.